Dealership always puts customer first.
Service advisor Jared Goodman made sure that I was satisfied with the completed service.
Service advisor Jared Goodman made sure that I was satisfied with the completed service.
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by pokesease
Service Price Transparency
Apr 23, 2026 -
Jim Hudson Lexus responded
Thank you for sharing your feedback about Jared! Here at Jim Hudson Lexus of Columbia, we're honored to have your business. See you next time!
I vow to never leave this dealership.
No where will treat me like this. They are amazing!! I’ve never had a bad experience here in 20+ years.
No where will treat me like this. They are amazing!! I’ve never had a bad experience here in 20+ years.
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by bevtuller
Service Price Transparency
Apr 15, 2026 -
Jim Hudson Lexus responded
Your loyalty and trust mean the world to us. Thank you for choosing Jim Hudson Lexus of Columbia again and again!
All aspects of service were extremely dependable,
efficient, informative, and professional.
I have no complaints!
efficient, informative, and professional.
I have no complaints!
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by dywatson58
Service Price Transparency
Other Employees Tagged:
Drivers: Daniel and Isiah
Apr 07, 2026 -
Jim Hudson Lexus responded
Thank you for sharing your experience with our team! We appreciate your support and hope to welcome you back to Jim Hudson Lexus of Columbia again in the future!
I always have a great experience working with Jared and
getting my car serviced. He is the best!
getting my car serviced. He is the best!
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by Rachel
Service Price Transparency
Mar 19, 2026 -
Jim Hudson Lexus responded
Thank you for sharing your positive experience, Rachel! We're glad Jared and our service team could provide you with such great service at Jim Hudson Lexus of Columbia.
Great service department, but disappointing salesperson
and rude manager during my first Lexus purchase experience.
and rude manager during my first Lexus purchase experience.
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by chiquitapugh
Apr 15, 2026 -
Jim Hudson Lexus responded
I'm disappointed to see that you weren't 100% satisfied with your visit. We do our best to provide 5-star experiences and I'm sorry we missed the mark. If you are willing, I would appreciate the opportunity to learn more about your feedback to see how we can improve going forward. Please feel free to reach out to me.
- Julie Plyler - Customer Relations Manager - 803-754-9500
Feb 25, 2026 -
chiquitapugh responded
Great service department, but disappointing salesperson and rude manager during my first Lexus purchase experience.
Shannon Vallad just helped me buy a car.
I highly recommend her. She is great.
I highly recommend her. She is great.
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by Amcmaster
Feb 25, 2026 -
Jim Hudson Lexus responded
We are so glad to hear that you had a great experience with Shannon. Thank you for recommending Jim Hudson Lexus of Columbia. Enjoy the new ride!
Jared Goodman is awesome!
He makes sure that my vehicle is well taken care of. He addresses all of my concerns.
He makes sure that my vehicle is well taken care of. He addresses all of my concerns.
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by joyce.perkins
Feb 24, 2026 -
Jim Hudson Lexus responded
Joyce, we're glad to hear Jared took great care of you and your vehicle! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your feedback.
I had an outstanding experience at Jim Hudson Lexus with
Elijah Black. Overall, the team was professional, transparent, and made the entire process smooth and stress-free. They were knowledgeable, patient,
Elijah Black. Overall, the team was professional, transparent, and made the entire process smooth and stress-free. They were knowledgeable, patient, and never pushy, and everything from pricing to tech review was handled seamlessly. I absolutely love my vehicle and would highly recommend Jim Hudson Lexus to anyone looking for a top-tier car-buying experience. Thank you!
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by hlozynski
Jan 05, 2026 -
Jim Hudson Lexus responded
Thank you for the glowing feedback! We're delighted Elijah and our team made your experience smooth and stress-free. Enjoy your new vehicle! - The Jim Hudson Lexus of Columbia Team
I had my first service on my lexus.
I was surprised how quick and smooth the service was done!
I was surprised how quick and smooth the service was done!
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by paullavisky
Service Price Transparency
Dec 26, 2025 -
Jim Hudson Lexus responded
Paullavisky, it was our pleasure to assist you, Paulla. Thank you from all of us here at Jim Hudson Lexus of Columbia!
They were very responsive and ensured we had great
service. Jared and Marcus went out of their way to make sure we had the best experience
service. Jared and Marcus went out of their way to make sure we had the best experience
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by Kevinnewman6225
Service Price Transparency
Other Employees Tagged:
Marvin with sales
Dec 11, 2025 -
Jim Hudson Lexus responded
It makes our day to hear from happy customers! Thank you for sharing your business here at Jim Hudson Lexus of Columbia. We will pass along your kind words to Jared and Marcus!