Susan Armstrong
Susan Armstrong at Delaware Cadillac
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Susan Armstrong

Client Relations

Delaware Cadillac

1606 Pennsylvania Avenue
Wilmington, DE 19806

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5.0
12 Reviews

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5.0

12 Reviews

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12 Reviews of Susan Armstrong

July 23, 2024

Dealership Rating
Employee Rating

Scott Bernard of Delaware Cadillac was fantastic to have dealt with. I especially felt his empathy and integrity upon initially meeting him. There was never any pressure to buy and unlike some dealerships More

by dynamicmusicman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2024

Delaware Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Scott provided such an exceptional experience and that you're happy with your new XT4. We appreciate your recommendation and look forward to serving you again in the future. Enjoy your fantastic ride!

August 28, 2023

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As a first time customer of Cadillac. I was treated with top class excellent service. More

by NDBLACK 411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Boyer, James Davis, Josh Fitts, Jared Brown , Derrick Graham

Aug 28, 2023

Delaware Cadillac responded

Thank you so much for choosing Delaware Cadillac for your automotive needs! We're absolutely delighted to hear that your first experience with us was top class If you ever have any questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. Congratulations on your new car!!!

July 24, 2023

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Employee Rating

Drew was the best, excellent , very knowledgeable, friendly, not pushy at all. And everyone else that I was in contact with, Harry, David, and others were excellent. More

by miniblndmn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 29, 2023

Delaware Cadillac responded

Thank you for the feedback! We value your business!

May 30, 2023

Dealership Rating
Employee Rating

What a wonderful experience it was to meet with the team at Delaware Cadillac! Everyone that I met had a smile on their face and brought joy to my experience. Ultra-professional and super-knowledgeable. T More

by ronaldcoejr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2023

Delaware Cadillac responded

Thank you for the fantastic review! It's great to hear that you enjoyed a great experience with our team and that we provided you with exceptional service. Keep smiling and we hope you continue to have a wonderful experiences with Delaware Cadillac in the future!

February 13, 2023

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Employee Rating

I live in Colorado. If I lived in the area I would not hesitate to buy from this dealer. More

by mibrittan
Recommend Dealer
Yes

Other Employees Tagged: Bill DeRicco

Feb 15, 2023

Delaware Cadillac responded

Thank you for the 5 Star Review! We are happy you had such a pleasant experience.

August 22, 2022

Dealership Rating
Employee Rating

Talked to Scott on the phone about a car I saw online. Answered all questions and set up the deal quickly. Picked up the car next. Scott went through all the features. Thanks More

by Eshapp53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2022

Delaware Cadillac responded

Thank you for choosing Delaware Cadillac!

December 03, 2021

Dealership Rating
Employee Rating

Mike Cassidy was fantastic to work with !I called told Mike Cassidy was fantastic to work with ! I called told him what I wanted and he provided several choices for me. Experience was seamless and I love More

by Tracyzell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cassidy

Dec 14, 2021

Delaware Cadillac responded

Thank you for the positive review! We appreciate you choosing Delaware Cadillac!

October 04, 2021

Dealership Rating
Employee Rating

Scott was down to earth and he made the buying process easy! Thank You Very Much! More

by wordsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 24, 2021

Dealership Rating
Employee Rating

Delaware Cadillac is a great place to purchase a car. Drew was very helpful and patient with me answered all my questions and make sure my needs was taking care of. I am very pleased with the deal I got More

by Queenluna18
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Stanton, Drew Baker

Jul 29, 2021

Delaware Cadillac responded

Thank you for the five-star review!

September 17, 2019

Dealership Rating
Employee Rating

Everyone is friendly I enjoyed working with the staff today. Susan Armstrong found another Sales member to help me when she discovered that Mike was with a customer. Scott More

by richard steffy
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Scott Bernard , John Kaldas

Sep 24, 2020

Delaware Cadillac responded

Thank you for the five-star review!

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