Suzanne Vantre

The service is always prompt. Staff is knowledgeable and always courteous. They go above and beyond when it comes to service and issues the come up along the way. Staff is knowledgeable and always courteous. They go above and beyond when it comes to service and issues the come up along the way. More

by al_veras Verified Customer Verified Customer

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Sue is the best and always keeps me informed when my vehicle is in the shop. The team always gets my vehicle in quickly, and is always a quick turn around. vehicle is in the shop. The team always gets my vehicle in quickly, and is always a quick turn around. More

by rpiantedosi Verified Customer Verified Customer

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sue did a great job setting up the service and explaining what was going on what was going on More

by dmavery Verified Customer Verified Customer

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Excellent service and reasonable prices. Scheduled service online and my appointment time was available exactly when I expected. Scheduled service online and my appointment time was available exactly when I expected. More

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Jennifer is the best. The service at Colonial Ford is always first rate and the employees are the best. The service at Colonial Ford is always first rate and the employees are the best. More

by threeyeti Verified Customer Verified Customer

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I don’t want to write 15 words. If something wasn’t good, you would hear about it If something wasn’t good, you would hear about it More

by Prattjt411 Verified Customer Verified Customer

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It is important to have a repair shop that listens to your issue, and ask enough questions to quickly determine what the issue might be for the repairs to be done fast, and efficiently. The repair shop t your issue, and ask enough questions to quickly determine what the issue might be for the repairs to be done fast, and efficiently. The repair shop team works well together, and smoothly gets things done to the customer's satisfaction. If any overlooked issue arises afterwards, they cheerfully make it right. Always polite, professional, and friendly, everyone does a great job, and most importantly, keeps the customer informed of any unforseen items that are found, and offer solutions that can be done, if wanted. Always a great resul every time I go there., and satisfaction More

by Robert Verified Customer Verified Customer

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Communication and timely service is key at Colonial Ford! The team is excellent from sales to service! The team is excellent from sales to service! More

by jbotsolis Verified Customer Verified Customer

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The last time that I had an appointment to get my car fixed, Sue made a miracle happen when it came to getting a window regulator for my old 2007 Mercury Grand Marquis. My car was repaired within two hou fixed, Sue made a miracle happen when it came to getting a window regulator for my old 2007 Mercury Grand Marquis. My car was repaired within two hours while I waited which was quite convenient for me because I live far away. I can depend on Colonial Ford to fix my car when my local mechanic isn't able to handle the repair. The Service Department at Colonial Ford has taken care of me and my car for over five years now. So far, every time that I have needed service from Colonial Ford I have left the dealership as a satisfied customer. I can't say enough good things about Sue, Phil, Jennifer and Rob. More

by ywbm777 Verified Customer Verified Customer

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Still waiting for a call back to replace the catalytic converter on a recall. It’s been 2 weeks now and they said it would be 5 days. converter on a recall. It’s been 2 weeks now and they said it would be 5 days. More

by rfrollins-car Verified Customer Verified Customer

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