Susanna Yim

As I walk in to look at new cars… at least 4 men standing around watched me walk in. 1 of these men addressed me with “anyone with you honey”? I am 72 years old, and apparently incapable to shop by myself. I around watched me walk in. 1 of these men addressed me with “anyone with you honey”? I am 72 years old, and apparently incapable to shop by myself. I have three college degrees and I can assure you , I was insulted. MAN SPLAINED. SENSITIVITY TRAINING PLEASE! Susanna was a consummate professional!. Guess who got the sale😂😂😂😂 More

by jastembridge Verified Customer Verified Customer

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Susana made my experience very fast and easy! Straight to the point, and got me a good deal and interest rate. Really recommend for first time buyers and anyone looking for a new vehicle! Straight to the point, and got me a good deal and interest rate. Really recommend for first time buyers and anyone looking for a new vehicle! More

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Good personality great dealer to purchase a car I was looking for had all paperwork ready looking for had all paperwork ready More

by jasmine_val2004 Verified Customer Verified Customer

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Suzanna was the best sales associate and helped me pick out the best car with the best price. Very happy with the service! out the best car with the best price. Very happy with the service! More

by preston Verified Customer Verified Customer

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Between myself, family and friends - I've been a part of over 30x car transactions. This was my first Honda and it went very smooth from sales to finance. over 30x car transactions. This was my first Honda and it went very smooth from sales to finance. More

by ToTran Verified Customer Verified Customer

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I recently had the pleasure of working with Susana while buying my CRV, and I cannot recommend her highly enough. From start to finish, Susana's professionalism, kindness, and helpfulness made the ent while buying my CRV, and I cannot recommend her highly enough. From start to finish, Susana's professionalism, kindness, and helpfulness made the entire experience truly enjoyable. Her extensive knowledge about cars was evident and incredibly reassuring. Susana went above and beyond to ensure I felt confident and satisfied with my purchase. If you're in the market for a new vehicle, I strongly suggest reaching out to her. She's simply awesome! More

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Very good experience with this dealer especially the sales person Susanna Yim. She went out of way to answer all my questions at all hours of days and even weekends. She set everything up for a gr sales person Susanna Yim. She went out of way to answer all my questions at all hours of days and even weekends. She set everything up for a great experience even while she was on vacation and kept following up to see if I had any issues. More

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She was to the point, fair, professional, on time and easy to deal with. Complete the opposite of a car salesperson! 100% guaranteed easy to deal with. Complete the opposite of a car salesperson! 100% guaranteed More

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Friendly staff and quick process. Procedure told by different people differed and caused confusion. Overall good experience. Procedure told by different people differed and caused confusion. Overall good experience. More

by zhd535 Verified Customer Verified Customer

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My visit to Norm Reeves superstore Cerritos Went well. All my questions were answered and communication was On point. Had no issues and will recommend to others. You got a good price out the door for my c All my questions were answered and communication was On point. Had no issues and will recommend to others. You got a good price out the door for my civic thank you. More

by ravalo90710 Verified Customer Verified Customer

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