Steven Carroll
Steven Carroll at Oakes Kia

Steven Carroll

Finance Manager

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

Contact Me
4.8
168 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

9 yrs, 4 mos

Specialties & Trainings

Kia Cerified

4.8

168 Reviews

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168 Reviews of Steven Carroll

September 27, 2025

Dealership Rating
Employee Rating

Bailey made the whole process of buying enjoyable, with no pressure whatsoever, excellent communication, and was able to provide me with any information needed so fast! Bailey's patience and friendliness m More

by JC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bailey Boggs, Max Martin

September 27, 2025

Dealership Rating
Employee Rating

Lyric was amazing from start to finish! He was very good at communicating and really worked hard to make this deal happen! Would absolutely recommend!!!! More

by Meaghanf29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyric Kimley

Sep 30, 2025

Oakes Kia responded

Meaghan, thank you for choosing Oakes Kia and for recommending Lyric! We're so glad he provided excellent communication and support throughout the process.

September 26, 2025

Dealership Rating
Employee Rating

Best prices I could find after shopping around for over a week. I don’t know why there’s a 15 word minimum. More

by ggarcia655
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonah Hale

Sep 29, 2025

Oakes Kia responded

Thank you for choosing Oakes Kia! We are grateful for your feedback and hope to see you again down the road. Take care!

September 26, 2025

Dealership Rating
Employee Rating

Stacey was awesome! We were in and out with a good deal very quickly! Definitely recommend her for no nonsense and action! More

by rh15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacy Blohm

Sep 29, 2025

Oakes Kia responded

We're elated to hear that Stacey made your experience at Oakes Kia smooth and efficient! Thanks for recommending her and for choosing us. Enjoy the new ride! Safe travels!

September 26, 2025

Dealership Rating
Employee Rating

Started out a bit bumpy but negotiation started to go pretty smooth and I finally got the car I wanted at the price I wanted so overall good job More

by lavarthomas55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Campbell

Sep 29, 2025

Oakes Kia responded

We appreciate your feedback and are glad to hear that the negotiation process smoothed out, leading to a satisfactory purchase. We're always striving for seamless experiences from start to finish. Thank you for choosing us, and if there is anything else we can do to assist you or earn your 5 stars, please don't hesitate to reach out. Thank you, Meaghan Hill - General Sales Manager - 816-474-2900

September 23, 2025

Dealership Rating
Employee Rating

Black is a great customer service representative. All my questions were answered and to the finance team. They all good can’t remember his name. The place is clean and the service was great. I love m More

by Latoya.schloss36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Reynolds, Max Martin

Sep 24, 2025

Oakes Kia responded

Hi Latoya! We’re so happy you love your car! We’ll pass on your kind words to our team. Thank you for choosing Oakes Kia! Safe travels!

September 18, 2025

Dealership Rating
Employee Rating

He sold me on the Endurance warranty and said there would be no out-of-pocket expenses to me for approved repairs. There is actually a $200 deductible. More

by mkliimatta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Douglass

Sep 19, 2025

Oakes Kia responded

It's important to us that our customers receive accurate information, and I apologize for any confusion. We will discuss this feedback with our team. If you’d like to share more details, contact us directly at your convenience. Thank you, Rachel Huff - BDC Director - (816) 474-2900

August 13, 2025

Dealership Rating
Employee Rating

Comfortable low pressure from Charles Henn. He was quite busy the day I picked up my car! More

by sueknight401
Recommend Dealer
Yes

Other Employees Tagged: Meaghan Hill, Charles Henn

Aug 13, 2025

Oakes Kia responded

Sue, thanks so much for the 5-star review of Charles and Oakes Kia!

May 29, 2025

Dealership Rating
Employee Rating

Steven was great to work with. He made sure everything was ready when we showed up. Ramzi was also great. He went above and beyond to get us a great rate. Would definitely reco More

by sarahh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramzi Alamawi

May 30, 2025

Oakes Kia responded

We're delighted to hear that Steven and Ramzi provided such excellent service at Oakes Kia! It's fantastic to know they made your experience smooth and enjoyable. Thank you for recommending us, we appreciate it!

May 12, 2025

Dealership Rating
Employee Rating

I came in looking for a car and they were diligent and found me one and I appreciate very much the service that I got from there More

by nancyfleming60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Arechiga, Kyle Campbell, Dashon Adams, Lorraine De La Isla , Ramzi Alamawi, Chip Bashir, Matt Boutte, Dominick Braswell, Matt Forrest

May 12, 2025

Oakes Kia responded

We're delighted to hear that our team at Oakes Kia provided you with diligent service and helped find the perfect car for you. Thank you for sharing your experience!

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