Karissa Leduc
Karissa Leduc at Gary Rome Kia

Karissa Leduc

Business Development Specialist

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.4
16 Reviews

Dealership Experience

7 yrs, 3 mos

Industry Experience

16 yrs, 9 mos

4.4

16 Reviews

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16 Reviews of Karissa Leduc

September 15, 2026

Dealership Rating
Employee Rating

The service advisor prompt and genuinely listened to my concerns. Service was quick and issue was addressed. Will definitely be a continuing customer More

by NATHANIELRIVERA
Service Price Transparency
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Recommend Dealer
Yes
Sep 15, 2026

Gary Rome Kia responded

Knowing you felt listened to and that our advisor addressed your Sorento’s issue quickly means a lot to our service team. We appreciate your continued trust and look forward to caring for your Kia Sorento on future visits.

May 17, 2026

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Always a very good experience. Very friendly and knowledgeable associates, all with excellent customer service skills. I appreciate the caring informational approach given rather t More

by CHARLESFLECK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Boglisch, Mary Lavelli, Kayliana Davis, Dan Fortes , Justin Martin, Jovan McGowan, D'Angelo Sanchez

May 17, 2026

Gary Rome Kia responded

It’s wonderful to hear that each visit for service on your Kia Soul has been so positive. We’re glad our team’s informative, caring style helped you feel at ease and empowered to choose what’s right for your Soul. Thank you for your continued trust.

December 27, 2025

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Great experience! This is the second purchase I've worked with D’Angelo on in the last few years. Always a pleasant, efficient and friendly process. I appreciate the r More

by CHRISTINA.LIACOS
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Recommend Dealer
Yes

Other Employees Tagged: Dan Fortes , D'Angelo Sanchez

Dec 27, 2025

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

April 08, 2025

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I have a history with these gentlemen. My interactions with them have always surpassed my expectations. This latest interaction was due to my 2021 mars orange Kia Soul being totaled in a More

by MICHELEBOYLE728
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nathan, Brian Boglisch, Mary Lavelli, Shaun Stevens , Justin Martin, Daniel Miranda

Apr 08, 2025

Gary Rome Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Gary Rome Kia!

March 24, 2025

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Very disappointed with total delivery of Telluride, 2 small chips in windshield, which I guess they didn’t notice even though they said they replaced new front wipers as well as dime size dimple under pa More

by RONFASONE
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: David Nathan, Shaun Stevens , Justin Martin

Mar 27, 2025

Gary Rome Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Ron, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 16, 2025

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They were very helpful in helping me choose what car to get and give me a bunch of options More

by AUSTINWHITTEL799
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Boglisch, Steve Liptak, Mary Lavelli, Shaun Stevens , Justin Martin, Dangelo Sanchez, Vanessa Williams

Feb 17, 2025

Gary Rome Kia responded

We are so glad that we had the opportunity to work with you, Austin, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

December 21, 2024

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great service. quick and easy. had friendly customer service. i would recommend to my friends. More

by MICHAELMARION43
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Recommend Dealer
Yes

Other Employees Tagged: David Nathan, Brian Boglisch, Steve Liptak, Mary Lavelli, Shaun Stevens , Justin Martin, Dangelo Sanchez, Vanessa Williams, Brianna Zemrock

Dec 23, 2024

Gary Rome Kia responded

Thank you, Michael, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

December 18, 2024

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Awful. Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that More

by JONATHANASKEW
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: David Nathan, Telesha Williams, Steve Liptak, Shaun Stevens, Denise Carr , Justin Martin, Dangelo Sanchez, Vanessa Williams, Brianna Zemrock

Dec 18, 2024

Gary Rome Kia responded

Thank you for bringing this to our attention, Jonathan, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 22, 2024

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Great dealership with great customer service and great employees and products. Very knowledgeable and cost of services is commendable. More

by FMILLSJR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Nathan, Brian Boglisch, Steve Liptak, Mary Lavelli, Shaun Stevens, Denise Carr , Justin Martin, Dangelo Sanchez, Vanessa Williams

Nov 24, 2024

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 09, 2024

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They were awesome. They all were so professional and friendly. They explained all. And washed my car and vacuumed it also. I love that KIA dealership and it was so nice More

by annie.coro
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Nathan, Brian Boglisch, Steve Liptak, Mary Lavelli, Denise Carr , Vanessa Williams, Brianna Zemrock

Nov 11, 2024

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Nov 13, 2024

annie.coro responded

A great experience and more companies Should treat their customers like KIA does.

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