Tek Luitel

We recently bought a 2024 Rav4 Prime at Heritage Toyota. Tek Luitel was the salesman that guided us through this process and I can't say enough about him. He was very determined in making sure we got what w Tek Luitel was the salesman that guided us through this process and I can't say enough about him. He was very determined in making sure we got what we wanted and with him, it doesn't stop after the sale is made. He spent a lot of time in the delivery making sure everything was set up in the car as well as our phone apps. I was and still am very impressed and highly recommend him if you are considering buying a car at Heritage. Thank you Tek! More

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Tek was very helpful and responsive to my texts with questions about my new car. He made the whole process very easy. I would be happy to work with Tek again or recommend him to others. questions about my new car. He made the whole process very easy. I would be happy to work with Tek again or recommend him to others. More

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Tek was awesome! I initially reached out to him about anything available for the bz4x and he had me come in and test drive one. He helped me out with putting a deposi I initially reached out to him about anything available for the bz4x and he had me come in and test drive one. He helped me out with putting a deposit down and I ordered the exact one that I wanted. At no time was I pressured or put into a position where I wasn’t in control. Tel was informative and easy to talk to, he made sure that I got answers that I needed and was up front at all times. It took about a month for my car to come in, something that Tek kept up with and kept me in the loop. The final day was easy and a breeze. I will 100% be back to work with Tek in the future. Thank you Tek and team! More

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Courteous, professional, organized, and able to find the car I wanted without flip-flopping or endless messing around. No bait and switch. car I wanted without flip-flopping or endless messing around. No bait and switch. More

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It has been great working with Tek to find the exact car we were looking for.. After our Rav4 was stolen in late December and then declared "totaled", we tried to find another Rav4 with the same packages, we were looking for.. After our Rav4 was stolen in late December and then declared "totaled", we tried to find another Rav4 with the same packages, yet in a color that was not available in any dealership around here. Tek worked with Heritage management to change the specs on a car that was not yet built in order to match the color and packages we wanted. He went above and beyond in his help. We highly recommend Tek when you are looking for your next car. He listens and acts on customer needs. From a dealership perspective: - Patrick was great to work with in the Finance team. No pressure...just presented the choices and explained them. - We had our previous Rav4 serviced at Heritage, and our service rep, Frank is just terrific also. This shows the whole dealership is customer oriented. More

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Thanks for the help. Very helpful and straightforward with the sales process. Would buy again Very helpful and straightforward with the sales process. Would buy again More

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Tek the Salesman was great! Quick to callback and great communication. He was not pushy at all. Quick to callback and great communication. He was not pushy at all. More

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Everyone was very nice. The process seemed smooth. They held our car for a very long time while we waited for the insurance check. We really appreciated that. The process seemed smooth. They held our car for a very long time while we waited for the insurance check. We really appreciated that. More

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Came highly recommend. Lived up to that recommendation and more. Fast and friendly service. Will pass along the recommendation Lived up to that recommendation and more. Fast and friendly service. Will pass along the recommendation More

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We were glad to connect with Tek. He explained the details of our new Tacoma, and the upcoming changes with the next version, helping us make a more informed decision. Was also grea He explained the details of our new Tacoma, and the upcoming changes with the next version, helping us make a more informed decision. Was also great with helping us understand how to manage a lease return on another vehicle we had (with another auto maker), as we prepared for a new Toyota purchase. We appreciated the time he took to help with questions. And in the end, he managed to get us into the Tacoma we had initially wanted, but didn’t think was available. He’s no nonsense, pleasant, and shares information around things we needed to know. We’ll choose him again next time! More

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