Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
304 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 3 mos

Industry Experience

39 yrs, 6 mos

Specialties & Trainings

Certified

5.0

304 Reviews

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304 Reviews of Terry Ramey

September 29, 2025

Dealership Rating
Employee Rating

Terry was professional, knowledgeable about the product, and very helpful!answered any and all questions! More

by viktoria
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

September 29, 2025

Dealership Rating
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Terry was professional, informed about the product , helpful, knowledgeable, and answered any and all questions. More

by viktoria
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller

September 28, 2025

Dealership Rating
Employee Rating

I really enjoyed working with Terry and everyone else at Metro Lexus. Their customer service is excellent and so is our car. More

by mvk
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke , John Mahorcic

September 26, 2025

Dealership Rating
Employee Rating

Terry was excellent at keeping me abreast of how the car I ordered was progressing and worked with me through the numbers of my purchase until I was satisfied. I removed two stars from the dealership as I More

by m3boyer
Recommend Dealer
Yes

August 17, 2025

Dealership Rating
Employee Rating

Collin was the best in helping us get exactly what we wanted. great service,very caring when listening to us ! More

by lisa.anguilano
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Colin Haire , Tom Brennan, David Weaver

Aug 20, 2025

Lexus of Cleveland responded

Lisa, we're so pleased Collin could help you find just what you were looking for at Metro Lexus. Thank you for sharing your excellent feedback with us!

August 12, 2025

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The dealership is fantastic. Client focused and runs very well. I was in the specialty/Luxury Retail space for my entire career and this team works well together! Well done VP Pe More

by Tryna K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Lara, David Weaver

Aug 13, 2025

Lexus of Cleveland responded

Hi Tryna, thank you for sharing your appreciation of the team, especially Peter and Terry! It's awesome to know your experience stood out in such a positive way. We'll pass along your kind words. We’re here if you need anything else in the future. - Metro Lexus

July 27, 2025

Dealership Rating
Employee Rating

Metro Lexus is sophisticated, professional, but yet, take care of business. Treat you with respect, like a human being with this large purchase you are about to make. Simon has been one of the best High-En More

by K.E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simon Kucharewicz , Tori Grinzinger, Peter Mapp, Candice Thomas, Tysean Yorke

Jul 29, 2025

Lexus of Cleveland responded

Thank you for sharing your experience with Simon and our team! Hearing that you and your mom were treated with care and respect means the world to us. We appreciate your support and look forward to serving you again in the future! Congratulations on your new car, from all of us at Metro Lexus!

July 24, 2025

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Employee Rating

I had a great experience buying a new Lexus GX550 from Metro Lexus. Terry was professional, attentive, knowledgeable, diligent and just made the buying process simple. What a great person she is. The d More

by toddshouston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan

Jul 24, 2025

Lexus of Cleveland responded

Thank you for your fantastic review, Todd! It's wonderful to hear Terry and our team made your experience so positive. We truly appreciate your business and recommendation of Metro Lexus. Safe travels in your new Lexus GX 550!

July 07, 2025

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Employee Rating

Best way to buy a car with Terry in the drivers seat. Wouldn't go anywhere else! More

by Elklake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Tysean Yorke

Jul 08, 2025

Lexus of Cleveland responded

Your kind review warms our hearts! Thank you from the Metro Lexus Team.

June 25, 2025

Dealership Rating
Employee Rating

This dealership’s employees are family. Customers are not numbers! We are treated individually with respect, kindness , and utmost professionalism. More

by Lizkinyua
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cameron Lara, David Weaver

Jun 25, 2025

Lexus of Cleveland responded

Lizkinyua, thank you for recognizing the personalized service at Metro Lexus! We're glad to hear that our team made you feel like family. Your kind words mean a lot to us!

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