Susan Tarquini
Susan Tarquini at Herb Chambers Honda

Susan Tarquini

Service Director

Herb Chambers Honda

720 Morrissey Blvd.
Boston, MA 02122

4.5
284 Reviews
4.5

284 Reviews

Write a Review

284 Reviews of Susan Tarquini

March 30, 2025

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Employee Rating

Sean DeSilva provided excellent service care. He was very helpful and knowledgeable. Thank you very much! More

by kmmay627
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Recommend Dealer
Yes
Apr 01, 2025

Herb Chambers Honda responded

We're delighted to hear that Sean provided excellent service at Herb Chambers Honda In Boston! Thank you for taking the time to share your experience with us. We appreciate your support and look forward to serving you again in the future!

March 26, 2025

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Impressed with the service they gave me. , I felt that they valued my time. Very accommodating More

by Psdelan
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Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Mar 27, 2025

Herb Chambers Honda responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Herb Chambers Honda In Boston and we hope to see you again in the future!

March 16, 2025

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Car was damaged, not cleaned nothing offered like do you want to clean your car do you vacuum More

by Samorah saint louis
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Recommend Dealer
No

Other Employees Tagged: Robert Hall

Mar 17, 2025

Herb Chambers Honda responded

We take customer feedback seriously, so would you be willing to speak with me about your experience directly? If so, please contact me at your convenience. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

March 03, 2025

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Robert hall is one of the best employees that herb chamber Honda dealer, very good customer service and good and fast service More

by aurelio
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Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Mar 04, 2025

Herb Chambers Honda responded

Aurelio, we're delighted to hear that Robert provided you with excellent service at Herb Chambers Honda In Boston. Thank you for the kind words and support!

February 28, 2025

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I brought my car in to see what was wrong with my car, I was charge 200$ for a diagnostic test, however code p2096 was the problem , and that problem was ignored (Bank1) instead that go to (bank2) and tel More

by Love glover
Service Price Transparency
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Recommend Dealer
No
Feb 28, 2025

Herb Chambers Honda responded

I'm sorry to hear about your experience with the diagnostic test. We strive for accuracy and transparency in our services, so it's concerning that we may have missed addressing the main issue you were facing. I understand how frustrating this must be, and I'd like to discuss it further to see how we can make things right. Please feel free to reach out at your convenience. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

February 16, 2025

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My entire experience with Herb Chambers Honda Car dealership was excellent. From the time I drove up and was warmly greeted by the young man that took Car keys. The servant agent, Mr. Robert Hall w More

by Bamasweet1970
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Feb 17, 2025

Herb Chambers Honda responded

We're delighted to hear about your excellent experience at Herb Chambers Honda in Boston! It's wonderful that our team, including Mr. Robert Hall and the secretaries, made your visit pleasant while addressing the recall on your car. We appreciate you taking the time to share this feedback and look forward to serving you again in the future!

February 13, 2025

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2/ 10/2025 Extremely happy Sean DeSilva Service Advisor and service manager Susan who saved me three to six THOUSAND DOLLARS. I had a transmission code, P0741 faulty Torque Converter. No recalls 2018 More

by Bgbobgrimes
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean DeSilva Service Advisor 5 Stars+

Feb 14, 2025

Herb Chambers Honda responded

We're delighted to hear that Sean and Susan were able to assist you so effectively at Herb Chambers Honda in Boston! It's fantastic that they could save you a significant amount on your repair. We appreciate your trust, and we look forward to helping with your next car purchase!

February 07, 2025

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Employee Rating

Sean is a great person he helps me out a lot talks to me about what is wrong with the car and polite I would recommend people to come here for service everybody is nice More

by James and Ellen macpherson
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Recommend Dealer
Yes

Other Employees Tagged: Sean

Feb 08, 2025

Herb Chambers Honda responded

Hi James and Ellen! We're delighted to hear that Sean provided such helpful service at Herb Chambers Honda In Boston. Thank you for recommending us!

February 02, 2025

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Employee Rating

The service was professional. It was on time and they accommodated me. The maintenance brought everything up to date. The charge for the parts was reasonable. Everyone was m More

by jbjbolduc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Feb 03, 2025

Herb Chambers Honda responded

We're delighted to hear that you had a positive experience with our team at Herb Chambers Honda In Boston! Thank you for your kind words, and we're glad we could provide timely and courteous service. We look forward to assisting you again in the future!

January 28, 2025

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Employee Rating

Treated very well by whole staff, they were friendly attentive and customer oriented. Buy a car here and have it serviced here as well More

by princemyshkin54
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall , Norlin

Jan 28, 2025

Herb Chambers Honda responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Herb Chambers Honda in Boston provided attentive and customer-oriented service. We appreciate your recommendation and look forward to serving you again!

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