Steven Rainelli

I was not happy with having to call 3x's for the same issue. It was very stressful trying to find out what was wrong with it. I had to get help from management. At the end of the situation I was happy t issue. It was very stressful trying to find out what was wrong with it. I had to get help from management. At the end of the situation I was happy to get my car back and running well. More

by SWILSO7 Verified Customer Verified Customer

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Service staff at Tameron Hyundai are super friendly, efficient and knowledgeable. Their experience of Hyundai vehicles is reassuring that service is finished correctly. efficient and knowledgeable. Their experience of Hyundai vehicles is reassuring that service is finished correctly. More

by openkindofmind Verified Customer Verified Customer

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I don’t like that the service guys no longer meet you at your car upon arrival. Treatment seems less personal. You send out a survey immediately and there is no way for a person to know if everything is your car upon arrival. Treatment seems less personal. You send out a survey immediately and there is no way for a person to know if everything is good and/or as expected for days. Prices are too high. More

by DKALLEN85 Verified Customer Verified Customer

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Everyone was very friendly and courteous. . The part for my headlights was installed faster than I expected. The waiting room was well stocked with food and drinks, which I greatly appreciate . The part for my headlights was installed faster than I expected. The waiting room was well stocked with food and drinks, which I greatly appreciated. More

by CAPICO9 Verified Customer Verified Customer

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I haven’t spoken to Brandon. I did however meet Rainelli. He was very kind and helpful I did however meet Rainelli. He was very kind and helpful More

by camz1700 Verified Customer Verified Customer

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Worked with Steven Ranelli in service. Professional and courteous experience. Exceptional customer service. Highly recommend A++ Professional and courteous experience. Exceptional customer service. Highly recommend A++ More

by BILLPUGHAL Verified Customer Verified Customer

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Very efficient; my part had to be ordered, but came in within two working days. All staff very polite and considerate of my limited mobility. within two working days. All staff very polite and considerate of my limited mobility. More

by CAPICO9 Verified Customer Verified Customer

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Both times I went to the service department nobody knew what was going on with my car. They didn’t even know it was there actually. I was extremely disappointed what was going on with my car. They didn’t even know it was there actually. I was extremely disappointed More

by Joanie.harlow Verified Customer Verified Customer

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I was able to get in and out pretty quickly to get along with my day and the service personnel were very helpful in answering all of my questions with my day and the service personnel were very helpful in answering all of my questions More

by BFRODGERS24 Verified Customer Verified Customer

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Steven Ranelli has taken the time to discover the mechanical failure in my vehicle through true mechanical engineering by servicing my car the traditional way instead of simply with new age technicia mechanical failure in my vehicle through true mechanical engineering by servicing my car the traditional way instead of simply with new age technician practices. This is a lost talent. I appreciate the time he has been taking in making sure that not only I am safe but most importantly my 6 yr old son. No matter what it takes, I believe he's going to make it right, no matter how long it takes either. It's taken many tries and service drop-offs (3 in 6 days) but the issue has been personally heard and felt after he took a ride with me. This hopefully will allow for the discovery of the mechanical failure the car is throwing at us. I have faith he will make it right, and it will even be in show room condition in the end. I would also like to personally recognize Shaun Y. He has personally stood in my corner defending me and being my voice on my vehicle making it right as he stated he has daughters, and wants to give me the treatment he expects his daughters to recieve when they begin driving... and that I deserve nothing less. He expects my vehicle to be in the best condition providing the comfort, security, and safety that my son and I deserve and has offered to do anything he can to ensure that I recieve nothing less and is working together with Steve, and Matt Rodgers on my car. A remedy has been long overdue and while it's been incredibly frustrating and depressing- we're on the right track to solving the problem now, and I have Tameron Hyundai and those 3 people to thank the most for it. Thank you. More

by KAITLYNN LOTT Verified Customer Verified Customer

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