Susan Roush
Susan Roush at Spitzer Ford Dubois, LLC

Susan Roush | Page 4

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

4.8
208 Reviews
4.8

208 Reviews

Write a Review

208 Reviews of Susan Roush

July 16, 2025

Dealership Rating
Employee Rating

Excellent service. They quickly diagnosed my issue , ordered the parts, and repaired my vehicle within a reasonable period of time. More

by automaticscotty
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Ashley O'Ryan , Kenneth Crana Jr., Lauren Dietz

Jul 16, 2025

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

July 13, 2025

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The associates were professional amd friendly, they listened to my description of issues with my vehicle, processed my information and got my vehicle in. The technician troubleshot the issues and quic More

by Bcolarusso25
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Ashley O'Ryan , Kenneth Crana Jr., Lauren Dietz

Jul 13, 2025

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 11, 2025

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Outstanding customer and mechanical service! 6 years of consistent high quality work. Best in the region. Will easily drive 150 miles for the piece of mind of having 360 degree professional serv More

by ROY.DOTY0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Ashley O'Ryan , Kenneth Crana Jr., Lauren Dietz

Jul 11, 2025

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 11, 2025

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The service department is top notch. My car was in for major work, and they always kept me informed of it's status. More

by rs25760
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Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Jul 11, 2025

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

July 05, 2025

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Everything was excellent with my service visit. They started on time of my appointment and completed the work efficiently More

by dennisblakley
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2025

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 05, 2025

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Friendly staff. Nice to see video of the truck inspection. Need donuts with coffee lol! More

by FCA1231
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2025

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

July 01, 2025

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Absolutely outstanding service department. They treated me like family even though I hadn’t purchased my truck there. I will definitely be back ! More

by jayson_bish
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Ashley O'Ryan , Kenneth Crana Jr., Lauren Dietz

Jul 01, 2025

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

July 01, 2025

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Employee Rating

Professional and courteous. On time and fairly quick service. A video was also sent checking tires and brakes. More

by Jshilala
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Spitzer Ford Dubois, LLC responded

Thank you! Susan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Dubois, LLC.

June 30, 2025

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Good service reps both cars and truck depts had numerous recall visit always treated great More

by noebrink
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher

Jun 30, 2025

Spitzer Ford Dubois, LLC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

June 30, 2025

Dealership Rating
Employee Rating

They did what needed to be done, it was done in a reasonable amount of time, they have a comfortable area where I can plug in my laptop and do work More

by Bob B
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

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