Terry Ramey
Terry Ramey at Metro Lexus
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Terry Ramey

Lexus Master Certified Sales and Leasing Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
286 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

10 yrs, 9 mos

Industry Experience

39 yrs

Specialties & Trainings

Certified

5.0

286 Reviews

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286 Reviews of Terry Ramey

March 27, 2025

Dealership Rating
Employee Rating

Terry is a very nice lady. Thank you for helping us buy a car for our daughter. More

by E42nis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 28, 2025

Metro Lexus responded

Thank you for stopping by to leave Metro Lexus a wonderful review of Terry!

March 27, 2025

Dealership Rating
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Terry was very knowledgeable of the vehicles. She treated us respectfully and took ample time with us. She gave us helpful tips as well. We were treated as a valued customer even before we dec More

by Jllwelch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Metro Lexus responded

It's wonderful to hear that Terry provided you with such a respectful and informative experience at Metro Lexus. We appreciate your feedback and are glad you felt valued throughout the process!

March 22, 2025

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The Lexus dealership seemed to be very organized and professional with the satisfaction of customers very important. More

by Cleveshirks
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 24, 2025

Metro Lexus responded

Thank you for recognizing the professionalism and organization at Metro Lexus. We're committed to ensuring our customers' satisfaction, and it's great to hear that reflected in your experience!

March 17, 2025

Dealership Rating
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Terry Ramey was fabulous to work with! ! Tysean Yorke is a very knowledgeable instructor and was so helpful in setting up our vehicle! All of our questions and concerns were addressed. More

by Brtsh1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Tysean Yorke , Receptionist who greeted us and helped us with coffee!!

Mar 17, 2025

Metro Lexus responded

Thank you for sharing your wonderful experience with us at Metro Lexus! We're delighted to hear that Terry, Tysean, and David made the process smooth and enjoyable. We look forward to welcoming you back in the future and appreciate your recommendations!

March 12, 2025

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It was great to work with Terry! She is professional, personable, and competent. We drove 3 hours to the dealership to make a deal, and it was worth it! More

by Joedandylion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2025

Metro Lexus responded

Joe, we're delighted to hear that Terry made your long drive worthwhile here at Metro Lexus! Thank you for sharing your experience and choosing us. Safe travels in your new vehicle!

March 07, 2025

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Terry Raney is simply the best. I have leased my last 7 RX's from Metro-the last two from Terry. She is professional, knowledgeable, and she made the experience enjoyable. More

by Rhginc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke, Sarah Klein

Mar 10, 2025

Metro Lexus responded

Thank you for your loyalty and kind words about Terry! We're delighted to know she made your leasing experience enjoyable at Metro Lexus. Enjoy the new RX!

March 05, 2025

Dealership Rating
Employee Rating

I am a difficult customer to satisfy. I ask tons of questions and can get a bit demanding at times by asking for unnecessary information. Terry Ramey at Metro Lexus handled me well with a More

by Paulgera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2025

Metro Lexus responded

Paulgera, we're delighted to hear that Terry provided such excellent service during your visit to Metro Lexus. It's great knowing she could assist you with all your questions and make the process enjoyable. We appreciate your recommendation!

March 04, 2025

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Terry Ramey provided an outstanding experience from start to finish! Her professionalism, knowledge, and dedication to customer satisfaction made the entire process smooth and enjoyable. We truly appre More

by natalief
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller, Julie Mohridge

Mar 04, 2025

Metro Lexus responded

Thank you for sharing your experience! We're glad to hear that Terry provided such exceptional service at Metro Lexus and earned your glowing recommendation. Happy driving!

February 01, 2025

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Employee Rating

We have worked with Terry before to get our leases and she is always very helpful and friendly and knowledgeable. More

by Cindykett51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein

Feb 03, 2025

Metro Lexus responded

Thank you for your continued trust in Terry and the Metro Lexus team! We're delighted to hear about your positive leasing experiences with us. Looking forward to assisting you again in the future!

February 01, 2025

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Employee Rating

Did a great job in getting us the car we wanted and explained everything. Very easy to talk too. Did an all around great job More

by Edmontgomery9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2025

Metro Lexus responded

Ed, we're delighted to hear that our team at Metro Lexus made your car-buying experience smooth and informative. Thanks for choosing us!

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