Terry Henry
Terry Henry at Greenway Kia East

Terry Henry

service technician

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.3
14 Reviews
4.3

14 Reviews

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14 Reviews of Terry Henry

November 11, 2026

Dealership Rating
Employee Rating

Good It was good Terry was very clear about everything, explained everything very good Good costume service More

by Nathalie Nava
Recommend Dealer
Yes

Other Employees Tagged: Terry Henry

Nov 11, 2026

Greenway Kia East responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Greenway Kia East.

October 28, 2026

Dealership Rating
Employee Rating

Few times I have gone to get tires rotated and the job wasn't done but I was charged for it. This recent time I went and I was told one price and charged extremely more than was quoted. When I asked they More

by l_noguez
Recommend Dealer
No

Other Employees Tagged: Terry Henry

Nov 01, 2026

Greenway Kia East responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 21, 2026

Dealership Rating
Employee Rating

Great service and my service advisor was amazing, I will definitely will continue to bring my car for service to this location. More

by WGWILMA73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2026

Greenway Kia East responded

Your note about great service and an outstanding service advisor reflects our service department’s dedication to attentive care. Knowing you’ll continue to trust us with your Telluride means a lot to our service team.

October 15, 2026

Dealership Rating
Employee Rating

I have been going to your dealership. Kia east since 2018 and I have not had any problems whatsoever with anyone there. Carlos in the service department has been super great in accommodat More

by m22lombardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2026

Greenway Kia East responded

Since 2018, your continued trust in our service department means a lot to our team. We’re pleased Carlos could accommodate you whenever you needed assistance and that our team went out of their way to help. Thank you for choosing our dealership for three of your Kia purchases and for entrusting our service department with your Kia Soul.

October 10, 2026

Dealership Rating
Employee Rating

I travel the extra 28 miles from Clermont because the service dept is worth it More

by AMYBRUSCO
Recommend Dealer
Yes

Other Employees Tagged: Terry Henry

Oct 10, 2026

Greenway Kia East responded

Knowing that the extra 28-mile trip from Clermont is worthwhile means a lot to our team. Terry and our service department appreciate you choosing us for service on your Kia K5.

October 01, 2026

Dealership Rating
Employee Rating

Okay ? ? All right Okay All right ?? ?? Yeah Wow Okay ?? ?? Okay More

by HIZONNOR
Recommend Dealer
Yes

Other Employees Tagged: Terry Henry

Oct 05, 2026

Greenway Kia East responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Greenway Kia East.

September 19, 2026

Dealership Rating
Employee Rating

I was disappointed no one came out to speak with me and explain what needed to be done - I just received text messages - doesn't really say much for personal customer service More

by DBSTRELLA
Recommend Dealer
No

Other Employees Tagged: Terry Henry

Oct 01, 2026

Greenway Kia East responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

September 19, 2026

Dealership Rating
Employee Rating

I was disappointed no one came out to speak with me and explain what needed to be done - I just received text messages - doesn't really say much for personal customer service More

by DBSTRELLA
Recommend Dealer
No

Other Employees Tagged: Terry Henry

Oct 01, 2026

Greenway Kia East responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 05, 2026

Dealership Rating
Employee Rating

Professional and efficient The service department went above and beyond for me and my family. More

by dondeek
Recommend Dealer
Yes

Other Employees Tagged: Terry Henry

Sep 05, 2026

Greenway Kia East responded

Your note about our service department going above and beyond for your family highlights what we strive for. Your recognition of our professionalism and efficiency means a great deal to our team. Thank you for trusting us with the service on your Kia Telluride.

August 30, 2025

Dealership Rating
Employee Rating

David was awesome went above and beyond and was clear when it came to communication I’m highly impressed with this dealership, both sales and car service was up to high standards More

by Mandee226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Schneiderwind , Michaelangelo Bencomo, David Figueroa

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