Susan Kelly
Susan Kelly at Pacifico Hyundai
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Susan Kelly

Hyundai Cashier

Pacifico Hyundai

6715 Essington Ave
Philadelphia, PA 19153

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5.0
22 Reviews

Dealership Experience

8 yrs, 10 mos

5.0

22 Reviews

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22 Reviews of Susan Kelly

October 30, 2024

Dealership Rating
Employee Rating

Great experience at Pacifico. ..from the Super team of Brandon, Steve and the wonder Ann throughout the team.What can be a frustrating and stressful experience when purchasing a ve More

by kphilly.b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 20, 2024

Dealership Rating
Employee Rating

Excellent service department! Honest assesstments and reseasonable prices. Dennis and Justin are great! The building remodel is fantastic! More

by Karen P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Golden, Justin Castro

Aug 05, 2024

Pacifico Hyundai responded

Hi Karen, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

March 16, 2024

Dealership Rating
Employee Rating

Hector and the Pacifico staff are very knowledgeable of their products and great to work with. They were very reliable in scheduling a test drive and explaining the car options and financing choices. More

by rlauser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Foley, Brandon Lokey , Lanesha Rodriguez, Gerald Worley, Hector Polanco

Mar 18, 2024

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 11, 2024

Dealership Rating
Employee Rating

Mike Conahan was very helpful with the purchase of my new Kona, The Staff & Mike were very friendly and made this process Hazel Free...I would definitely recommend Mike the Team @ Pacifico and use again in t More

by dgarraty0414
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Conahan, Bryan Foley , Gerald Worley

Mar 11, 2024

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 21, 2023

Dealership Rating
Employee Rating

Excellent service with a smile great service Dept , bent backwards to fix my car as soon as possible under warranty and kept the bill low so I could afford it love the video of my car with each service I go More

by brown1239
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Golden, Steve Cichetti, Ariel Munoz Jr. , Mike Brown, Louis Cairo, Charles Carmichael, Arthur Hawkins, Robert Lacy, Jacques (Jay) Nicaisse

Feb 23, 2023

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 21, 2022

Dealership Rating
Employee Rating

Pleasant staff knowledgeable friendly let you know what's going on with your car.no long wait More

by Peaches
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arthur Hawkins, Justin Castro

Oct 24, 2022

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 11, 2022

Dealership Rating
Employee Rating

James was the best, super helpful and communicative and made waiting a lot easier and faster. More

by rclay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Golden, Acia Gay III , Amanda White, James Esquilin

Jul 12, 2022

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 05, 2022

Dealership Rating
Employee Rating

The people were very warm, I got a great car and Mr Acia was kind enough to help me complete the purchase. I hope you pay more attention here, and you will have a great trip. More

by bily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 02, 2022

Dealership Rating
Employee Rating

Hi, I am very happy with the purchase of Hyundai Elantra SEL from Pacifico Hyundai Philadelphia. The entire staff at Hyundai was very helpful and friendly. Maurice Smith helped me with the purchase of the c More

by Urvi.zankharia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Smith

Jul 05, 2022

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 16, 2022

Dealership Rating
Employee Rating

I couldn’t have prayed for a better experience! From the moment I inquired about my (now) car online, to when I entered the dealership doors, through the entire car buying experience. Acia is the k More

by Brielle P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Foley, Acia Gay III , Joe (Finance)

May 17, 2022

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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