Theo Jones

They are quick and fast with the vehicle service and I also got a great deal when I bought the car from Toyota of Richardson also got a great deal when I bought the car from Toyota of Richardson More

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Great customer service Great support Fast and efficient Helpful and very understanding Reliable Service Nice customer Thank you for the experience efficient Helpful and very understanding Reliable Service Nice customer Thank you for the experience More

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Thank you so much for everything you do for the service today finishing on time very fast God bless you. today finishing on time very fast God bless you. More

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DECEPTIVE PRICING WARNING! !!! I drove over 3 hours to this dealership to buy a used truck, which I contacted Theo about before I drove over. I asked if the truck was still avai !!! I drove over 3 hours to this dealership to buy a used truck, which I contacted Theo about before I drove over. I asked if the truck was still available and if the price listed was correct, he replied back with yes. I drove their the next day and test drove the truck and liked it. I was of course asked what would it take for me to buy the truck today, I said I was ok with the price of the truck and TTL, I would take it. He then stated they charge a $2500!!!!!!!! fee for all used vehicles. I was beyond surprised to hear that, because not only is that arrogant and absurd, it's nearly 10% of the price of the vehicle. I told him I would buy the truck but there is no way I am paying that fee. He left and came back and said we cannot remove it and if I don't buy it somebody will. I went to another Toyota dealer in the DFW metroplex and purchased a truck from them a few hours later(no arrogant fees or markups), so thanks to them the trip was not a waste of time. THERE ARE PLENTY OF OTHER DEALERS IN THE AREA THAT DO NOT DO THIS!! AVOID THIS PLACE!! BTW, marketing, you can not waist your time with the "we are sorry contact us" copypaste crap. More

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very informative about the truck I wanted to see, im in Alaska working and at the moment I can't make it till next month. they were great 👍 Alaska working and at the moment I can't make it till next month. they were great 👍 More

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What an outstanding experience I have had with this dealership. With Theo Jones help, I recently purchased a 2022 Camry. The price was very good, they met all my requests with no problem. Along with dealership. With Theo Jones help, I recently purchased a 2022 Camry. The price was very good, they met all my requests with no problem. Along with the mangers consent Saad Hatouga we all managed to make it a perfectly amazing experience. They did not promise things that could not be obtained they were very honest, upfront and easy talk to. I felt like I was treated so wonderfully that I would always return to this dealership for a new car. More

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I was tricked into $1500 of debt. Finance team no good, Theo was great though. Finance team no good, Theo was great though. More

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Theo Jones was amazing! He truly wanted to help and tried endless things to make sure I was happy with my purchase. He truly wanted to help and tried endless things to make sure I was happy with my purchase. More

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Co-signing for our daughter, her first time buying a vehicle. We found a car with Toyota of Richardson on Cars.com. Used 2016 Hyundai Elantra Limited For Sale $14,699 | Cars.com My husband called vehicle. We found a car with Toyota of Richardson on Cars.com. Used 2016 Hyundai Elantra Limited For Sale $14,699 | Cars.com My husband called and spoke with salesman, Theo Jones to confirm the information that was listed online. The price was listed as $14,699 before tax, title..etc. Theo confirmed that this was the price. We already had the financing approved through our credit union.. My husband and daughter went first thing the next morning and met with Theo where he told them the price was actually $21,000!! They said this was a "Fair Market Value Mark-up". Obviously, we left and are not buying the car. We are so disappointed in the service that we were given. Especially since this was our daughter's first experience. She has definitely now seen why the term "Car Salesman" has a negative connotation to it. We will never give our business to Toyota of Richardson and I will make sure that everyone I come in contact with knows the service they can expect from them. More

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I came back to Toyota of Richardson after my year old purchased was smashed in my driveway by an iced over tree limb that fell during the February 3rd. ice storm. Due to the extensive length of the repai purchased was smashed in my driveway by an iced over tree limb that fell during the February 3rd. ice storm. Due to the extensive length of the repair for back ordered parts all part of the post covid supply chain shortage, I wanted to see about trading my 2015 Tacoma for something similar I could drive without waiting 3 months. Theo took the bull by the horns and worked out several options. Theo was incredible to work with, he has a good sense of humor while maintaining that professional standard you would expect from Toyota. Theo made the signing process easy while getting it done quickly. He answered all of my questions regarding the product. All in all I am very pleased with my purchase, though it wasn't a Toyota it is still a great vehicle which I fully intend to pay off without iced over tree limbs falling on it. If you decide to drop in to Toyota of Richardson's Pre-owned sales lot, and you get Theo as your salesman, you are in great hands! More

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