Susan Tarquini
Susan Tarquini at Herb Chambers Honda

Susan Tarquini | Page 3

Service Director

Herb Chambers Honda

720 Morrissey Blvd.
Boston, MA 02122

4.4
312 Reviews
4.4

312 Reviews

Write a Review

312 Reviews of Susan Tarquini

May 07, 2025

Dealership Rating
Employee Rating

yesterday, I took maintenance service with Sean Desilva. he provided a professional advisory, and coordinate with tech. Make it quick and perfect. More

by Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Herb Chambers Honda responded

Hi Wang, we're delighted to hear that Sean provided you with professional and efficient service at Herb Chambers Honda in Boston. Thank you for sharing your experience, and we look forward to assisting you again in the future! Safe travels!

April 29, 2025

Dealership Rating
Employee Rating

sean and the service department are the worlds most wonderful people to grace the planet More

by arkk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Herb Chambers Honda responded

We're glad to hear that the service team will be thrilled to hear your kind words from us at Herb Chambers Honda in Boston! Safe travels!

April 26, 2025

Dealership Rating
Employee Rating

It is trustful and helpful service center. We have been with this dealer service since 2010. More

by akyan4365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Apr 28, 2025

Herb Chambers Honda responded

Hi Akyan! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers Honda In Boston! We'll see you next time!

April 19, 2025

Dealership Rating
Employee Rating

The Herb Chambers Honda service is by far the best Honda service center in the greater Boston area. They took me in right away and had all the work done in a timely manner. They also exceeded my expectation More

by Sherrad Abdool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Apr 21, 2025

Herb Chambers Honda responded

Hi Sherrad! We're delighted to hear that Robert and the team at Herb Chambers Honda In Boston provided you with top-notch service. Thank you for sharing your experience!

April 19, 2025

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Amazing dealership with kind, knowledgeable and professional staff that make sure you get your exact needs taken care of. More

by Theonlynoly7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Pasquarella, Sofia Cabrera , Nermi Santos

Apr 21, 2025

Herb Chambers Honda responded

We're delighted to hear that our team at Herb Chambers Honda In Boston took great care of your needs. Thanks for the fantastic feedback! Safe travels!

April 12, 2025

Dealership Rating
Employee Rating

Ridiculous long wait time to get an oil change. 1hr and 45 minutes. And they tell you that when you have signed all the paperwork 😂 More

by Mateo Latolli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Hall

Apr 14, 2025

Herb Chambers Honda responded

Mateo, it's disappointing to hear about the long wait time you experienced during your oil change. We strive to provide efficient service and regret any inconvenience caused. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

April 10, 2025

Dealership Rating
Employee Rating

Sean was the service rep that I dealt with that day. He was very informative and had a great sense of humor. My vehicle was ready in less than 3 hours on a Saturday afternoon. I will recommend Honda in More

by Caresha85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall , Sean Desilva

Apr 11, 2025

Herb Chambers Honda responded

We're delighted to hear that Sean provided you with informative and efficient service at Herb Chambers Honda In Boston. Thank you for recommending us!

April 08, 2025

Dealership Rating
Employee Rating

Love having my repairs done at Herb Chambers Honda Boston. Recently went back for a new repair. Like always, Sean DeSilva and the Team took care of the repairs right away. Checked for recalls and any More

by jovanlacet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall , Sean DeSilva

Apr 09, 2025

Herb Chambers Honda responded

Jovanlacet, thank you for your loyalty and trust in Herb Chambers Honda In Boston over the years! We're delighted to hear that Sean DeSilva and the team continue to provide excellent service. We look forward to serving you and your CRV for many more years!

April 03, 2025

Dealership Rating
Employee Rating

My experience today at Herb Chambers was wonderful, the costumer services was great and friendly, More

by theannymedina30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Herb Chambers Honda responded

We're happy to hear you had a great experience here at Herb Chambers Honda In Boston! Thanks for visiting us and please don't hesitate to reach out the next time we can be of assistance!

March 30, 2025

Dealership Rating
Employee Rating

Sean DeSilva provided excellent service care. He was very helpful and knowledgeable. Thank you very much! More

by kmmay627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Herb Chambers Honda responded

We're delighted to hear that Sean provided excellent service at Herb Chambers Honda In Boston! Thank you for taking the time to share your experience with us. We appreciate your support and look forward to serving you again in the future!

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