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312 Reviews of Susan Tarquini
November 23, 2022
I have always found the sales department, service department, and automotive technicians very courteous, and knowledgeable when I needed maintenance on my 2019 Honda Passport. Thank you for your hel department, and automotive technicians very courteous, and knowledgeable when I needed maintenance on my 2019 Honda Passport. Thank you for your help! More
by Thomas Graney
Other Employees Tagged: Robert Hall , Sean DaSilva Service Advisor
November 18, 2022
The service experience this week was excellent as always. The service coordinator did a great job of listening to what I thought the car needed and diagnosing actual needs. Service was timely. The service coordinator did a great job of listening to what I thought the car needed and diagnosing actual needs. Service was timely. More
by Ken Tebbetts
Other Employees Tagged: Robert Hall , Nelson
November 17, 2022
Service was great and communication went really smoothly especially regarding length of time to complete service and additional work that was required after inspection. especially regarding length of time to complete service and additional work that was required after inspection. More
by Wrdenehy
November 16, 2022
Number one and Boston grease service and quick and good customer service With no appointment customer service With no appointment More
by Steven r
Other Employees Tagged: Robert Hall
November 15, 2022
Thanks Sean DaSilva For Helping diagnose my brake issues. Team did an excellent job of taking care of me. Team did an excellent job of taking care of me. More
by brouillardl87
Other Employees Tagged: Robert Hall
November 15, 2022
Glad they help me identify my car problems and was very educational as well. Just kinda wish it wasn't to expensive but overall they did great. educational as well. Just kinda wish it wasn't to expensive but overall they did great. More
by Janiceortiz7
Other Employees Tagged: Robert Hall
October 16, 2022
100 percent perfect buy Very one . Took less time than I thought. Sean is the best. Took less time than I thought. Sean is the best. More
by alanandcathyd
Other Employees Tagged: Robert Hall
September 23, 2022
Prompt informative customer oriented everyone was polite. Answered all my questions gave estimated times and kept me updated polite. Answered all my questions gave estimated times and kept me updated More
by Finn
Other Employees Tagged: Robert Hall
September 06, 2022
Very POOR customer service. The guy in the service desk needs customer service training on how to deal and attend to his clients. He didn’t tell us where to wait, whats the next The guy in the service desk needs customer service training on how to deal and attend to his clients. He didn’t tell us where to wait, whats the next step and left our finished paper work in his desk without telling his co workers where he went! I don’t think he love his job at all! They have no clue where he was?! We’ve waited for almost 2 hours. Poor hand off/ communication. I complained to the manager Susan who didn’t really address my concerns! I will tell all my friends, family and collegues not to go there if they don’t want to feel aggravated! Hoping this will not happen to other clients. I am not going back there! Customer service should be the priority if you want your business succeed! More
by Cres
August 31, 2022
I've been coming to Herb Chambers Honda of Boston for almost 20 years. I've always had great experiences but this current team is the BEST! Most notably, Sean DaSilva always goes above and beyond to mak almost 20 years. I've always had great experiences but this current team is the BEST! Most notably, Sean DaSilva always goes above and beyond to make sure his customers are fully satisfied with their service. He's personable, extremely knowledgeable and thorough. He's my go to! Also, a shout out to Brian in sales, Susan in management and the whole front desk staff :) More
by Gigi
Other Employees Tagged: Sean DaSilva
