Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
252 Reviews
4.7

252 Reviews

Write a Review

Industry Experience

10 yrs, 2 mos

252 Reviews of Tanya Ruiz

April 16, 2025

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Employee Rating

Very up front about my service and what my truck needed, very kind and respectful and professional More

by tinoandeli
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 16, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you found our service to be transparent and professional. At Sierra Chevrolet, we strive to provide kind and respectful service for all our customers and their vehicles. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

April 07, 2025

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Tanya was very professional and helpful. She checked me in promptly, went over the services and kept me updated on the progress. More

by ttornabane
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with us at Sierra Chevrolet. Our team strives to provide professional and efficient service, and we’re glad to know that Tanya was able to assist you effectively. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

April 04, 2025

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Tanya was great and helpful. She checked me in promptly ,went over the services and got me out in a reasonable amount of time while I waited. Tanya was able to take care of my co More

by 417j.rosas
Recommend Dealer
Yes
Apr 04, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Sierra Chevrolet. It's great to know that Tanya was able to assist you effectively and address your concerns promptly. We appreciate your feedback regarding the housekeeping issues, and we're glad they were resolved. We look forward to seeing you again for your next visit! Safe travels! Sincerely, The Sierra Chevrolet Team

March 31, 2025

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It took seven hours to program a key fob. I brought the car in at 9am and did not receive a pick up call until 3:50 pm. More

by johngeorgino
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Recommend Dealer
No
Apr 02, 2025

Sierra Chevrolet of Monrovia responded

John, we appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Sierra Chevrolet Team

March 22, 2025

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Professional service and skills are all satisfying, at least I think so You are right to choose More

by AMYQIANYU
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, John Twiford

Mar 25, 2025

Sierra Chevrolet of Monrovia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sierra Chevrolet Team

March 06, 2025

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I have been to this dealership several times, and never had an issue, everything my vehicle needs has been met and with a smile. I appreciate the service I receive. More

by JONATHAN.TERAN
Service Price Transparency
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Recommend Dealer
Yes
Mar 07, 2025

Sierra Chevrolet of Monrovia responded

Thank you, Jonathan, for your kind words! We truly appreciate your loyalty and are thrilled to hear that you’ve consistently received excellent service at Sierra Chevrolet. It’s our goal to ensure that all your vehicle needs are met with a smile. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

February 16, 2025

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Marvin was great from the "customer facing" perspective, It just took three weeks to get my car fixed (2023 Chevy Traverse) More

by HOWARDPR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez, Marvin Orellana

Feb 18, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Howard! We appreciate you mentioning Marvin and your experience at Sierra Chevrolet. We understand that waiting three weeks for your 2023 Chevy Traverse to be fixed can be frustrating. Your feedback is valuable, and we are committed to improving our services. If you have any further concerns or suggestions, please feel free to reach out to us. We look forward to assisting you in the future! Sincerely, The Sierra Chevrolet Team

February 12, 2025

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Tanya was extremely helpful. I had unfortunately been involved with the recent fires and was already short a vehicle. So it was important that my truck service be done asap. Tany More

by LEL2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We're glad to hear that our team at Sierra Chevrolet could assist you during such a challenging time. Our commitment to providing timely and effective service is important to us, and we're pleased that we could help get your truck serviced quickly. If you need anything else or have further questions, please feel free to reach out. We wish you and your family the best! Sincerely, The Sierra Chevrolet Team

February 09, 2025

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Service was great but I took my car for an oil change and they added extra services that added $93 more to my total, I not authorized any of the extra services More

by ERIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez, Marvin Orellana

Feb 11, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the oil change and the additional services. At Sierra Chevrolet, we strive to ensure all services are clearly communicated and authorized by our customers. We encourage you to reach out to us directly so we can discuss this matter further and ensure your concerns are addressed. Your satisfaction is important to us, and we value your input. Sincerely, The Sierra Chevrolet Team

February 02, 2025

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They were helpful, communicative, and quickly diagnosed and fixed my car. I thought the price was reasonable. More

by jlaubing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that our team at Sierra Chevrolet was helpful and communicative while diagnosing and fixing your car promptly. We appreciate your feedback about our pricing as well. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

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