Teddy Tobar

First I make my appt on line which is convenient for me. I then receive a Text reminder for my up coming appts. When I arrive I’m greeted by the check in rep then a am greeted again to go over any addition I then receive a Text reminder for my up coming appts. When I arrive I’m greeted by the check in rep then a am greeted again to go over any additional concerns with my car. Plus if the wait is too long Customer service will provide a Uber ride home or in my case I had to go to Macys :). I received several text on when my car would be ready. Luckily my husband doesn’t mind staying until my car was ready he likes the waiting room atmosphere. I then received a text my car was ready and so was I from shopping. More

by BYLA43 Verified Customer Verified Customer

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I’m very disappointed with my recent experience at Toyota of Claremont. I brought in my truck for a warranty repair due to peeling paint. Not only did they fail to paint all the affected areas—including skip of Claremont. I brought in my truck for a warranty repair due to peeling paint. Not only did they fail to paint all the affected areas—including skipping the hood entirely—but the work they did complete felt rushed and incomplete. What made matters worse is that when I went to pick up my truck, they had lost my key. I ended up waiting over two hours while they searched for it, with no clear communication or apology. This kind of disorganization and lack of accountability is completely unacceptable, especially from a dealership representing a major brand like Toyota. I expected much better service and follow-through, and unfortunately, I can’t recommend this location based on my experience. More

by LANDEROS.LUIS Verified Customer Verified Customer

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Jaime Viveros was a very helpful. Great service! Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks Great service! Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks More

by GGASHA Verified Customer Verified Customer

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Had an appointment at 2:15 and my Oil change took 3hrs complete. So Upsetting complete. So Upsetting More

by AANDBSERNA Verified Customer Verified Customer

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I have been visiting this dealership for the past 2 years and have always had a great experience with all the advisors I worked with. and have always had a great experience with all the advisors I worked with. More

by PATELDHRUVI4701 Verified Customer Verified Customer

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Good experience, some room for improvement. There was a time when dealerships would was your car. There was a time when dealerships would was your car. More

by REYNOSO520 Verified Customer Verified Customer

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Very friendly and always willing to help out with any problems that I have on my truck problems that I have on my truck More

by LARRY.YBARRA Verified Customer Verified Customer

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Great help from the Toyota team! Would definitely recommend to family/ friends to bring their vehicle Would definitely recommend to family/ friends to bring their vehicle More

by DSANDOVAL909 Verified Customer Verified Customer

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I always go to Claremont now instead of Ontario because they provide cars if you need cars to get back-and-forth and they are always courteous and you have some snacks available and it just keeps the whole they provide cars if you need cars to get back-and-forth and they are always courteous and you have some snacks available and it just keeps the whole experience more positive More

by CONTACT26 Verified Customer Verified Customer

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I had a great experience with this dealership! They were efficient, kind, and very helpful. Definitely plan to bring my vehicle back again They were efficient, kind, and very helpful. Definitely plan to bring my vehicle back again More

by PRISCILLA.CRUPI Verified Customer Verified Customer

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