Steven Ranelli | Page 15

Timely and responsive. I liked being able to call and they have a spot for me at 7:15 the following morning I liked being able to call and they have a spot for me at 7:15 the following morning More

by douglas.croker Verified Customer Verified Customer

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I scheduled my appointment for a recall. I was told it would take 3 hours to complete. Since I would be there I included an oil change with the recall. The oil change was not due when I incl I was told it would take 3 hours to complete. Since I would be there I included an oil change with the recall. The oil change was not due when I included it. Upon arrival I asked for the shuttle to drop me off. Well two hours later I was told the recall could not be done (that was the reason I scheduled the service) due to the parts were not available. So no shuttle service and no recall service along with missed appointments. More

by fancherdc Verified Customer Verified Customer

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They should have had the recall done before it was ofer to sell one said water pump and one said fuel pump makes you think nothing was put on to sell one said water pump and one said fuel pump makes you think nothing was put on More

by samuelpurifoy165 Verified Customer Verified Customer

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They’ve improved since I was last there years ago—the communication is better and the service process is more streamlined. I subtracted a star because their inspection report listed my wiper fluid pumps communication is better and the service process is more streamlined. I subtracted a star because their inspection report listed my wiper fluid pumps as fine when they actually didn’t work at all. Did they even check?? The report also said my alignment was good—then they texted and recommended an alignment. Makes me wonder how thoroughly they actually inspected my car. So far the work seems to be fine, albeit very, very expensive. More

by BECKHAMSETH Verified Customer Verified Customer

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Very quick turnaround! Easy in/easy out! Nice service manager as well. Breakfast or lunch items are usually there but we’re gone already on this visit. Easy in/easy out! Nice service manager as well. Breakfast or lunch items are usually there but we’re gone already on this visit. More

by BIL_NOLAN Verified Customer Verified Customer

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Tamarron Hyundai ‘s service department is excellent. My advisor, Stephen Ranelli, it’s always helpful and communicates with me along the way to make sure I’m aware of the status of my vehicle. On a spec My advisor, Stephen Ranelli, it’s always helpful and communicates with me along the way to make sure I’m aware of the status of my vehicle. On a specific situation, he’s brought in The service manager, Andrew Orr, for additional consultation. They work together to take care of and solve the issue. I’m very appreciative of that. More

by carterp Verified Customer Verified Customer

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Absolutely over-the-top quality service. Clearly, Tameron has made this a high priority, and it shows! A+++! Clearly, Tameron has made this a high priority, and it shows! A+++! More

by BUTCHWILLIAMS13 Verified Customer Verified Customer

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I came in for a head lamp replacement expecting one hour or less wait time. As it turned out the replacement bulb was bad. I waited 2 1/2 hours before they realized the replacement bulb was the issue. Eve or less wait time. As it turned out the replacement bulb was bad. I waited 2 1/2 hours before they realized the replacement bulb was the issue. Everyone was very apologetic for the delay, but it was not the best experience. More

by CROVO_R Verified Customer Verified Customer

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I just love how they treat their customers. So professional and generous. Communication was on point when talking to me about my vehicle. So professional and generous. Communication was on point when talking to me about my vehicle. More

by wallacerenee33 Verified Customer Verified Customer

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Friendly and good customer service. No unexpected price increases, and quick service on my vehicle. No unexpected price increases, and quick service on my vehicle. More

by SROBINSON0491 Verified Customer Verified Customer

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