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Tate Pumphrey
Tate Pumphrey at Shottenkirk Chevrolet
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Tate Pumphrey

Service Advisor

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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4.6
132 Reviews

Tate has multiple years of customer service experience. His greatest passions in life are being outdoors hunting, fishing, and being with family and friends. Tate's next biggest adventure is getting married to his fiance' next year!

Dealership Experience

4 yrs, 3 mos

Industry Experience

6 yrs, 3 mos

Languages Spoken

English English

4.6

132 Reviews

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132 Reviews of Tate Pumphrey

November 12, 2024

Dealership Rating
Employee Rating

They took care of my issues and offered me a vehicle to drive if needed More

by Jhitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure

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Nov 12, 2024

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

November 07, 2024

Dealership Rating
Employee Rating

They are all very good people, I love how they treat me and they have very good service. More

by HERACLIO.AYALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure, Sydney Hinders

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Nov 11, 2024

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Ayala, for choosing Shottenkirk Chevrolet!

November 03, 2024

Dealership Rating
Employee Rating

Service done on truck was satisfactory. No issues present. Service team handled my spouse with great amount of respect. More

by RLYII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure, Scott Cooper, Colby Oberembt, Chance Korte, Patrick Burrell

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Nov 05, 2024

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 30, 2024

Dealership Rating
Employee Rating

Great people and great service. I would Highly recommend them for any purchase or service you need! More

by MMCAULIFFE012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2024

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

October 30, 2024

Dealership Rating
Employee Rating

Not impressed with his communication skills. Was very short and seemed like he didn’t care about customers. More

by JENNA.ANDERSEN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Astrid Garcia Benabe, Cory Tass, Ryan McClure

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Oct 30, 2024

Shottenkirk Chevrolet responded

Jenna, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 28, 2024

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Employee Rating

Tate was very polite. Service was quick and fixed correctly. Will return to get service and work done there. More

by Silverado21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tate delivered such a great experience!

October 25, 2024

Dealership Rating
Employee Rating

They fixed their mistake and didn’t ask questions. Easy to work with and listened. More

by Jdgraham50320!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2024

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 13, 2024

Dealership Rating
Employee Rating

Very nice place. I think there price was a little pricey for a transmission flush. Just hope when I take it back in the realize it needs a transmission. I told them w More

by ROACHHOUSE250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Hough, Chance Korte

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Oct 13, 2024

Shottenkirk Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 10, 2024

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Employee Rating

Everyone was polite and professional. Work was performed fast and complete. Will definitely continue to use your service department. More

by mikestoermer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure

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Oct 11, 2024

Shottenkirk Chevrolet responded

Mike, thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 12, 2024

Dealership Rating
Employee Rating

Was in and out quickly for oil change and the recall on my vehicle …great service More

by RBAINTER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 13, 2024

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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