Teddy Tobar

On time and good services courtesy and lobby clean and friendly stuff. Thank you for the service friendly stuff. Thank you for the service More

by CHAHUI17 Verified Customer Verified Customer

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Staff very friendly and professional! Made sure all my questions and concerns answered. My truck was ready when promised Made sure all my questions and concerns answered. My truck was ready when promised More

by LIESWITHDOGS4 Verified Customer Verified Customer

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Regarding this maintenance job, everything seems fine so far, except that the two valve caps were not replaced on my car. far, except that the two valve caps were not replaced on my car. More

by LIANGZHIBINRICKYL2014 Verified Customer Verified Customer

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I scheduled an appointment for an oil change, and then was charged for a Claremont value package, which I did not agree upon, the associate who was helping me never showed me any documents and told me tha was charged for a Claremont value package, which I did not agree upon, the associate who was helping me never showed me any documents and told me that I was signing just to confirm that I did show up for my appointment, not that I was agreeing to pay over $170 to get an oil change… I had come in also with a recall letter that I wanted to have assessed for a valve issue on my RAV4, the associate told me that I shouldn’t use it right now, and I should wait until the issue actually appears on my car, even though I had voiced that I think I’m having the same issue and wanted it to be checked out. Once again a concern was just dismissed. I was in contacted via text message by the associate to let me know that I needed to have my front brakes replaced brake fluid wash, new alternators put in my car, and that in total that would cost $335 for front brakes and $195 for them to be cleaned… then when I requested the full diagnostic report, she had the technician send me photos of the brakes of my car. I had to request for a third time to have a diagnostic report sent to me so I would know exactly what’s wrong with my brakes to confirm that this repair was necessary. This unfortunately isn’t the first time that I’ve been ripped off at this location and been charged excessively, As a young woman, I feel very taken advantage of at this location and will never be bringing my car back here and will also make sure to never recommend this specific Toyota location. Considering that I then went to another Toyota location and had a diagnostic report ran on my brakes that showed that I did not need a full brake replacement, and in fact there were dust particles in my brakes, which caused them to squeak. This location is such a scam and should be reported To the business bureau. Alongside with that, it does not matter at all if you make an appointment because you will be waiting there at least five hours. And then, even if you tell them that you have a ride and you won’t be waiting on site, they then take until 5 PM to service your car and return it to you. I’m completely disappointed with my experience here and once again we’ll never be coming back and will make sure to leave reviews so people are aware of what a scam this location is. Some of the worst customer service and there is no transparency with the charging. And it is specifically this Toyota location that is ran this way. It’s disheartening to know that they would take advantage of a customer. More

by LIZROY17 Verified Customer Verified Customer

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Very friendly and great place to take my truck to get service also very clean place service also very clean place More

by YVETTEDELATORRE87 Verified Customer Verified Customer

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excelent work! I got my service done very fast and I was in the waiting room I was offer snacks coffee water ans they have coloring books for kids so they dont get I got my service done very fast and I was in the waiting room I was offer snacks coffee water ans they have coloring books for kids so they dont get bored appreciate all the attentions thank you very much! More

by D.HM023 Verified Customer Verified Customer

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Pretty fast and quick. Easy to make an appointment. The service techs were informative. I prefer this service location versus where I bought my car from. Easy to make an appointment. The service techs were informative. I prefer this service location versus where I bought my car from. More

by DANIA Verified Customer Verified Customer

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excellent customer services and in time perfect , love the coffee and I do not like how the last person run my car went the give it to me the coffee and I do not like how the last person run my car went the give it to me More

by LAURAFAMILY96 Verified Customer Verified Customer

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It's great that we can handle things so efficiently even without an appointment! Will choose here next time. without an appointment! Will choose here next time. More

by 8600172 Verified Customer Verified Customer

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Everything went good up till leaving the car at the service center. I was waiting for the call/message (in the waiting room) from the service center that my car is done, but did not happen till I went service center. I was waiting for the call/message (in the waiting room) from the service center that my car is done, but did not happen till I went to the service desk at about 2:00pm to check the status of the service. Found out that my car was done by 12:30pm, but nobody bother to notify me--that sucked!! More

by IAHMAD2010 Verified Customer Verified Customer

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