Talal Abdel

The staff team was very professional and patient. I appreciate all of your assistance. Thank you all I appreciate all of your assistance. Thank you all More

by fatboy6190 Verified Customer Verified Customer

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I've purchased over 20 vehicles; this was the best auto delivery experience ever! Thank you delivery experience ever! Thank you More

by laberle Verified Customer Verified Customer

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Fastest I ever purchased a car. Great communication and the ease of negotiation made the whole experience wonderful. Great communication and the ease of negotiation made the whole experience wonderful. More

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Late Sunday March 16th I inquired about a vehicle for sale through Their online chat the car was listed for sale without pictures, as I live a few hours away pictures are important. The chat was of no as sale through Their online chat the car was listed for sale without pictures, as I live a few hours away pictures are important. The chat was of no assistance. Monday the 17th I sent an email again asking for pictures. I promptly received a reply at 12:42 pm stating that a sales consultant would get with me. By 6:46 pm the same day I had not been contacted so I sent a reminder email that I was still waiting. At 6:58pm I was told that the car is still available and it was going through a reconditioning process, still no pictures were sent. At 10:12 pm still on Monday I received an email from a different Sales person stating that I would received pictures tomorrow. On Tuesday Morning at I received an email stating that the car I was interested was sold on Monday Morning. The car was sold hours prior to me me being told it was still available. On Wednesday March 18 at 1:59pm I received an email about a pricing change alert on the car. The same vehicle that I was informed was going through a reconditioning process and was still available but had actually been sold many hours prior. On Friday March 21st at 1:00pm I again received an email on a pricing alert change on the vehicle I had inquired about that had been sold on Monday morning. This is prime example of extremely poor customer service, and one of the may reasons car salesman and dealerships are loathed by many consumers. More

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My salesman Talal was great. He showed me three BMW’s that I mentioned. He answered all my questions. This is the third BMW I bought from him. He showed me three BMW’s that I mentioned. He answered all my questions. This is the third BMW I bought from him. More

by Cardsfan Verified Customer Verified Customer

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Tim was really nice and friendly. I could get a good deal and got my BMW. I recommend BMW of Sarasota. I could get a good deal and got my BMW. I recommend BMW of Sarasota. More

by Eduardo Godoy Verified Customer Verified Customer

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First of all we are grateful for helping us to find a car within our budget. However being a loyal BMW customer in various states, customer service was a bit not what would make to give the experience 5 st within our budget. However being a loyal BMW customer in various states, customer service was a bit not what would make to give the experience 5 stars. The wait & pickup time plus preparation left us without excitment, after we just purchased our Dream car. We were asked 2 days later to pick up the vehicle, after ariving it was not ready, we waited for 45 min to meet with financial customer manager, 1, 5 hrs later car still wasn't charged and clean, we left the dealership in the rush straight to gas station without much explanation how to operate the car, how to charge it, where are the basic navigation for this particular vehicle. We wish you can improve customer services, as it not every day experience to purchase a world-class vehicle. Thank youfor consideration. More

by Yana Verified Customer Verified Customer

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I had a great experience overall. I I I I I I I I I I I I I I I I I I More

by msodhi152222 Verified Customer Verified Customer

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It was a pleasant experience everyone was friendly and accommodating In person and via the phone accommodating In person and via the phone More

by bshowintuck Verified Customer Verified Customer

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Best experience I have ever had with a car dealer! Talal was so accessible and professional. Osman too. And Jamie my genius! They all were extremely helpful. Talal was so accessible and professional. Osman too. And Jamie my genius! They all were extremely helpful. More

by beachtrainer Verified Customer Verified Customer

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