Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 32

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,000 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,000 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

Industry Experience

18 yrs, 9 mos

Languages Spoken

English English

Korean Korean

1000 Reviews of Susanna Yim

January 04, 2022

Dealership Rating
Employee Rating

Negotiation was on point, very helpful. Would buy another car with her in the future. More

by cinthia395
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Norm Reeves Honda Superstore Cerritos responded

We love hearing from our customers about their car buying experience, thank you for sharing. Take care and enjoy!

December 30, 2021

Dealership Rating
Employee Rating

Susanna is a burst of fresh air in buying a car. She’s straightforward and efficient in explaining the purchases and negotiation was on point. Normally you would have to go back and forth for hours in a n More

by KCkc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly , Luis Millan

Jan 04, 2022

Norm Reeves Honda Superstore Cerritos responded

Thank you for recommending Susanna and congrats on your purchase!

December 30, 2021

Dealership Rating
Employee Rating

Susanna was absolutely fantastic. Straightforward with pricing and was good to her word. Was the best price we found by a long shot and no haggling. She was professional and easy to work with and a great More

by Andrea H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review, Andrea. We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else.

December 29, 2021

Dealership Rating
Employee Rating

Waited around 45 minutes for my sales rep to finally show up to help me out ... pretty bad, no one will even check on you if you dont walk up and ask for help. This place is supposable the number one Honda d More

by Coskun
Customer Service
Friendliness
Price
Recommend Dealer
No

December 23, 2021

Dealership Rating
Employee Rating

Very helpful thank you so much! We got our dream car! Thank you for all your help susana More

by kathyjeandiane0825
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2021

Norm Reeves Honda Superstore Cerritos responded

Congrats on finding your dream car, Kathy. We love to hear it!

December 22, 2021

Dealership Rating
Employee Rating

Susanna, Devon, and George were great. They advised me very well, offered me additional add ons for my purchase and it was great. Thank you! More

by marcostick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devon Fields

Dec 22, 2021

Norm Reeves Honda Superstore Cerritos responded

Congrats on your new car and thank you for the 5-star review, Marco!

December 20, 2021

Dealership Rating
Employee Rating

Susanna was wonderful, attentive, and got to the bottom line. She was everything you would want from a sales person and more! I highly recommend her! More

by Oscarsevilla562
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Gringhaus

Dec 20, 2021

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

December 17, 2021

Dealership Rating
Employee Rating

I came right before closing time and she was very energetic and helpful. We always have great experience with her. More

by Sarahpyunji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Norm Reeves Honda Superstore Cerritos responded

Sarah, we really appreciate the fantastic feedback on your time with Susanna. Thanks for sharing!

December 09, 2021

Dealership Rating

Great agent ! Very knowledgeable and very helpful. She brought joy to us during these time of the year. Very professional very kind, Thanks God for her. More

by Cornelburtea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2021

Norm Reeves Honda Superstore Cerritos responded

Happy Susanna could be of assistance and make it a great experience for you. Thank you for sharing!

December 07, 2021

Dealership Rating
Employee Rating

Suann was geared and help my cuz out with a car she had good Communication and was fast thank you 😊 More

by Macias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2021

Norm Reeves Honda Superstore Cerritos responded

You're very welcome, Macias. Thanks for the 5-star review!

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