Check out Steven D'Alterio's reviews on DealerRater

September 27, 2025

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excellent service professional technicians , appreciate that they send customers a detailed video of their work that they send customers a detailed video of their work More

by edmundpollitt

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Recommend Dealer

Yes

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September 19, 2025

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The service was very professional and in a timely manner, I am very pleased with the professionalism the staff displays with the service that they all provide. I am very pleased with the professionalism the staff displays with the service that they all provide. More

by Painter18$

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Recommend Dealer

Yes

Other Employees Tagged: Terry Morrison, Robert Lee

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Sep 24, 2025 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback, and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 06, 2024

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Mr. Morrison was very prompt and professional attending to my questions and concerns. He was patient with me and made every effort to get me the answers I needed. He was very accommodating and exceeded my to my questions and concerns. He was patient with me and made every effort to get me the answers I needed. He was very accommodating and exceeded my expectations. And went above and beyond to ensure I had transportation until my vehicle was completed. Mr. D'Alterio and Mr. Keene were very patient and professional. I'm sure I stressed them out with my constant calls and inquiries but threy made every attempt to address them and calm my nerves. There were issues with the phones but the Team at Pacifico Ford made efforts to reach out to me and address my needs via text and emails and follow up calls. They even addressed the concerns of my family members concerning my vehicle. I appreciate this team very much for all of their hard work, efforts and dedication to getting my vehicle repaired and keeping me on the road. Thank you Pacifico Ford. More

by actingupnow

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Recommend Dealer

Yes

Other Employees Tagged: Terry Morrison , Richard Keene

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Sep 23, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 01, 2024

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Great Service, quick in and out. Great customer service would definitely recommend to you looking to have your Ford serviced Great customer service would definitely recommend to you looking to have your Ford serviced More

by teeteew33

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Recommend Dealer

Yes

Other Employees Tagged: Matt McGuckin

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Jun 04, 2024 -

Pacifico Ford responded

Hi teeteew33!, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

January 31, 2024

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Always friendly and helpful. Really like the free rides back and forth to pick my car up. Prices are always reasonable. Will always take my car here Really like the free rides back and forth to pick my car up. Prices are always reasonable. Will always take my car here More

by Jrbprops

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Recommend Dealer

Yes

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Jan 31, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 19, 2024

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Quick and reliable service. Price's are a little high add more coupons to your website. Price's are a little high add more coupons to your website. More

by Steve

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Recommend Dealer

Yes

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Jan 23, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 02, 2023

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Outstanding sales. Everyone is professional and friendly. I will be buying all my cars there! Everyone is professional and friendly. I will be buying all my cars there! More

by dfennema

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Recommend Dealer

Yes

Other Employees Tagged: Terry Morrison, Christopher Watson , Gina Puggi-McDevitt

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Dec 04, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 01, 2023

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I was greeted by Steve D. And he was very helpful. He listen to my concerns and made me feel great! The service provided was excellent and made me feel like family. Awesome ex And he was very helpful. He listen to my concerns and made me feel great! The service provided was excellent and made me feel like family. Awesome experience. More

by Jkrescanko

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Recommend Dealer

Yes

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Oct 02, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 25, 2023

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Excellent service. Everyone is always courteous and they get you in and out. They do a really good job of explaining recommendations Everyone is always courteous and they get you in and out. They do a really good job of explaining recommendations More

by teeteew33

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Mike Bottiglieri

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Sep 25, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 29, 2023

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Job was well done and wait time was not long and the info they gave u was spot on they gave u was spot on More

by Moeandroe

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Michael Palermo (Jr.)

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Aug 30, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!