Tanner Carnes
Tanner Carnes at Jim Hudson Lexus
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Tanner Carnes

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
122 Reviews
4.9

122 Reviews

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122 Reviews of Tanner Carnes

November 07, 2024

Dealership Rating
Employee Rating

Always professional! Love Shaun because he is easy to work with in the service department and always takes great care of his customers! The only other person I would work More

by TheMrsMusic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Best, Melvin Alston, Shaun Crosier , Kimberly, she sets appointments for the service department

Nov 07, 2024

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Shaun and Tanner have been providing excellent service at Jim Hudson Lexus of Columbia. We appreciate your trust in us and look forward to continuing to take care of all your needs!

November 04, 2024

Dealership Rating
Employee Rating

When We took my car for service everything went smoothly. Didn’t have to wait too long. More

by Lalidaraj
Workmanship
Service Time
Recommend Dealer
Yes
Nov 04, 2024

Jim Hudson Lexus responded

We are pleased to know that your service visit was satisfactory at Jim Hudson Lexus of Columbia! Thanks for the five-star review.

October 26, 2024

Dealership Rating
Employee Rating

Received excellent service from Tanner and Christian in the service department. The service video was great and explained everything that was covered and how soon before I would need additional service ver More

by TiffanyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian

Oct 28, 2024

Jim Hudson Lexus responded

Thank you for your feedback, Tiffany! We're thrilled to hear that Tanner and Christian provided you with excellent service at Jim Hudson Lexus. It’s great to know the service video was helpful in explaining everything clearly. We appreciate your support and look forward to serving you again!

October 18, 2024

Dealership Rating
Employee Rating

I’m very satisfied with the expertise of Jim Hudson’s Lexus dealership. Friendly staff and great customer service was very nice. More

by donnaoholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Jim Hudson Lexus responded

Thank you for your kind review! We're glad to hear you enjoyed the friendly staff and great customer service. We look forward to seeing you again at Jim Hudson Lexus!

October 11, 2024

Dealership Rating
Employee Rating

Excellent professional service. Advised what services would be provided and kept me updated as to the progress. More

by bbranham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Jim Hudson Lexus responded

We're delighted to hear that you received excellent service and clear communication from our team at Jim Hudson Lexus of Columbia. Thank you for sharing your experience!

September 17, 2024

Dealership Rating
Employee Rating

The staff is pleasant and professional. The atmosphere feels safe. Erik was great!! He took the time to answer my questions and explain the process. More

by asparks828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Due

Sep 17, 2024

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Erik and our team at Jim Hudson Lexus of Columbia provided a pleasant and professional experience. Safe travels, and we look forward to serving you again!

September 17, 2024

Dealership Rating
Employee Rating

Great customer service! Everyone is so nice. Still loving my Lexus ES350! Thank you Lexus! More

by amclaurin80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston, Todd Berry

Sep 17, 2024

Jim Hudson Lexus responded

We're so glad your experience with Jim Hudson Lexus of Columbia has been notably positive. Thanks for choosing us - here's to many more happy miles in your ES 500!

August 30, 2024

Dealership Rating
Employee Rating

We have had our 2024 lexus RX350 for 8 months now. From purchase to now we have been treated great by Jim Hudson Lexus. We bouth the car.from Paule Ogburn. He was fantastic. Best buying experience More

by ebdurant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paule Ogburn

Sep 02, 2024

Jim Hudson Lexus responded

Thank you for sharing your experience! We're delighted to hear that both Paule and Tanner have provided exceptional service throughout your time with Jim Hudson Lexus of Columbia. Enjoy every moment with your 2024 Lexus RX350, and we appreciate the recommendations!

August 08, 2024

Dealership Rating
Employee Rating

Very helpful and professional service! Keep me informed of the steps taken and when the service was completed. More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2024

Jim Hudson Lexus responded

Ralph, we're glad to hear you appreciated the professional service and communication from our team at Jim Hudson Lexus of Columbia. Thanks for sharing your experience!

August 07, 2024

Dealership Rating
Employee Rating

Great service & personnel at Jim Hudson Lexus. This is the 12th Lexus I have owned & all but 3 were purchased at Jim Hudson. My next Lexus will be coming from Jim Hudson! More

by Rondflax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darryn Russ

Aug 07, 2024

Jim Hudson Lexus responded

We're delighted to hear that you've had such consistently positive experiences with us at Jim Hudson Lexus of Columbia. Thank you for your loyalty and kind words! We look forward to assisting you with your next Lexus purchase.

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