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Susan Roush
Susan Roush at Spitzer Ford Dubois, LLC

Susan Roush | Page 21

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

4.8
208 Reviews
4.8

208 Reviews

Write a Review

208 Reviews of Susan Roush

April 12, 2024

Dealership Rating
Employee Rating

Susan and Ken are great. Techs do great work and give helpful advice. No pressure to upsell just good people. More

by JROTH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Crana Jr.

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Apr 12, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your positive review! It's wonderful to know that Susan and Ken provided you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to let us know.

April 12, 2024

Dealership Rating
Employee Rating

Friendly, fast, responsive to your needs for service. Quick appointments and vehicle returned in working order. More

by cgl61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Canby, Brad Giraud, Ashley O'Ryan , Brian Shaffer

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Apr 12, 2024

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 09, 2024

Dealership Rating
Employee Rating

The service department were helpful, friendly and very prompt with getting my vehicle fixed and back to me! More

by JNKALLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan , Kenneth Crana Jr.

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Apr 09, 2024

Spitzer Ford Dubois, LLC responded

Thank you for sharing your positive experience with us. We are proud to be apart of always making your visits a great experience. Your safety and satisfaction are our utmost priorities. Take care!

April 02, 2024

Dealership Rating
Employee Rating

Susan Roush was very professional and courteous starting and finishing the state inspection on my 2018 Ford Escape. The inspection report showed me that the mechanic did a very thorough job as well. I am More

by dwedner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2024

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience working with Susan and our team here at Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

February 28, 2024

Dealership Rating
Employee Rating

I got quick appointments and the service has been very good. The service people I have spoken to have been very helpful and polite thanks More

by tjrbaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Ashley O'Ryan , Kenneth Crana Jr.

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Feb 28, 2024

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

February 26, 2024

Dealership Rating
Employee Rating

The sales team is friendly and courteous. The service department is getting better but the hourly rate is high for this area. More

by danno604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Canby , Wade Lobbestael, Mogan Lingle, Brian Sacks, and Wade L.

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Feb 26, 2024

Spitzer Ford Dubois, LLC responded

Danno, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 21, 2024

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Employee Rating

The service department is outstanding. They Have a great team. they always explain to me if something was wrong, or even if nothing is wrong More

by edkephart270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Ashley O'Ryan , Mark Montana

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Feb 21, 2024

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

February 05, 2024

Dealership Rating
Employee Rating

Friendly and helpful. Listened to my concerns and addressed them. Explained what was being done to my truck. Overall very positive service experience. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Ashley O'Ryan , Kenneth Crana Jr., Lauren Dietz

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Feb 05, 2024

Spitzer Ford Dubois, LLC responded

Dan, thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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