315 Reviews of Susan Tarquini
January 03, 2017
Great customer service On 12/16, I was the last customer and the store suppose to close at 6pm and all the employees suppose to attend a holiday party right after that. They On 12/16, I was the last customer and the store suppose to close at 6pm and all the employees suppose to attend a holiday party right after that. They finished the work with my car a few minutes after 6 and everyone are very polite and did not show any impatience. Great customer service! More
January 03, 2017
Great service Rick was in constantly contact with me during the entire service process, and he did a great job in repairing a defective part. He was excellent. Rick was in constantly contact with me during the entire service process, and he did a great job in repairing a defective part. He was excellent. More
Other Employees Tagged: Rick
January 03, 2017
Wonderful experience. This was a wonderful experience shopping with them we actually left the original dealership we started with to come here. Just when I thought my shopp This was a wonderful experience shopping with them we actually left the original dealership we started with to come here. Just when I thought my shopping experience was terrible these people changed my mind. More
January 02, 2017
quick but thorough service excellent from start to finish! welcoming, nice, and effective!! Nice wait room wih snacks and journals and tv...quick serivce but reasoable price...g excellent from start to finish! welcoming, nice, and effective!! Nice wait room wih snacks and journals and tv...quick serivce but reasoable price...great work! More
Other Employees Tagged: Alex Omoregie, Alex Perez, Ren Wint, Jose Yapul
January 01, 2017
A Long Tradition of Excellence Prior to acquiring my "new" 2015 (cert., pre-owned) CR-V from Herb Chambers Honda, I bought my last car--a 1998 CR-V--from Herb Chambers. I was sad t Prior to acquiring my "new" 2015 (cert., pre-owned) CR-V from Herb Chambers Honda, I bought my last car--a 1998 CR-V--from Herb Chambers. I was sad to part with it, but it served me well over the past 18 years because I had it serviced regularly and exclusively at Herb Chambers Honda Service. Convenient, professional, helpful, and friendly. More
December 23, 2016
Oil change. Great service as usual. Car was ready to go earlier before time promised. As always Tereza was friendly and welcoming. Always a pleasant experience th Great service as usual. Car was ready to go earlier before time promised. As always Tereza was friendly and welcoming. Always a pleasant experience there. More
Other Employees Tagged: Tereza
December 20, 2016
In and out quickly. Another satisfied customer! I have my Accord serviced here because of the convenient location. I also enjoy the amenities - Wifi, coffee and other beverages, they provide in the I have my Accord serviced here because of the convenient location. I also enjoy the amenities - Wifi, coffee and other beverages, they provide in the waiting area. More
December 19, 2016
Always excellent service, as expected I brought my Honda Pilot in for an A6 service. David Richard was my customer service representative. He was helpful, courteous and conscientious. D I brought my Honda Pilot in for an A6 service. David Richard was my customer service representative. He was helpful, courteous and conscientious. David called me to tell me what the technician had found, managed to find me a discount, and called me when the car was ready. I was very pleased with the service I received. More
Other Employees Tagged: David Richard
December 18, 2016
PERFECT 10 STAR SERVICE! I only come to HCH for both of our cars. This service department is simply perfect from the time you arrive to the time you leave. I have to believe I only come to HCH for both of our cars. This service department is simply perfect from the time you arrive to the time you leave. I have to believe that it is due to the manager Susan T. She has the respect of the service advisors, mine is Tereza. I never question any repairs they call me on. We have purchased a total of 11 cars from Chambers. THE BEST IS STILL HONDA Service on Comm Ave, Boston. It is always a pleasure to come here. More
Other Employees Tagged: TEREZA SHE IS TERRIFIC AND SMART
December 18, 2016
Quick, polite, informative HCHB is always quick and polite, and always call with details of the work. I've NEVER had a later problem with a repair. Every once in a while when th HCHB is always quick and polite, and always call with details of the work. I've NEVER had a later problem with a repair. Every once in a while when there are a number of things on the docket, they provide me a service item like an oil change free of charge, though on a few other occasions a parts charge has been a little high (e.g. I was quoted $500 for replacement of one foglight and cover) - though I've no reason to think there's anything untoward about those charges. More
Other Employees Tagged: Nick Surdis

