Telesha Williams
Telesha Williams at Gary Rome Kia
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Telesha Williams

Business Development Manager

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.7
48 Reviews
4.7

48 Reviews

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48 Reviews of Telesha Williams

March 08, 2025

Dealership Rating
Employee Rating

I have purchased 4 vehicles from this dealership. They have been fair and competitive with pricing, do not use pressure tactics, and are very responsive to questions and/or issues after the sale. More

by rwilsonct
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nathan, Daniel Miranda

Mar 09, 2025

Gary Rome Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Gary Rome Kia are glad to have you as a customer.

March 04, 2025

Dealership Rating
Employee Rating

This dealership should be absolutely ashamed the way they treat customers!! They sold me an unsafe car that I was driving around in with my 2 children for months waiting on a loaner car/diagnosis from them s More

by NotGaryRome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 07, 2025

Gary Rome Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 28, 2025

Dealership Rating
Employee Rating

Brian was absolutely the best sales person, no pressure, funny jokes, Answers every question Very easy to deal with. More

by DONBIALKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Boglisch, Shaun Stevens

Mar 03, 2025

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian and the team met your expectations. Thank you again for choosing Gary Rome Kia. We look forward to having you as one of our valued customers for many more years to come!

February 01, 2025

Dealership Rating
Employee Rating

The best experience I have ever had at a dealer. Dan was very attentive and honest and the sales manager was personable and made me feel comfortable when I was there. Couldn't be happier with my 202 More

by ERINLTOURTELOTTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nathan, Shaun Stevens

Feb 02, 2025

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business, Erin, and hope to see you again soon!

January 22, 2025

Dealership Rating
Employee Rating

Willing to take all the time necessary and follow up on questions. Also they did not make me feel pressured. More

by IMJPERON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Stevens

Jan 23, 2025

Gary Rome Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gary Rome Kia!

January 05, 2025

Dealership Rating
Employee Rating

The only issue was when we picked up the car the dealer prep wasn’t the best. More

by LORIBRACK88
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Steve Liptak, Shaun Stevens , Justin Jackson

Jan 06, 2025

Gary Rome Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Lori, feel free to contact us at your convenience.

December 18, 2024

Dealership Rating
Employee Rating

Awful. Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that More

by JONATHANASKEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 18, 2024

Gary Rome Kia responded

Thank you for bringing this to our attention, Jonathan, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 10, 2024

Dealership Rating
Employee Rating

JJ was amazing . Helped me with any questions and made it an easy choice to purchase my new 2025 Kia Telluride More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Jackson

Nov 11, 2024

Gary Rome Kia responded

Quality customer service is always our number one priority, and we're happy to hear that JJ met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

October 31, 2024

Dealership Rating
Employee Rating

The way I was treated by the woman working the service center desk when I came to pick up my car on Thursday, October 24 at 5:55pm was extremely disappointing. I am now planning on trading in my Kia and More

by dct.okie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 31, 2024

Gary Rome Kia responded

Thank you for taking the time to share your experience with our service personnel. We are deeply sorry for the way you were treated during your recent visit. Your description of feeling accused, disrespected, and unwelcome is truly concerning and does not reflect the level of service we strive to provide. We understand that your visit was supposed to be straightforward and stress-free, and we regret that it turned out otherwise. Please know that we take this feedback seriously and have taken steps to not only address it directly, but also coach on how to ensure such incidents do not happen again. Our goal is always to create a positive and welcoming environment for all our customers, and it is clear that we missed the mark in this instance. We would appreciate the opportunity to discuss this further and make things right. Please feel free to reach out to us directly at 860-253-4753 and ask for myself, Ivy the service director, so we can personally address your concerns. Thank you for bringing this to our attention and helping us improve. Ivy Velez Service Director

October 27, 2024

Dealership Rating
Employee Rating

Professional, Friendly, Courteous, They treat you like Family! An Awesome car buying experience! Check it out! You'll be glad you did!!! More

by ED.4667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2024

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

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