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Steven Murillo
49 Reviews
Languages Spoken
English
Spanish
49 Reviews
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49 Reviews of Steven Murillo
Verified Customer
July 11, 2025
Online and phone not in synch. Phone person says “we don’t get that info”. Also I was given incorrect info when I called.At least the person who helped me when I got there was exce Phone person says “we don’t get that info”. Also I was given incorrect info when I called.At least the person who helped me when I got there was excellent. More
by klamaute
July 10, 2025
Gwen is always on top of her work , Robert is as well both keep up update Steven and Orlando are also on top of the work Everyone keeps you posted on any updates and pleasant to communicate with both keep up update Steven and Orlando are also on top of the work Everyone keeps you posted on any updates and pleasant to communicate with More
by Pilot2005
Other Employees Tagged: Gregory Andrews, Gwindalyn Brown, Orlando Hernandez, Robert Dumitru , Framir and Caesar you need to put technicians on this list as well
July 02, 2025
She made the process very smooth and easy with how nice and helpful she was. and helpful she was. More
by ALBARIVERA1114
Other Employees Tagged: Gregory Andrews, Gwindalyn Brown, Orlando Hernandez, Daiberth Brujan, Robert Dumitru, Ariely Perez
July 01, 2025
I received good, cordial service from Steven Murillo. The wait was typical for a dealership service department—slightly on the long side. As part of the service, I bought two new tires, but the service t The wait was typical for a dealership service department—slightly on the long side. As part of the service, I bought two new tires, but the service technician forgot to reset the TPMS feature. As a result, on my way to work that night, I received a "Low Tire Pressure" warning light on my dashboard. I attempted to get a ride from their Shuttle service, but I received the same response I've gotten in the past: "The shuttle is dropping a few customers off, check back later." Which makes me wonder whether they genuinely offer a Shuttle service. I have patronized the Valley Stream Honda service department, and at their location, when the Shuttle was busy, they provided me with an Uber car service ride. On a previous visit, I received a 10% First Responder discount from Manager Gregory Andrews. However, during this visit, I only received a 5% discount from Steven Murillo. I appreciate the discount, but I was disappointed it wasn't 10%. More
by GSANG911
Other Employees Tagged: Gregory Andrews
July 01, 2025
Unfortunate that a 2 week old oil change had to be repeated due to a defective oil filter that was leaking,m but Millenium and Steven did all they could to make the re-work happen as smoothly and quic repeated due to a defective oil filter that was leaking,m but Millenium and Steven did all they could to make the re-work happen as smoothly and quickly as possible. They are a great shop.... More
by POWERSOL
Other Employees Tagged: Gregory Andrews
June 26, 2025
I had a very good experience working with my service agent Mr. Murillo. He is professional and informative. He advised me to do necessary work which I did not expect to do. However, he shared with me th agent Mr. Murillo. He is professional and informative. He advised me to do necessary work which I did not expect to do. However, he shared with me the importance of having the work done. More
by RHMMLAW
June 25, 2025
Stephen was fantastic. He was friendly and helpful. Greg Andrews was fabulous. His advice was greatly appreciated and he kept Me informed at all times. Ms Gwindelyn was ki He was friendly and helpful. Greg Andrews was fabulous. His advice was greatly appreciated and he kept Me informed at all times. Ms Gwindelyn was kind and courteous. I would give them 10 stars if I could! More
by TEENEY0223
Other Employees Tagged: Gregory Andrews, Gwindalyn Brown
