Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 88

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

May 21, 2017

Dealership Rating
Employee Rating

Buying a new Honda Civic Susana was great! She helped me get the best deal for a new 2017 Honda Civic and she guided me through the process of applying for the loan. Her attit More

by Jherreras10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2017

Norm Reeves Honda Superstore Cerritos responded

Great to hear! Glad you had a 5-star visit with Susanna and the crew. On behalf of the entire Norm Reeves Honda Superstore Cerritos team, thanks for shopping with us. Here's to many fun, smooth miles to come - you can always count on us! Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

May 17, 2017

Dealership Rating
Employee Rating

Got a good deal from them Susanna is very informative and got me a great deal. Wonderful experience with her. I would recommend her to anyone who's trying to get a new car. More

by Angelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2017

Norm Reeves Honda Superstore Cerritos responded

Happy to hear it, Angelo! Appreciate the glowing feedback about your visit with Susanna. On behalf of the entire Norm Reeves Honda Superstore Cerritos team - congrats on the new ride. Here's to many smooth miles to come - see you again down the road! Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

May 16, 2017

Dealership Rating
Employee Rating

Car purchase Susana made my first car buying experience really simple and easy. Thank you for everything susana. Friendly, fast, and very very low price for vehicl More

by Chics7695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2017

Norm Reeves Honda Superstore Cerritos responded

Love to hear this! Thanks for shopping with us - glad we could help. You can always count on the Honda Cerritos team - see you again down the road! Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

May 07, 2017

Dealership Rating
Employee Rating

Great sale Peter the finance manager & Susanna the sale rep are the best,I was in and out in less than 2hrs.great service,low price,low down payment & low car pa More

by Product1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2017

Norm Reeves Honda Superstore Cerritos responded

Happy to hear this! Glad Susanna and the team could help. On behalf of the entire Norm Reeves Honda Superstore Cerritos crew - congratulations! You can always count on us. Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

May 02, 2017

Dealership Rating
Employee Rating

100% Satisfied. Susanna really helped me get the car I wanted and was easy to talk to. The process did not take as long as I thought it would have been.She keeped in More

by Lori
Recommend Dealer
Yes
May 02, 2017

Norm Reeves Honda Superstore Cerritos responded

Great to hear, Lori! Thanks for sharing - glad you had a stellar visit with Susanna. On behalf of the entire Norm Reeves Honda Superstore Cerritos crew - congratulations! Here's to many fun, smooth miles to come. Appreciate it - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

April 30, 2017

Dealership Rating
Employee Rating

My new purchase Susanna was able to help me get the car that i needed for my little ones and me. She was so helpful since the minute i completed an application online More

by Yesenia1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2017

Norm Reeves Honda Superstore Cerritos responded

Happy to hear this - it's the kind of experience we aim for. On behalf of Susanna and the entire Norm Reeves Honda Superstore Cerritos crew - congrats! Thanks for sharing the detailed feedback - you can always count on us. Here's to many smooth miles to come - see you again down the road! Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

April 25, 2017

Dealership Rating
Employee Rating

Great Experience Our sales person Susanna was great, friendly and efficient. I would definitely recommend this dealership to family and friends. My experience was grea More

by Rcr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2017

Norm Reeves Honda Superstore Cerritos responded

Happy to hear this! Thanks for sharing the 5-star feedback about your visit with Susanna and the Honda Cerritos team. On behalf of our entire crew - appreciate you shopping with us. See you again down the road! Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

April 21, 2017

Dealership Rating

100% Satisfied. Susanna really helped me get the car I wanted and was easy to talk to. The process did not take as long as I thought it would have been. More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2017

Norm Reeves Honda Superstore Cerritos responded

Appreciate the feedback about your visit with Susanna. On behalf of everyone at Norm Reeves Honda Superstore Cerritos - congrats on your new ride! You can always count on us. Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

April 19, 2017

Dealership Rating
Employee Rating

100% Satisfied She helped me buy the car that I really wanted. Excellent service and didn't wait a long time to finish the whole process. Jeff Aoki from finance also More

by Suszie713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Aoki

Apr 20, 2017

Norm Reeves Honda Superstore Cerritos responded

Love to hear this! Thanks for sharing the glowing review. On behalf of Jeff and Susanna - appreciate you choosing Norm Reeves Honda Superstore Cerritos. See you again down the road - here's to many happy miles! Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

April 03, 2017

Dealership Rating
Employee Rating

Excellent deal with excellent services We bought new 2017 Honda Odyssey through Susanna. She gave her great deal with great services. Also I traded my old car too. From all our experience w More

by Family car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mr Spall(Finance)

Apr 04, 2017

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing, Dipan! Appreciate the glowing feedback - glad you and your family are loving the new Odyssey...great choice! Here's to many fun, smooth miles to come - see you again down the road. You can always count on us! Take care - Terry Benn | Customer Relations Manager | 562-345-9100 | tbenn@normreeves.com

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