Taylor Alton

Friendly, efficient, and responsive. Kenny Jones talked me through what I thought I wanted and needed, showing me the subtle differences. Tyler Ratledge and Monte' Burney also were mo Kenny Jones talked me through what I thought I wanted and needed, showing me the subtle differences. Tyler Ratledge and Monte' Burney also were more than fair with me in the process. TofC is a true community partner and provided a great experience in my new truck purchase. More

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Best customer service ever! Took care of our every need. Listened to what we wanted. Got us into a brand new car within a few hours! Took care of our every need. Listened to what we wanted. Got us into a brand new car within a few hours! More

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Gregg, Shane, & Taylor took the best care of us in our need of a new Toyota. The entire process was positive and friendly. Absolutely the best place to buy a car! need of a new Toyota. The entire process was positive and friendly. Absolutely the best place to buy a car! More

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I grew up with a grandpa who owned a dealership, and I still have never had a better experience buying a car. AIthough the entire staff was amazing, I spent most of my time with Austin Calfee (sales) and still have never had a better experience buying a car. AIthough the entire staff was amazing, I spent most of my time with Austin Calfee (sales) and Taylor Alton (finance), and they are genuinely so sweet! They explained everything in a digestible way, were patient, and helped make the right decision for our family. They were also very accommodating and offered to send a runner to Nashville for our unique paperwork purposes. Their customer service is unmatched, and we are so happy with our purchase! We are so happy and feel cared for! Thank you to the entire staff, especially Austin and Taylor! More

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I got a wonderful worker named Gregg. We went there for one vehicle he saw it had some issues and led us to the perfect fit for us. Everyone was helpful and really sweet. We went there for one vehicle he saw it had some issues and led us to the perfect fit for us. Everyone was helpful and really sweet. More

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Caleb was amazing from the start. He listened to what we wanted and worked with the TOC team to find us the exact vehicle, right down to the color. Taylor was also very efficient, r He listened to what we wanted and worked with the TOC team to find us the exact vehicle, right down to the color. Taylor was also very efficient, respectful, and polite getting us in and out of the paperwork phase quickly. This is the fourth Toyota dealership we visited, but the first where we didn't feel skeptical of sales tactics. The entire TOC team are good folks providing products and services without the typical sales pressure. Don't hesitate to visit TOC, even for out of state purchases as we did. Thanks TOC! More

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I was greeted promptly, and the entire process was very smooth and professional. I had called ahead and spoken to Madison Guy who assured me that I would find what I was looking for. She turned it over to smooth and professional. I had called ahead and spoken to Madison Guy who assured me that I would find what I was looking for. She turned it over to Dustin Shrader when I arrived, who helped me find the exact car I was looking for. He had an intricate knowledge of the inventory and even knew what was expected to arrive that day. Shane Defoor was helpful with finances, and Taylor Alton was excellent with all the paperwork. Overall the service was excellent! More

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Toyota if Cleveland is the best. I have purchased 4 cars from Gregg Bain! I would definitely recommend them! I have purchased 4 cars from Gregg Bain! I would definitely recommend them! More

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The building and grounds were very nice, but it's the people that really make a company stand out. Joey Abdullah and Taylor Alton were both very professional and helpful in making sure I left with a grea people that really make a company stand out. Joey Abdullah and Taylor Alton were both very professional and helpful in making sure I left with a great vehicle and they both deserve 5 stars. But Kaitlyn Thomas was a cut above that. She met me when I drove up and she was the last person I saw before driving off in a vehicle I didn't think I could afford on my strict retirement budget. She stayed with me every step of the way. She listened, which many sales folks don't do anymore. She was friendly, making sure I was comfortable. She was knowledgeable and very professional and didn't give up until she found something that met my needs and beyond. If there is a way to give her a double 5-star rating, she has earned them all.. More

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We are repeat customers. Every experience has been amazing from sales to finance to services on purchases past. Our salesman Matthew Frady was very professional knowledgeable Every experience has been amazing from sales to finance to services on purchases past. Our salesman Matthew Frady was very professional knowledgeable and sold us not one but 2. We wanted to save money on our current vehicles and he made sure we did just that along with the negotiation team and the finance manager Taylor who was outstanding. Our intention was trading one but he showed us a different way and that worked better for us in everyway possible. Now we are saving and driving the most reliable and best vehicles on the road. I really recommend them to anyone that wants above and beyond services. Can't say enough about them and will continue to be a loyal customer. More

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