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Susan Brown
199 Reviews
I began my career in the automotive industry in 2021 and joined Subaru of Gwinnett in August 2023. Originally from Burlington, North Carolina, I’ve always loved connecting with people — a passion that began when I traveled the country with True Majority, a grassroots organization founded by Ben Cohen of Ben & Jerry’s. I’m grateful for my wonderful spouse, our two grown children, and our lovable bulldog who keeps life entertaining. My favorite part of Subaru of Gwinnett is the people — the sense of family, teamwork, and genuine care that make this place truly special.
Read more199 Reviews
Write a ReviewDealership Experience
5 yrs, 1 mo
Industry Experience
23 yrs, 4 mos
Languages Spoken
English
199 Reviews of Susan Brown
March 14, 2025
Buying a vehicle was easy and quick. Emma was a wonderful sales person. I would work with her again. Emma was a wonderful sales person. I would work with her again. More
by Quantum Ray
Verified CustomerOther Employees Tagged: Emma Miranda
March 14, 2025
Tyler was great! He took the time to explain everything, and was very kind and personable! I love my new Crosstrek!!! He took the time to explain everything, and was very kind and personable! I love my new Crosstrek!!! More
by AMCCAFF14
Other Employees Tagged: Tyler Jones
February 08, 2025
Damir and Susan were such a pleasure to work with- best Subaru experience ever…. And this is my 4th Outback! Subaru experience ever…. And this is my 4th Outback! More
by JANEMT
Other Employees Tagged: Lance Willhite , Damir Osmanbasic
January 25, 2025
Emma was a wonderful sales person. Between her customer service and patience she was able to get my in the car I wanted for the amount of money I was comfortable parting with. I was ne Between her customer service and patience she was able to get my in the car I wanted for the amount of money I was comfortable parting with. I was never pushed to do anything I didn’t feel comfortable doing. Susan gave me so much information on the finance end, Susan answered all of my questions and explain options to me in great detail. When I left I felt like I had made a new best friend! Subaru Gwinnett doesn’t ever give that sneaky car dealership feel. Staff are happy to be there, which transcends to amazing customer satisfaction. More
by CSTRATTON
Other Employees Tagged: Adam Anderson, Emma Miranda , Cassandra, not sure if that’s correct but close. Front desk person. Very nice, polite, and helpful.
January 12, 2025
What a pleasant buying experience! Damir made the entire process from arriving at the dealership to leaving with a new Forester enjoyable. Always pleasant answered all my questions pro Damir made the entire process from arriving at the dealership to leaving with a new Forester enjoyable. Always pleasant answered all my questions promptly and throughly, he even gave me his personal cell phone number in case I had any questions outside normal dealership business hours. Would recommend him to family or friends 10/10. Also liked that everyone at the dealership had a smile and seemed genuinely happy to help make the buying experience positive. Overall just an outstanding customer experience! More
by LARGEFAM14
Other Employees Tagged: Damir Osmanbasic 5 stars
January 04, 2025
Excellent experience. Transparent too! Gave the best price. Would highly recommend to anyone looking to buy a Subaru! Transparent too! Gave the best price. Would highly recommend to anyone looking to buy a Subaru! More
by AMARAGARWAL1982
Other Employees Tagged: Jody Vaughn
January 03, 2025
Buying a car from Subaru of Gwinnett was a pleasant experience. Matthew was professional and not pushy. experience. Matthew was professional and not pushy. More
by AJZARCONE
Other Employees Tagged: Matthew Buckles
