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Terry Criswell
Terry Criswell at Stoops Automotive Group
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Terry Criswell

Sales

Stoops Automotive Group

4055 W Clara Ln
Muncie, IN 47304

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4 Reviews

Dealership Experience

26 yrs, 8 mos

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rated

4 Reviews

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4 Reviews of Terry Criswell

June 28, 2023

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Employee Rating

Sent 3 inquiries to them on a vehicle and never heard back. Even went on their site and submitted another 2 and still nothing. Must not want to sell a truck or suv. More

by dustin.williams91
Recommend Dealer
No

Other Employees Tagged: Richard Foster, Brett Estes, Ryan Larrabee, Erin Konate, Cory Balfour, Jesus Osuna , Pat Bowen, John Pettus, Mark Petty

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Jun 28, 2023

Stoops Automotive Group responded

Dustin, thank you for providing your feedback regarding your experience requesting additional information from our dealership. We pride ourselves in helping a large number of shoppers, like you; drive nicer, newer vehicles home every day. In fact, we do this by our commitment to providing a timely response to all our internet and phone inquiries. It sounds like there was a miscommunication, therefore we apologize for your experience. We take our feedback seriously and are currently troubleshooting our system and/or the technology involved in the process to see what failed. We know we can't change the past, however if you'd like to consider giving us another opportunity, please give our Customer Care Team a call at 765-587-5095. Thank you for your time, feedback and consideration to provide you with a better experience.

June 27, 2023

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Employee Rating

Nice people and kind, they help me through all the process to be able to get a car, plus they took me from my home without asking me for money to get me to the car dealership, because I disnt have a c More

by fjmadariaga.j
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Pat Bowen, Cory Ross

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Jun 27, 2023

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

August 08, 2022

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Employee Rating

I have been purchasing vehicles from Stoops Automotive Group for years. I have been working with Pat Bowen during this time and he is very professional and informative. Pat makes the purchase transactio More

by shane.neal
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Pat Bowen

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Aug 08, 2022

Stoops Automotive Group responded

Thank you, Shane, for your positive review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

January 18, 2020

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Employee Rating

Awesome Experience!!! Purchasing my new vehicle at Stoops Automotive Group was one of the best decisions that I have ever made! The sales staff are extremely helpful, infor More

by caw1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brett Estes , Chris Abades

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