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Susan Brown
177 Reviews
I began my career in the automotive industry in 2021 and joined Subaru of Gwinnett in August 2023. Originally from Burlington, North Carolina, I’ve always loved connecting with people — a passion that began when I traveled the country with True Majority, a grassroots organization founded by Ben Cohen of Ben & Jerry’s. I’m grateful for my wonderful spouse, our two grown children, and our lovable bulldog who keeps life entertaining. My favorite part of Subaru of Gwinnett is the people — the sense of family, teamwork, and genuine care that make this place truly special.
Read more177 Reviews
Write a ReviewDealership Experience
4 yrs, 8 mos
Industry Experience
22 yrs, 11 mos
Languages Spoken
English
177 Reviews of Susan Brown
May 23, 2023
Professional, friendly, proficient, thorough and knowledgeable. The facility is very nice and comfortable. It was nice to see customers inside with their pets. knowledgeable. The facility is very nice and comfortable. It was nice to see customers inside with their pets. More
by GREG@CC-FUNERAL.COM
Verified CustomerOther Employees Tagged: Robert Hynson
May 19, 2023
My calls were always returned with total respect. Ms Brown, Mr Vazquez and Mr Hynson; terrific service rendered. Respectful and optimistic. Ms Brown, Mr Vazquez and Mr Hynson; terrific service rendered. Respectful and optimistic. More
by EULLAPOWELL
Other Employees Tagged: Robert Hynson, Hector Vazquez
May 19, 2023
I recently purchased a BRZ from Kody. The car had to be ordered. Periodically, Kody would reach out and let me know of any updates. I asked that no detailing/pre-delivery inspection be co The car had to be ordered. Periodically, Kody would reach out and let me know of any updates. I asked that no detailing/pre-delivery inspection be completed aside from what is absolutely necessary, and Kody ensured that my car was delivered to me still wrapped in plastic. There were no high pressure sales tactics or tricks from either the sales side or in finance with Susan Brown. Overall, one of the easiest and smoothest new car purchases I've had. The price was fair and there were no markups, unlike at dealers of other manufacturers. Contrast this with Subaru of Kennesaw, who told me that they couldn't order a BRZ and tried to push me into a WRX instead. The salesman at Kennesaw told me in February that he would reach out to me if something came up, but he hasn't contacted me sense. In that time, I ordered and took delivery of my car from Subaru of Gwinnett. More
by brz
Other Employees Tagged: Kody Traylor
May 18, 2023
My salesperson Chad Anderson was fantastic! Great communication and responsive. Not sure who Lance is...? Susan was efficient, thorough and friendly, but it would have been nice for her t Great communication and responsive. Not sure who Lance is...? Susan was efficient, thorough and friendly, but it would have been nice for her to acknowledge me (Deb) in the room. Yes, Robert was buying the car. But it was my car and I was in the room. I had to introduce myself. More
by DEBULRICH57
Other Employees Tagged: Chad Anderson
May 17, 2023
I enjoyed my experience at Subaru Gwinnett. My salesperson, Andre was awesome! Please go see Andre when you get ready to go buy a new car! My salesperson, Andre was awesome! Please go see Andre when you get ready to go buy a new car! More
by NEH60
Other Employees Tagged: Andre "DRE" Armenakian
May 04, 2023
They gave me full transparency. Robert was knowledgeable, patient, transparent, and super helpful. I Highly recommend Subaru Gwinnett. I’ll definitely come back when it’s time to tr Robert was knowledgeable, patient, transparent, and super helpful. I Highly recommend Subaru Gwinnett. I’ll definitely come back when it’s time to trade up. More
by HAPPYMARCY
Other Employees Tagged: Lance Willhite , Robert Hynson
May 04, 2023
Blake was so extremely helpful. I was speaking to four different dealerships-who all replied to my online inquiry. Blake is the ONLY one of the four who consistently kept my inter I was speaking to four different dealerships-who all replied to my online inquiry. Blake is the ONLY one of the four who consistently kept my interests at heart. He never "threatened" me with higher prices, etc. for what I was wanting. He genuinely wanted to make me happy in the process, and not just to "sell the car". That is why I ultimately chose Gwinnett. More
by MAULDINS
Other Employees Tagged: Blake Henley
May 03, 2023
Service associates were very polite and informative. The service and waiting areas were very clean and spacious. It really felt like a white-glove experience. The service and waiting areas were very clean and spacious. It really felt like a white-glove experience. More
by TEGRONIN
Other Employees Tagged: Blake Henley , Jodene "Jodie" Brown
May 02, 2023
Very smooth appointment from the drive in to my service advisor( Ervin Morban) updating me on the status of my vehicle and when it was ready. advisor( Ervin Morban) updating me on the status of my vehicle and when it was ready. More
by BMILLER3053
Other Employees Tagged: Jennifer Kessler, Blake Henley , Taylor Spicuzza, Ervin Morban
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