Everyone greeted me a warm smile and were friendly.
They took mt car in right away and completed the service before the estimated time.
They took mt car in right away and completed the service before the estimated time.
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by Jennah
Aug 23, 2025 -
Mercedes-Benz of Princeton responded
Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again!
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Had a discomforting experience when driving -- engine
light came on -- obviously quite concerned-- went directly to dealer -- an advisor quickly addressed the situation and my concerns -- a part was repl
light came on -- obviously quite concerned-- went directly to dealer -- an advisor quickly addressed the situation and my concerns -- a part was replaced and was on my way far more expeditiously than expected -- I was very thankful.
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by r.mogul
Service Price Transparency
Aug 23, 2025 -
Mercedes-Benz of Princeton responded
Your review means so much to us! We are very pleased that everything went smoothly!!!
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Friendly, quick, and quality service!
Nice place to wait (and get some work done), or walk down the street to PJs and enjoy some great pancakes while your auto is being cared for.
Nice place to wait (and get some work done), or walk down the street to PJs and enjoy some great pancakes while your auto is being cared for.
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by SCOTTGELLER
Service Price Transparency
Aug 23, 2025 -
Mercedes-Benz of Princeton responded
Thank you for your fantastic 5-star review for Victor, Tam, and for our service team! We look forward to assisting you again soon!
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Met all the expectations.
Good waiting area while car is serviced. Courteous staff - from reception to post service
Good waiting area while car is serviced. Courteous staff - from reception to post service
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by Bolu
Service Price Transparency
Aug 23, 2025 -
Mercedes-Benz of Princeton responded
We’re thrilled to hear that your Mercedes-Benz service experience was a success! Thank you so much for the kind review!
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Tam did a great job in getting my car back in working
order after a failed software upgrade. He kept me informed in how the update was going. I will be back when I have my next problem.
order after a failed software upgrade. He kept me informed in how the update was going. I will be back when I have my next problem.
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by JimW100
Service Price Transparency
Aug 23, 2025 -
Mercedes-Benz of Princeton responded
We’re thrilled to hear you had a great experience with the Mercedes-Benz of Princeton service team! Wishing you safe and enjoyable drives — we look forward to seeing you again soon.
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Tam, my service advisor at Mercedes Benz of Princeton, is
my new favorite reason to take my car there for service. He is personable, helpful, and makes me feel like a valued customer. As a long time Mercedes
my new favorite reason to take my car there for service. He is personable, helpful, and makes me feel like a valued customer. As a long time Mercedes Benz owner, Tam elevates the service experience to that of a VIP level -- one that you would expect from a premium brand. Of all my service advisors since 2006, Tam is probably my favorite one. Thanks Tam and keep up the good work at Mercedes-Benz of Princeton!
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by MrBen23
Service Price Transparency
Aug 12, 2025 -
Mercedes-Benz of Princeton responded
Thank you for your wonderful review! We truly appreciate your trust and your business. Should you have any questions or concerns in the future, we're always here to help.
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com
Great experience.
Exactly what I would expect from Mercedes Benz. Service always costs more at the dealer but worth it.
Exactly what I would expect from Mercedes Benz. Service always costs more at the dealer but worth it.
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by drsavepar
Service Price Transparency
Aug 12, 2025 -
Mercedes-Benz of Princeton responded
We’re so happy to hear your Mercedes-Benz is back on the road again! Thank you for the wonderful review of Tam— we truly appreciate it!
Warm regards,
Robert John Lisi
Client Relations Manager
📧 rlisi@mbprinceton.com