Terri Scott | Page 19

Excellence in Sales and Service! A round of applause for the recent customer service both during and after my recent purchase of my 2021 Camaro SS. I really appreciate going the ext A round of applause for the recent customer service both during and after my recent purchase of my 2021 Camaro SS. I really appreciate going the extra mile to ensure I had the best experience possible at the dealership and with the employees I encountered. I 100% recommend the sales and service department to anyone in the market for a new or pre-owned vehicle or anyone in need of expert service for their current vehicle. I am especially amazed that I received such outstanding attention for my Chevy at a Ford dealership. More

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Knowledgeable about the products. Customer oriented. Easy to negotiate with. All around a good experience. Customer oriented. Easy to negotiate with. All around a good experience. More

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Blake was great. He did everything to make sure I was comfortable buying from Town East Ford He did everything to make sure I was comfortable buying from Town East Ford More

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Great place to buy a car and great people, ask for Farle. Awesome and friendly Awesome and friendly More

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I made an appointment at Town East Ford Service with Dave to fix a leak in my sunroof. He said it would be three days before they could diagnose the problem. His guess was that the sunroof seal needed to be to fix a leak in my sunroof. He said it would be three days before they could diagnose the problem. His guess was that the sunroof seal needed to be replaced. Three days was a long time to wait just for the diagnosis, but I decided to do it because Town East Ford Service is closest to my home. When I got there, he told me that it would be eight days before they could diagonse it. He also told me a story about another Ford Taurus SHO customer that he denigrated because the customer's SHO "looked better than the guy driving it." His words. His story. Shame on Dave. Shame on Town East Ford Service for employing him. I took my Taurus to another Ford dealership. They fixed the leak, which was the drains, not the sunroof seal as "Dave the Denigrator" said. In addition paying them to fix the clogged sunroof drains, I paid the other dealership to fix the front-end, A/C, motor mount, and a few other things for a total of $5000.00 worth of work, and they did it all in three days. Town East Ford Service lost my business that day and forever. Do not trust Town East Ford Service! Buyer beware! More

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Each staff member was amazing. They were kind and professional. My second car purchased here and it’s been a great experience. They were kind and professional. My second car purchased here and it’s been a great experience. More

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Farley is and always has been amazing thank you for all that you do for everyone and every employee that you do for everyone and every employee More

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NO GOOD! Service center gives me the run around. Takes all day to get to the right person by phone or email. I gave up trying. And their hold music is very an Service center gives me the run around. Takes all day to get to the right person by phone or email. I gave up trying. And their hold music is very annoying! More

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Town east ford has always been good to me, I appreciate it very much. I will buy there again it very much. I will buy there again More

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They won’t even look at my car to fix my car! Do not go there! Do not go there! More

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