Tanner Carnes
Tanner Carnes at Jim Hudson Lexus

Tanner Carnes

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0
148 Reviews
5.0

148 Reviews

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148 Reviews of Tanner Carnes

September 27, 2025

Dealership Rating
Employee Rating

Work that was done was great and Tanner is always great to work with. Thanks. More

by mikeblanton7892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Jim Hudson Lexus responded

Mike, thanks for the kind words for Tanner. We appreciate your support here at Jim Hudson Lexus of Columbia.

September 26, 2025

Dealership Rating
Employee Rating

Great service. Tanner made sure everything was covered. Very helpful and professional. He made sure I had a loaner and communicated when my car was finished. More

by robinfulbright1105
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Jim Hudson Lexus responded

Thank you for choosing Jim Hudson Lexus of Columbia! We are thrilled to hear that Tanner took such great care of you throughout your visit, from securing a loaner vehicle to communicating about your vehicle's status.

September 20, 2025

Dealership Rating
Employee Rating

Tanner at Jim Hudson Lexus is awesome! !!! He answered all of my questions and had my car ready in a timely manner. Go see Tanner in the service department! More

by debbieeyers
Recommend Dealer
Yes
Sep 22, 2025

Jim Hudson Lexus responded

We're delighted to hear that Tanner provided such excellent service, Debbie! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your support. Safe travels ahead!

September 05, 2025

Dealership Rating
Employee Rating

They were recommended and I was not disappointed-it is worth the 2 1/2 hour drive from where I live. Just had my first service done and that was a pleasant experience also starting with Tanner Carnes, se More

by Patty Shepard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Jim Hudson Lexus responded

Patty, thank you for choosing Jim Hudson Lexus of Columbia and for sharing your experience! We are thrilled to hear that Tanner and our team made your 2.5-hour trip worthwhile. Safe travels, and we look forward to seeing you down the road!

August 26, 2025

Dealership Rating
Employee Rating

Of all the dealerships I've dealt with, Jim Hudson is the most profound, deliberate and courteous professional I've ever experienced. More

by Sloan5010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Thompson

Aug 27, 2025

Jim Hudson Lexus responded

Thank you for your business and for sharing your review of our team, Sloan! It means the world to us here at Jim Hudson Lexus of Columbia, and we look forward to working with you again in the future.

August 20, 2025

Dealership Rating
Employee Rating

Each person was pleasant and willing to help, both in service and sales. They made our visit enjoyable. The only issue we encountered was a long delay getting in to see the business office. We left an More

by Mlott10019
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Wilson

Aug 22, 2025

Jim Hudson Lexus responded

Thank you for sharing your feedback! We are happy to hear our team made your visit to Jim Hudson Lexus of Columbia enjoyable. We apologize for the delay, but we're glad everything was sorted out promptly. Safe travels!

August 14, 2025

Dealership Rating
Employee Rating

Initial purchase, I did not like the finance guy. And why I did not rate a 5. But I have had nothing but respect and appreciation for Tanner Carnes and the service department. More

by Janinemoseley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Jim Hudson Lexus responded

We’re so happy to have the chance to make things right and appreciate your feedback. While we’re sorry about your experience with the finance process, we’re glad Tanner Carnes and our service team have provided you with excellent support.

August 05, 2025

Dealership Rating
Employee Rating

Great staff and excellent service as always. Very friendly people to work with. They keep you informed. More

by edmac1422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Jim Hudson Lexus responded

Thank you for your thoughtful review! We are very happy to hear that you had a 5-star experience with our team at Jim Hudson Lexus of Columbia! See you again next time!

July 05, 2025

Dealership Rating
Employee Rating

Always very attentive to all scheduling and routine maintenance needs. The inspection video provided is awesome! More

by Jjc78903
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Jim Hudson Lexus responded

We appreciate your continued confidence in our work! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your kind review.

June 08, 2025

Dealership Rating
Employee Rating

Technician video and detailing the service was awesome, but the service writer or manager did not seem to know if we had extended warranty or not pertaining to the vehicle almost cost us extra funds withou More

by Jaydiesel
Recommend Dealer
Yes

Other Employees Tagged: Jared Goodman

Jun 09, 2025

Jim Hudson Lexus responded

Jay, thanks for sharing your experience with us at Jim Hudson Lexus of Columbia. We're glad to hear you enjoyed the technician's video and detailing service! We appreciate your feedback regarding communication about warranties and will work on improving this aspect. Your insights are valuable in helping us enhance our customer service!

Jun 09, 2025

Jaydiesel responded

Thank you for all you guys do

Jun 09, 2025

Jaydiesel responded

Thank you for all you guys do

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