TOM GOODMAN
TOM GOODMAN at Toyota of Montgomery
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TOM GOODMAN

PORTER

Toyota of Montgomery

911 Eastern Blvd
Montgomery, AL 36117

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2 Reviews
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2 Reviews

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2 Reviews of TOM GOODMAN

December 19, 2024

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Employee Rating

Pleased with service provided. Wait was a little longer than expected to get vehicle serviced. More

by Rgrac1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Toyota of Montgomery responded

We appreciate your feedback here at Toyota of Montgomery! We hope to have the opportunity to improve your wait time at your next visit.

May 18, 2024

Dealership Rating
Employee Rating

We brought our vehicle in for an oil change and rotation and balance of tires, when we left, our steering wheel began to shake and it never stopped. We took it back and they blamed it on the weights coming More

by 8atrucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 20, 2024

Toyota of Montgomery responded

I'm sincerely sorry to read about your experience with the oil change and tire balance. We aim for top-notch service and efficiency, so it's disappointing to know we fell short this time around. I'd like the opportunity to discuss what happened further and see how we can make things right for you - please reach out at your earliest convenience. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

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