Angel Rivera
Angel Rivera at Gary Rome Kia

Angel Rivera

Service Advisor

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

4.8
51 Reviews
4.8

51 Reviews

Write a Review

51 Reviews of Angel Rivera

October 20, 2026

Dealership Rating
Employee Rating

Simple, quick, and effective While waiting for my vehicle to be completed I was treated with respect and a promote response. More

by NATASHAH350
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Oct 20, 2026

Gary Rome Kia responded

Thank you for your wonderful review! We're happy to hear your visit was quick, efficient, and that our team treated you with the respect and attention you deserve. We appreciate your business and look forward to seeing you again!

October 19, 2026

Dealership Rating
Employee Rating

Angel did not follow my request for text notifications. Prices are higher than other service providers More

by WALLYOLIVER
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Oct 19, 2026

Gary Rome Kia responded

Thank you for sharing your feedback. We apologize that your communication preferences were not followed during your visit. We understand the importance of keeping our customers informed in the way they prefer. We also appreciate your concerns regarding pricing and strive to provide quality service at a competitive value. Your feedback helps us identify areas where we can improve, and we hope to have the opportunity to provide you with a better experience in the future.

October 14, 2026

Dealership Rating
Employee Rating

They were very helpful and came through for me when I was in a pinch and needed to get a new tire. More

by Jocjo455
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Oct 14, 2026

Gary Rome Kia responded

We're so glad our team could help you out when you needed it most! Thank you for trusting us with your tire replacement and for sharing your experience!

October 12, 2026

Dealership Rating
Employee Rating

I just love Kia in Enfield very helpful friendly and very welcoming Very experienced communicates well and very professional and knowledgeable More

by RAMKISSOONDENNISE
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Oct 12, 2026

Gary Rome Kia responded

Thank you so much for your kind words! We're thrilled to hear that our Gary Rome Kia team made you feel welcome and provided such a positive experience. We truly appreciate your support and look forward to seeing you again!

October 11, 2026

Dealership Rating
Employee Rating

Efficient, friendly, staff. Communications between service staff and me were appreciated. Comfortable and clean waiting area - though I do wish they had a table or two to set a More

by s.turner.817
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Oct 11, 2026

Gary Rome Kia responded

Clear communication is at the heart of our service, and we’re glad you found our team efficient, friendly, and informative during service on your Hyundai Sonata Hybrid. Your suggestion to add tables to the waiting area is much appreciated.

October 08, 2026

Dealership Rating
Employee Rating

Great! They always do a great job and keep my car running awesome I love my Kia More

by PCELETTI
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Oct 08, 2026

Gary Rome Kia responded

Thank you for the five-star rating! We’re glad our service team keeps your Kia Sportage running smoothly, and knowing you love your Kia means a lot to us.

October 08, 2026

Dealership Rating
Employee Rating

I'm very happy with the service at Gary Rome Kia and will continue to use them More

by PATTYCANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Oct 08, 2026

Gary Rome Kia responded

Thank you for your kind words and continued trust in Gary Rome Kia! We're happy to hear you've had a great experience with our service team and look forward to seeing you again!

October 08, 2026

Dealership Rating
Employee Rating

The team kept me updated on progress and worked to ensure all warranty work was completed More

by NJCASSIN
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Oct 08, 2026

Gary Rome Kia responded

Our team is pleased Angel could keep you informed and see your Telluride’s warranty work through to completion. Knowing you appreciated our updates means a lot to our service department.

October 07, 2026

Dealership Rating
Employee Rating

A decent dealership with a good sales and maintenance group…. My Kia’s have been good to me More

by jwithee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2026

Gary Rome Kia responded

Thank you for your kind words! We're happy to hear your Kia's have treated you well and that you've had positive experiences with both our sales and service teams. We truly appreciate your continued support!

September 20, 2026

Dealership Rating
Employee Rating

Clean, professional, keeps you updated on service and explains the work performed. Highly recommend Gary Rome Kia More

by yankee189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Sep 20, 2026

Gary Rome Kia responded

Our service team is pleased we could keep you informed and explain each step of the service on your Kia Telluride. Your recommendation means a lot to us.

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