Susan Brown
Susan Brown at Subaru of Gwinnett

Susan Brown | Page 14

Finance Manager

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

4.9
177 Reviews

I began my career in the automotive industry in 2021 and joined Subaru of Gwinnett in August 2023. Originally from Burlington, North Carolina, I’ve always loved connecting with people — a passion that began when I traveled the country with True Majority, a grassroots organization founded by Ben Cohen of Ben & Jerry’s. I’m grateful for my wonderful spouse, our two grown children, and our lovable bulldog who keeps life entertaining. My favorite part of Subaru of Gwinnett is the people — the sense of family, teamwork, and genuine care that make this place truly special.

4.9

177 Reviews

Write a Review

Dealership Experience

4 yrs, 8 mos

Industry Experience

22 yrs, 11 mos

Languages Spoken

English English

177 Reviews of Susan Brown

August 03, 2023

Dealership Rating
Employee Rating

Matthew made this a super easy and pleasant car buying experience. Susan also was great to deal with and very efficient in terms of the paperwork and consummating the sale. I highly recommend this dealers More

by emcleod
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Buckles

Aug 04, 2023

Subaru of Gwinnett responded

oopppppps looks like it posted twice, thank you again!!!!!!!!!!!!!!!!!!!!!!

Sep 28, 2023

Subaru of Gwinnett responded

Emcleod, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 01, 2023

Dealership Rating
Employee Rating

My purchase experience was easy and smooth. No dealer markup or hidden fee. I'll purchase next vehicle from them again! More

by MAMIUSA88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lance Willhite , Tiffani Ho

Sep 28, 2023

Subaru of Gwinnett responded

Mamiusa88, your satisfaction is our top priority. We're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 31, 2023

Dealership Rating
Employee Rating

great dealership - great salesman - great finance deal great experience. Will recommend to friends and family More

by JAMES2292
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Blake Henley , Jill Thurston

Sep 28, 2023

Subaru of Gwinnett responded

James2292, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 27, 2023

Dealership Rating
Employee Rating

Everything was great except a tad too much pressure on the the extended warranty. But I do believe we have it canceled so all good. Besides that everything else was good .. Chad are sales associate was v More

by KDANDBOYS
Recommend Dealer
Yes

Other Employees Tagged: Taylor Spicuzza, Jill Thurston, Chad

Jul 27, 2023

Subaru of Gwinnett responded

Thank you for your business!! we know extended warrantys are always a personal choice to make, and we want to always tell you the benefits of having them, and when you need them, they are always great to have. Great to hear you have another outback in the family, they are great vehicles and super safe, as you know already! Thanks for choosing Subaru of Gwinnett, recommend us to all your friends and family and we look forward to seeing you in the service department in 6 months or 6000 miles. Enjoy the ride!

July 26, 2023

Dealership Rating
Employee Rating

Completely and totally customer focused. Sales, finance, service. I will recommend to everyone looking to buy a car More

by sprintman815
Recommend Dealer
Yes

Other Employees Tagged: Issa Kone

Jul 27, 2023

Subaru of Gwinnett responded

Thank you for your purchase! We hope your are enjoying your new Subaru and we look forward to seeing you in service for your first service. Your Recommendation is greatly appreciated!

July 24, 2023

Dealership Rating
Employee Rating

Professional and friendly, made buying my Subaru fast and easy. Didn’t have to spend hours buying a new car. They were straight forward and informative. More

by MCBOULER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Anderson, Craig Hooten

Jul 27, 2023

Subaru of Gwinnett responded

Time is important to us, we dont like to waste it! Glad we were able to provide excellent service on your new purchase. Thank you again for your business and we look forward to seeing you at your first service visit.

Jul 29, 2023

MCBOULER responded

You are most welcome

July 23, 2023

Dealership Rating
Employee Rating

This was a fantastic experience all of the employees we met took care of us and seemed like they genuinely cared about us and wanted us happy and satisfied! More

by BRANDONDAVIS9224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Sikes , Craig Hooten, Ana Morales

Jul 27, 2023

Subaru of Gwinnett responded

So happy that you had a great experience, we all love what we do. Thank you for your business and if you every have any questions with your Subaru, give us a call. We look forward to seeing you for your first service, until then enjoy the new ride, and feel free to share photos of your adventures on our facebook page.

July 21, 2023

Dealership Rating
Employee Rating

Everyone at the dealership was very nice. Very honest and very trustworthy. I definitely will recommend. More

by CATHYRCOOLEY
Recommend Dealer
Yes

Other Employees Tagged: Matthew Buckles

Sep 28, 2023

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! Our team is available should you require any extra help.

July 18, 2023

Dealership Rating
Employee Rating

Great dealership, always feel welcomed with excellent customer service! I will continue to send friends and family for sales and service. More

by T'sSubaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Subaru of Gwinnett responded

Thank you Thank you Thank you!! Subaru of Gwinnett appreciates you choosing us to do business with, and thank you again for referring us to your family and friends, that is our goal, happy customers. Follow us on Facebook to see all the great things we do in the community too!

July 17, 2023

Dealership Rating
Employee Rating

Great experience buying a car from Subaru Gwinnett. Tiffani was awesome and the delivery was great! More

by STEVERIDER1
Recommend Dealer
Yes

Other Employees Tagged: Tiffani Ho, Jill Thurston

Sep 28, 2023

Subaru of Gwinnett responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

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