Tammy Shriner
Tammy Shriner at Earnhardt Chrysler Jeep Dodge Ram
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Tammy Shriner

Lube Lane Advisor

Earnhardt Chrysler Jeep Dodge Ram

1521 East Drivers Way
Gilbert, AZ 85297

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Tammy Shriner

September 16, 2024

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Employee Rating

Recently went in for an oil change and four new tires. Bri, Randy and Tammy were awesome in the service department. Lauren was very kind in hospitality and we had a nice chat while I was getting my tea in More

by Tina G
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Randy Ferguson , Bri and Lauren

Sep 17, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review, Tina! We're thrilled to hear that Bri, Randy, Tammy, and Lauren made your visit enjoyable. Our team loves going the extra mile for our customers. We appreciate your recommendation and look forward to seeing you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

August 12, 2024

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Tammy is always pleasant and considerate. She makes me feel confident that my Challenger is serviced as requested and running in excellent condition. She answers any questions I may have. T More

by glangland27
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 13, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for sharing your positive experience with Tammy! We're thrilled to hear that she provided excellent service and answered all your questions. We appreciate your feedback and look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

August 08, 2024

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Employee Rating

Tammy is friendly and provides a helpful experience to getting my Built to Serve Ram serviced. She is a true asset to your Service Department! More

by Stevepagel47
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Steve, we are thrilled to hear about your positive experience with Tammy at our Service Department! We will be sure to pass along your kind words to her. Thank you for taking the time to share your feedback, we appreciate your support! Regards, Luke Morris Service Director luke.morris@earnhardt.com

April 01, 2024

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Employee Rating

My diesel Jeep had a recall on the fuel pump and the radio. It also had a check engine light related to the fuel system one week after my warranty expired. They managed to brick my radio during the upda More

by ajrusso39
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Rick Hamilton , Luke Morris

Apr 03, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

AJ, We're disappointed you've experienced multiple issues here in our service department. We had been in contact with you about these issues, and we understand you were in contact with Stellantis as well, but we have not had any communication for quite a while. If any issues remain unresolved with Stellantis, please contact me and I will do my best to help resolve them with you and Stellantis. Regards, Josh Utley Service Manager josh.utley@earnhardt.com 480-756-3599

Apr 04, 2024

ajrusso39 responded

I informed Luke and Rick I was going out of town for a month. Luke promised if i brought my vehicle in he would have it ready before my trip. I called the morning of my trip and Rick hadn't even looked at it. Everytime Rick "tried something" i had to drive my vehicle for 50 miles to see if it would trigger the error code again. I texted Rick when the error code came back, after returning from my trip, as he informed me to do. Rick said, "My vehicle was no longer under warranty, but he could take a look." I called and left Luke Morris multiple messages. Luke never responded to me, so i was forced to open up a case with Stellantis. Stellantis contacted me today. They said, "Earnhardt is not willing to work on your vehicle." I purchase the vehicle from you brand new 3 yrs ago. Now you aren't willing to service my vehicle or answer my calls, but publically you are offering to help? Anthony Russo AT3 Petty Officer

March 21, 2024

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Tammy is great. She answered my questions, she kept me updated while I was waiting for my Jeep service. She is very kind and I felt like I was in great hands. Thank More

by pjlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Hi pjlt, thank you for sharing your positive experience with Tammy! We're glad to hear that she provided excellent customer service during your visit. We appreciate your feedback and hope to see you again soon for your next service appointment. Thank you for choosing us! Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 21, 2024

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Always treated professionally and receive efficient timely turnaround time for my vehicle service. Service staff are exceptional.!!! More

by kilomonster1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Shriner

Mar 22, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Hi kilomonster1, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you were treated professionally and received efficient service from our exceptional staff. We look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 20, 2024

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Tammy is a wonderful asset for the dealership. I found her to be responsive to my needs and respectful of my time. More

by DMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Hi DMB! Thank you for taking the time to share your positive experience with Tammy at our dealership. We're thrilled to hear that she was responsive and respectful throughout your visit. We appreciate your feedback and look forward to serving you again. Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 05, 2024

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Employee Rating

Great service! Got me in and out in less than an hour, for an oil change and a wheel rotation. Tammy texted me, as soon as I got there, and told me when the truck More

by Lc4k20
Recommend Dealer
Yes
Mar 07, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Lc4k20, thank you for taking the time to share your experience! We are thrilled to hear that you had a great visit with us and that Tammy provided excellent service. We're glad we could get you in and out efficiently. We look forward to serving you again in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com

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