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Susan Brown
177 Reviews
I began my career in the automotive industry in 2021 and joined Subaru of Gwinnett in August 2023. Originally from Burlington, North Carolina, I’ve always loved connecting with people — a passion that began when I traveled the country with True Majority, a grassroots organization founded by Ben Cohen of Ben & Jerry’s. I’m grateful for my wonderful spouse, our two grown children, and our lovable bulldog who keeps life entertaining. My favorite part of Subaru of Gwinnett is the people — the sense of family, teamwork, and genuine care that make this place truly special.
Read more177 Reviews
Write a ReviewDealership Experience
4 yrs, 8 mos
Industry Experience
22 yrs, 11 mos
Languages Spoken
English
177 Reviews of Susan Brown
November 19, 2024
This dealership was very friendly and considerate on my purchase of the car. I would definitely recommend this place in the future purchase of the car. I would definitely recommend this place in the future More
by TAYLORGALLOWAY98
Verified CustomerOther Employees Tagged: Lance Willhite , Lawrence (5 stars for him)
November 13, 2024
The service department manager needs work customers service and follow up with customers and contact with customer. service and follow up with customers and contact with customer. More
by DSBURNETTE
Other Employees Tagged: Brandon Sellier
November 11, 2024
I was miss lead about the repair of body damage to the car. The repair was not done correctly and the damage is still visible and could potentially get worse. car. The repair was not done correctly and the damage is still visible and could potentially get worse. More
by VANBARD2012
Other Employees Tagged: David Gonsalvez
October 28, 2024
Good car buying experience. Your salesman, Lawrence Le, was very pleasant to deal with, as was Susan Brown. I give them both five stars. Your salesman, Lawrence Le, was very pleasant to deal with, as was Susan Brown. I give them both five stars. More
by PALENNOX5
Other Employees Tagged: Lawrence Le
October 24, 2024
I like the nice environment and friendly staff. They were also helpful for my questions. They were also helpful for my questions. More
by GRTNDJ
Other Employees Tagged: Jody Vaughn, Kody Traylor
October 23, 2024
Fair and honest deals, knowledgeable staff, the car was delivered in perfect condition on time. No hard sells on stuff you don't need. Friendly people and great after sale followup. delivered in perfect condition on time. No hard sells on stuff you don't need. Friendly people and great after sale followup. More
by 2025Outback
Other Employees Tagged: Jody Vaughn, Matthew Buckles, Brandon Sellier
October 18, 2024
I can't say enough positive things about Subaru of Gwinnett! This is the nicest and cleanest dealership I've ever visited (which makes a big difference, especially when you come in for regular mainten Gwinnett! This is the nicest and cleanest dealership I've ever visited (which makes a big difference, especially when you come in for regular maintenance). This was the easiest/most pleasant car-buying experience I've ever had. Matthew made the trade-in process seamless, and there was never any pressure to purchase or upgrade to a higher trim (not the case at most dealerships). Susan was great about taking the time to tailor my plan and answer any questions about financing. I love my new Crosstrek and appreciate everything Matthew and Susan did to help! More
by MARYKUERTZ
Other Employees Tagged: Matthew Buckles , Craig Hooten
October 17, 2024
Great product. Great staff. The most professional group that I have encountered while trying to buy a new vehicle. Great staff. The most professional group that I have encountered while trying to buy a new vehicle. More
by TENHEAD
Other Employees Tagged: Blake Henley , Craig Hooten
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