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Susanna Yim

Overview Reviews (1000) Inventory (640)

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Susanna Yim

Susanna Yim | Page 7

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,000 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,000 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (1000) Inventory (640)

Dealership Experience

13 yrs, 9 mos

Industry Experience

18 yrs, 9 mos

Languages Spoken

English

Korean

1000 Reviews of Susanna Yim

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July 03, 2025

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thanks to susanna i got my dream car love it she have good customer service nice and helpful good customer service nice and helpful More

by jaz

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Recommend Dealer

Yes

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Jul 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Dream cars deserve dream service. Glad Susanna hit the mark! Enjoy every minute behind the wheel, and drop by if you ever need anything else.

July 03, 2025

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Susanna is very helpful lady go get ur car from her she help me out help me out More

by amelia

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Recommend Dealer

Yes

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Jul 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Amelia. Susanna’s giving you a virtual high‑five! We love hearing that she made your experience easy. Wishing you endless smiles on the road ahead.

July 03, 2025

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Hands down to Susanna Yim. I had the fastest and least stressful car buying experience I’ve ever had. I contacted Susanna and within 10 min of negotiations, A great deal i cou I had the fastest and least stressful car buying experience I’ve ever had. I contacted Susanna and within 10 min of negotiations, A great deal i couldn’t pass on was made. Savannah is a very knowledgeable Honda sales lady with great attitude. 100% recommended More

by David O

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Recommend Dealer

Yes

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Jul 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Fast, easy, and fueled by Susanna’s expertise—that’s our winning trifecta! Thanks for trusting us with your purchase, and congrats on the smooth deal, David.

July 03, 2025

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Susanna is very nice helpful and funny sale person she help me on my suv good customer service she the person to go to when u want to buy are lease a car are suv help me on my suv good customer service she the person to go to when u want to buy are lease a car are suv More

by Macias

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Trade-in Experience

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Recommend Dealer

Yes

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Jul 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Susanna is always ready to share a laugh or lend a helping hand. Thanks for highlighting her superstar service. Enjoy your new SUV, and feel free to tag us in any pictures of it.

July 03, 2025

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This is my second Civic assisted by Susanna Yim. She makes the process a real pleasure. She makes the process a real pleasure. More

by Richard V Cassman

Recommend Dealer

Yes

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Jul 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

A second Civic and still smitten—now that’s loyalty! ❤️ Susanna is honored to be part of your Honda journey. Thanks, Richard, and enjoy!

July 03, 2025

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Susanna Yim is professional, courteous and accomodating. She assisted me in the purchase of a quality product. She doesn't hard sell. She assisted me in the purchase of a quality product. She doesn't hard sell. More

by Richard V Cassman

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Recommend Dealer

Yes

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Jul 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Professionalism without the hard sell—that’s Susanna’s secret sauce! Thanks for noticing, and congratulations on your purchase.

July 02, 2025

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Susanna Yim, made my recent purchase so easy! She is great at what she does! She is great at what she does! More

by anthonyroman88

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Recommend Dealer

Yes

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Jul 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Anthony, Susanna will be happy to hear this! She loves making purchases effortless, and it means the world that you noticed. Enjoy your new ride!

July 01, 2025

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At first, I went there just to look, but they gave me a lot of really key information about the car. I was looking at and they were flexible on pricing which helped a ton! And then they were flexible with lot of really key information about the car. I was looking at and they were flexible on pricing which helped a ton! And then they were flexible with me while I waited to hear from insurance, which helped persuade me to buy from them. More

by mld321

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Susanna Yim

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Jul 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

From "just looking" to driving home happy! This is great to hear! We're glad we could turn window shopping into a memorable experience and hope you enjoy your ride. Thank you!

July 01, 2025

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Susanna was an easy person to work with and understood what we wanted. Smooth and easy. what we wanted. Smooth and easy. More

by Jackie.Ramirez

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Amir Fanous

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Jul 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Smooth, easy, and everything you wanted—that’s Susanna’s signature move! So glad we hit the mark for you. Thanks, Jackie.

June 30, 2025

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Susanna was very helpful and efficient in helping me get my car !! She answered all questions quickly and ensured I recieved everything I needed! my car !! She answered all questions quickly and ensured I recieved everything I needed! More

by Kjamj01

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Purchase Time

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Recommend Dealer

Yes

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Jul 01, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for dropping this note for Susanna! Her mission is 100% helpfulness, and she’s thrilled you felt supported. If any other questions pop up, you're welcome to reach out, and we hope you enjoy the road ahead with your new car.

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