Terry Braddock
Terry Braddock at Greg Lair GMC

Terry Braddock | Page 3

Service Advisor

Greg Lair GMC

16200 Interstate 27
Amarillo, TX 79015

4.7
141 Reviews
4.7

141 Reviews

Write a Review

141 Reviews of Terry Braddock

July 07, 2026

Dealership Rating
Employee Rating

It took 1 1/2 hour to get a an oil change and tire rotation even with a scheduled appointment. Then my truck started choking out and smoking. It was a Friday, they towed it, it was there over the week More

by terriemail7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 07, 2026

Greg Lair GMC responded

Thank you for sharing your experience with us. We understand that waiting an extended time for your oil change and tire rotation, especially with a scheduled appointment, can be frustrating. We also acknowledge your concerns regarding the issue with your truck and the service you received during this situation. Your feedback is important to us, and our team aims to improve our standards. We encourage you to reach out to us directly at Greg Lair GMC so we can discuss your experience further. Thank you for your feedback, and we hope to serve you better in the future. Best, The Greg Lair GMC Team

July 05, 2026

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Employee Rating

Terry is professional while being very friendly & informative about what was done to my car More

by Denise.womble03
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: William Foote , Braedon

Jul 05, 2026

Greg Lair GMC responded

Thank you for your wonderful review, Denise! We’re glad to hear that Terry provided you with a professional and friendly experience while being informative about what was done to your car. We appreciate your feedback and hope to see you again soon at Greg Lair GMC for any future needs! Best, The Greg Lair GMC Team

July 04, 2026

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Employee Rating

Great service department. I always recieve fast and friendly service any i am always informed of any updates. More

by theresagriggs555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Darrick Shaw

Jul 04, 2026

Greg Lair GMC responded

Thank you for your wonderful feedback, Theresa! It's fantastic to hear that you consistently receive fast and friendly service from our service department at Greg Lair GMC. Keeping our customers informed is a top priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon! Best, The Greg Lair GMC Team

July 02, 2026

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Very happy with the service. Nice friendly people. Pleased with the waiting room. Good timely service. More

by mac_conaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2026

Greg Lair GMC responded

Thank you for your review, Mac! We're happy to hear you had a positive experience at Greg Lair GMC. Our team strives to provide friendly service and a comfortable environment, and it's great to know you felt that during your visit. We look forward to welcoming you back next time! Best, The Greg Lair GMC Team

July 01, 2026

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Employee Rating

Super efficient and very knowledgeable. Showed me what I needed and got it taken care of. Was able to work me in even with a busy schedule. More

by bradybunch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green

Jul 02, 2026

Greg Lair GMC responded

Thank you for your wonderful review, Brady! We’re thrilled to hear that you found our team at Greg Lair GMC to be efficient and knowledgeable. It’s our goal to assist you, even with a busy schedule. We appreciate your feedback and look forward to serving you again in the future! Best, The Greg Lair GMC Team

June 29, 2026

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I brought in the truck for it’s initial service and it was completed very quickly. More

by migueldia_80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2026

Greg Lair GMC responded

Thank you for your positive feedback, Miguel! We are delighted to hear that your truck’s initial service at Greg Lair GMC was completed quickly. We appreciate you choosing us and look forward to serving you again in the future! Best, The Greg Lair GMC Team

June 29, 2026

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I had my oil changed, tires rotated and two filters replaced and it was $306. $99 for labor. I will never have service done at Greg Lair again. More

by michellemariah71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 29, 2026

Greg Lair GMC responded

Thank you for sharing your experience with us, Michelle. We appreciate your feedback regarding the cost of your recent service. At Greg Lair GMC, we strive to provide quality service and value. If you have further concerns or would like to discuss your experience in more detail, please feel free to reach out to us directly. We value your input and would like the opportunity to improve your experience. Best, The Greg Lair GMC Team

June 29, 2026

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Employee Rating

The service was quick and professional. Service writer was attentive and considerate of my time. More

by mike_harz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2026

Greg Lair GMC responded

Thank you for your kind review, Mike! We’re thrilled to hear that you found our service quick and professional at Greg Lair GMC. Our team strives to be attentive and considerate, and it's wonderful to know that we met your expectations. Looking forward to serving you again in the future! Best, The Greg Lair GMC Team

June 27, 2026

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Employee Rating

Work was taken in and given back in a timely manner. The people that work at Greg Lair are friendly and easy to talk to and deal with. My only small criticism is I was quoted one price when I called and More

by mvrowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green

Jun 27, 2026

Greg Lair GMC responded

Thank you for your feedback! We’re glad to hear that you found our team at Greg Lair GMC friendly and easy to deal with. We appreciate your comments regarding the pricing, as we strive for transparency and clarity. Please feel free to reach out directly so we can address any concerns you may have. Looking forward to serving you again in the future! Best, The Greg Lair GMC Team

June 26, 2026

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Employee Rating

They are very fare & honest to everyone that comes in. A great dealership to go to. More

by kayreinart
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 27, 2026

Greg Lair GMC responded

Thank you for your review, Kay! We appreciate your kind words about our honesty and fairness at Greg Lair GMC. It's great to hear you had a positive experience with us. We look forward to seeing you again! Best, The Greg Lair GMC Team

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