Darrick Shaw
Darrick Shaw at Greg Lair GMC

Darrick Shaw

Service Advisor

Greg Lair GMC

16200 Interstate 27
Amarillo, TX 79015

4.7
114 Reviews
4.7

114 Reviews

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114 Reviews of Darrick Shaw

August 08, 2026

Dealership Rating
Employee Rating

I traded for a GMC Canyon , JP was my salesman he was knowledgeable, spent time explaining the details and was patient. My experience was enjoyable More

by saltwater60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 09, 2026

Greg Lair GMC responded

Thank you for your positive review! We’re pleased to hear that you had an enjoyable experience at Greg Lair GMC while trading for your GMC Canyon. It’s great to know that JP took the time to provide you with all the details and assistance you needed. We appreciate your feedback and look forward to serving you again in the future! Best, The Greg Lair GMC Team

August 06, 2026

Dealership Rating
Employee Rating

I’ve been very satisfied with the Greg Lair Service Dept so far and have no complaints. 👍🏻👍🏻 More

by roberson2651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Terry Braddock

Aug 06, 2026

Greg Lair GMC responded

Thank you for your positive feedback, Roberson! We’re thrilled to hear that you are satisfied with the service at Greg Lair GMC. Your support is appreciated, and we look forward to assisting you in the future! Best, The Greg Lair GMC Team

August 06, 2026

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Employee Rating

We had a pickup that the repairs were complete, my parents were going to Amarillo so they were going to pick up the truck, when going over the overpass to get to Greg Lair, with all the construction t More

by eddiec.womack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 06, 2026

Greg Lair GMC responded

Thank you for sharing your experience with us, Eddie. We understand your frustration regarding the lack of assistance your parents received while trying to address the flat tire issue. It’s important to us that our customers feel supported, especially in challenging situations like this. We appreciate your loyalty to Greg Lair GMC and would like to address your concerns. Please feel free to reach out to us directly so we can discuss this further. Thank you for your feedback, and we hope to improve your experience in the future. Best, The Greg Lair GMC Team

August 05, 2026

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Employee Rating

Easy to make an appointment with a friendly service agent and fast service right on schedule. More

by gall7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2026

Greg Lair GMC responded

Thank you for your review! We appreciate your kind words about our friendly service and prompt appointments at Greg Lair GMC. It's great to hear you had a positive experience, and we look forward to serving you again! Best, The Greg Lair GMC Team

August 03, 2026

Dealership Rating
Employee Rating

I love my truck. Doug and Abby are the best. I even spoke to the owner, Mr. Greg. Everyone was great. Highly recommend this team. More

by johnluciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Greg Lair GMC responded

Thanks for letting us know how everything went, John! We’re happy to hear that you love your truck and had such a positive experience with Doug, Abby, and the rest of our team at Greg Lair GMC. We appreciate your recommendation and look forward to seeing you again soon! Best, The Greg Lair GMC Team

August 02, 2026

Dealership Rating
Employee Rating

Service guys were informative and communication was great. He printed off some helpful resources for the questions pertaining to my vehicle so i could refer back to them. My car was in and out within r More

by redlinebuilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2026

Greg Lair GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our service team at Greg Lair GMC. It’s fantastic that you found the resources helpful and that your oil change was completed in a timely manner. We appreciate your feedback and look forward to serving you again in the future! Best, The Greg Lair GMC Team

July 31, 2026

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Employee Rating

Buying my vehicle from here was great. However my first service was not up to my expectations. The guy wasn't very friendly at all. He didn't go over the inspection, or if they even did on More

by micbayjar72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2026

Greg Lair GMC responded

Thank you for sharing your experience with us. We're glad to hear that buying your vehicle from us was a great experience, but it seems your first service visit did not meet your expectations. Our team strives to provide clear communication and friendly service, and it’s concerning to hear that we fell short in these areas. We appreciate your feedback about the inspection details and the free service policy. Please feel free to reach out to us directly so we can discuss these concerns and ensure that your experience with us improves moving forward. Thank you again for your valuable feedback, and we hope to see you back at Greg Lair GMC soon. Best, The Greg Lair GMC Team

July 30, 2026

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Employee Rating

Darrick was very good at his job and kept me notified about the progress of my vehicle. More

by jessal49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Greg Lair GMC responded

Thank you for your kind words, Jessa! We're thrilled to hear that Darrick provided excellent service and kept you updated on your vehicle's progress. At Greg Lair GMC, we strive to keep our customers informed and satisfied. Your feedback means a lot to us, and we can’t wait to assist you again in the future! Best, The Greg Lair GMC Team

July 28, 2026

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Employee Rating

Doug and the team are Awesome. Super deal! Super-fast! Great communication! Easy to work with! More

by johnluciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Greg Lair GMC responded

Thank you for your wonderful review, John! We’re happy to hear that you had such a positive experience with Doug and our team at Greg Lair GMC. We pride ourselves on great communication and making the process easy for our customers. We look forward to seeing you again soon! Best, The Greg Lair GMC Team

July 27, 2026

Dealership Rating
Employee Rating

Easy check it. Finished when they said they would be done. Nice comfortable waiting area. More

by texasmissionservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Greg Lair GMC responded

Thank you for your positive feedback! We are glad to hear that your experience at Greg Lair GMC was smooth and that you found our waiting area comfortable. We look forward to seeing you again for your next visit! Best, The Greg Lair GMC Team

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