Painless, quick, easy and accommodating This is the
second time I get a car in this location, my family has gotten two vehicles from there as well and there is a reason we keep going back throughout th
second time I get a car in this location, my family has gotten two vehicles from there as well and there is a reason we keep going back throughout the years. The service remains excellent and unlike what we see with your neighboring dealers.
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by erica12065
Verified Customer
Verified Customer
Other Employees Tagged:
Susanna Yim
Mar 07, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new Honda lease, Erica! We welcome you back for your second visit and appreciate the positive feedback about our dealership. We also are grateful to your family for giving us your business in the past. When you're ready for a service appointment, you can easily make it online. Thank you!
Had a great buying experience with Susanna Yim at Norm
Reeve Honda at Cerritos Auto Square. Can’t go wrong with Susanna, great service and good deal. Will definitely go to her when buying my next vehicl
Reeve Honda at Cerritos Auto Square. Can’t go wrong with Susanna, great service and good deal. Will definitely go to her when buying my next vehicle.
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by pgy1964
Mar 05, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Good luck with your new Honda! Susanna will be happy to read your review and even happier to support you during your future upgrade for a newer Honda. Thanks for the great review, and don't be a stranger!
Susanna was great with assistance.
When it came to the initial contact to the actual purchase I felt insured that the information she gave me was correct. She was also very efficient w
When it came to the initial contact to the actual purchase I felt insured that the information she gave me was correct. She was also very efficient with the whole process
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by K
Feb 25, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new Honda! It sounds like Susanna did a great job leading you to your new car and helping you with all the other aspects. Thanks so much for putting your trust in her! We look forward to seeing you at your first service appointment.
Incredible experience.
Courteous, professional, from sales to finance Did 95% of the deal over the internet. Susanna Yim went above and beyond to get my deal done. I won't
Courteous, professional, from sales to finance Did 95% of the deal over the internet. Susanna Yim went above and beyond to get my deal done. I won't go to any other Honda dealership. Susanna is awesome!!
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by dodgerfan1966
Feb 19, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Gotta love when technology works in your favor! Huge congrats, and thanks for sharing your experience. We're so glad Susanna could help make everything happen and get you behind the wheel. Enjoy the ride!
Susanna was very responsive and attentive and made
genuine effort to give me the best deal possible!
genuine effort to give me the best deal possible!
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by arynholli31
Feb 17, 2025 -
Norm Reeves Honda Superstore Cerritos responded
We wish you happy drives around town in your new Honda! We're pleased that Susanna could make the shopping experience memorable and productive. If you need any accessories to jazz up your car, feel free to reach out. Thank you!
Fast and easy.
I got the car I wanted and I am happy with my purchase.
I got the car I wanted and I am happy with my purchase.
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by docdewar
Feb 07, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new Honda! We want every purchase to go as smoothly as yours did. That's the way to do it! Enjoy the ride, and feel free to schedule your first service visit online. Thank you!
Susanna is a gem!
2nd time purchasing from Norm Reeves with Susanna. She is quick, thorough, and knowledgeable.
2nd time purchasing from Norm Reeves with Susanna. She is quick, thorough, and knowledgeable.
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by christelcoral
Feb 03, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Welcome back to our dealership, Christel! Congratulations on your second Honda from us. It sounds like Susanna pulled out all the stops when it came to helping you. Thanks so much for giving us your business! If you're interested in accessories, please contact our parts department.
Susana Yim helped to find and buy CR-V Hybrid Sport-L for
a great price with matching color and option. I recommend her with confidence.
a great price with matching color and option. I recommend her with confidence.
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by Doodledac
Feb 03, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new Honda CR-V Hybrid! We're interested to hear how you're enjoying the hybrid features and efficiency. We're happy that Susanna could help you out. Thanks so much, and we welcome your questions!
The dealership is nice usually happy with my experience
there, wish there would have been more communication during my service
there, wish there would have been more communication during my service
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by jenhbombwzq1
Verified Customer
Verified Customer
Service Price Transparency
Jan 21, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for sharing your feedback. We're glad that you were happy with your experience, but apologize for any communication issues. We will use this feedback to guide our service in the future.
Excellent and efficient service.
Susana is Very helpful and simply the best. My go to every time!
Susana is Very helpful and simply the best. My go to every time!
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by livi1225
Jan 03, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new Honda! We're so glad that Susana has been able to help you more than once. Thanks for letting us know, and if you're in need of accessories for your new ride, please contact us!