Thalia Lema Echavarria

Thalia approach is to listen to the customer and not try to oversell. Instead it is to answer questions and be realistic with what the customer wants. She's great. The accounting end is very hard to go thro to oversell. Instead it is to answer questions and be realistic with what the customer wants. She's great. The accounting end is very hard to go through because of how long everything takes and so many signatures. And, Samantha approach is to sell- unappealing. For example, instead of saying there are 2 maintenance options you can consider purchasing, she asks how long you will keep the new car. Customer interaction is not good More

by litwinelaine07 Verified Customer Verified Customer

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“Great customer service, knowledgeable staff, and a clean, welcoming environment. Highly recommend Acura Pembroke Pines.” Fast, friendly I’m very satisfied with my experience. clean, welcoming environment. Highly recommend Acura Pembroke Pines.” Fast, friendly I’m very satisfied with my experience. More

by Mayuli Barakat Verified Customer Verified Customer

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The service is exceptional at Acura Pembroke Pines. Service Rep Marcos Pinto is always attentive and Professional. I live in Miami and I make the drive to Broward for this kind of service. Service Rep Marcos Pinto is always attentive and Professional. I live in Miami and I make the drive to Broward for this kind of service. More

by Golaso79 Verified Customer Verified Customer

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The client service is phenomenal and the team really makes you feel that they care to help you and your family get the deal that you deserve. makes you feel that they care to help you and your family get the deal that you deserve. More

by sebasperez27 Verified Customer Verified Customer

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Detailed to customer wants and desired vehicle. Excellent customer service. Patient and helpful to finding the perfect vehicle for customer. Excellent customer service. Patient and helpful to finding the perfect vehicle for customer. More

by ivonne528 Verified Customer Verified Customer

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This has been my best car buying experience ever. Thank you to Sam, Curtis and Samantha. You guys made it possible and painless. And most important, the after sale service was just as good. Your deal Thank you to Sam, Curtis and Samantha. You guys made it possible and painless. And most important, the after sale service was just as good. Your dealership is second to none. More

by CH12IZ Verified Customer Verified Customer

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Always a great experience with Acura. They make it very easy and quick, which is why we are repeat customers They make it very easy and quick, which is why we are repeat customers More

by cperanto Verified Customer Verified Customer

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Thalia was knowledgable and helpful. There were no pressure tactics. We had communicated prior to our appointment and she stuck to her word. Everything went smoothly and was a positive e There were no pressure tactics. We had communicated prior to our appointment and she stuck to her word. Everything went smoothly and was a positive experience. More

by ALCMOM Verified Customer Verified Customer

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Leasing a vehicle from Acura of Pembroke Pines was a very good experience. It was like dealing with family!!!! good experience. It was like dealing with family!!!! More

by sales@freddysjewelry.com Verified Customer Verified Customer

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Thalia was absolutely wonderful to deal with and super helpful and knowledgeable Oliver, Ryan & Kelly were great as well helpful and knowledgeable Oliver, Ryan & Kelly were great as well More

by Morcinolo Verified Customer Verified Customer

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