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Chance Korte
Chance Korte at Shottenkirk Chevrolet
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Chance Korte

Service Advisor

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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4.7
86 Reviews
4.7

86 Reviews

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86 Reviews of Chance Korte

June 08, 2024

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Employee Rating

Walked in for an oil change on my 2024 Duramax Silverado with no appointment and got done within an hour. Very pleasant experience for sure. I thought I would have to pay for my first oil change seeing as I More

by htsong88
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Recommend Dealer
Yes
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Jun 09, 2024

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

June 07, 2024

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Car breaking down often? Go to Chevy! Need a different vehicle? Go to Chevy! In the past 4 years I have not had any car troubles. Do you know why? Because I went to Chevy! Tr More

by Maurice J Mcfalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure, Scott Cooper, Colby Oberembt, Morgan Hough, Tate Pumphrey

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Jun 07, 2024

Shottenkirk Chevrolet responded

Thank you, Maurice, for the kind words for our service department! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can further assist you.

June 05, 2024

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Poor communication and follow up. Did not provide the estimate that I had asked for. More

by TYMILLER515
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Recommend Dealer
No
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Jun 09, 2024

Shottenkirk Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 01, 2024

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Good service but drove 3 hours for service and was told no on cleaning windshield More

by ronpeta66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colby Oberembt, Morgan Hough

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Jun 03, 2024

Shottenkirk Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 01, 2024

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Did a good job cleaning my truck but took 6 hours to do a job they say takes 3-4, and have done for me in 2.5 hours before. All I can guess is they scheduled other vehicles over my appointment. More

by gruver323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Jun 06, 2024

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 31, 2024

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There were very nice and quick with my service on my vehicle. I will continue bring my vehicle there. More

by Joshharvieux
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Astrid Garcia Benabe

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Jun 01, 2024

Shottenkirk Chevrolet responded

Thank you, Josh, for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

May 30, 2024

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Good day to get my truck serviced with honest positive happy humans. Thank you for your assistsnce More

by MILLERCYCLONES
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Recommend Dealer
Yes
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May 31, 2024

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 30, 2024

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I was told they would have the part for the recall. When I arrived they did not have the part. More

by Heitzea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan McClure, Colby Oberembt

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Jun 04, 2024

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 24, 2024

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Since we moved to Waukee they have been our dealership. They have always taken care of us. More

by downing_d
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 29, 2024

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

May 24, 2024

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Employee Rating

Was very pleased with how quickly they were able to get me in for service More

by LAURABGALLAGHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure, Scott Cooper, Colby Oberembt, Morgan Hough, Tate Pumphrey

Helpful
Report | Print
May 29, 2024

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

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