Steven Carroll
Steven Carroll at Oakes Kia
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Steven Carroll

Sales Consultant

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.8
152 Reviews

Dealership Experience

3 yrs

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Kia Cerified

4.8

152 Reviews

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152 Reviews of Steven Carroll

December 03, 2024

Dealership Rating
Employee Rating

Steven was an amazing salesmen an very very easy to work with! Thank you recommended! More

by Phantom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2024

Oakes Kia responded

Thanks for recommending Steven and Oakes Kia! We hope you enjoy your new ride. Safe travels!

November 30, 2024

Dealership Rating
Employee Rating

Had a great experience, Lacy let me drive ever car that I wanted to and helped me get everything that I wanted in my car. More

by tamara.finley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Oakes Kia responded

We're delighted to hear that Lacy provided you with a great experience at Oakes Kia! It's fantastic that she helped you find everything you wanted in your car. Enjoy the ride, and thanks for choosing us!

November 28, 2024

Dealership Rating
Employee Rating

Great Great! ! Will purchase my next KIA from Steven. He did a great job completing. Thank you very much. More

by ffhbnl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Suarez, Meaghan Hill

Dec 02, 2024

Oakes Kia responded

We're delighted to hear that Steven provided you with a great experience at Oakes Kia! Thank you for your kind words, and we look forward to assisting you with your next KIA purchase.

November 24, 2024

Dealership Rating
Employee Rating

Steven and Ramsey were very helpful in finding me a vehicle that met my needs/wants. Made it easy and understanding. More

by Lyssagrotz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Meaghan Hill, Ramzi Alamawi

Nov 25, 2024

Oakes Kia responded

We're delighted to hear that Steven and Ramsey made your car-buying experience easy here at Oakes Kia. Thanks for choosing us!

November 22, 2024

Dealership Rating
Employee Rating

Deceitful regarding kbb cash offer and actual trade in offer. Offered 5,000 less than the low kbb offer just to play the game, eventually negotiated up to near the kbb offer. More

by ja
Trade-in Experience
Purchase Time
Recommend Dealer
No
Nov 22, 2024

Oakes Kia responded

It's disappointing to hear about your experience with the trade-in offer. We strive for transparency and fairness in our dealings, so it's concerning that this wasn't reflected during your visit. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Meaghan Hill - Finance Director - 816-474-2900

October 24, 2024

Dealership Rating
Employee Rating

sold me a piece of trash any they won’t help cuz i paid cash More

by oberg_charles2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 25, 2024

Oakes Kia responded

I am sorry to see the low rating, as we take customer service very seriously. If you're willing, I would love to get a bit more information about your visit to see if there is anything I can do to help. Would you please reach out to me directly? Thank you, Meaghan Hill - Finance Director - 816-474-2900

October 05, 2024

Dealership Rating
Employee Rating

It was a great no pressure experience trying to decide between two different vehicles and finally deciding on our new Telluride. Highly recommend! More

by samuel.busch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Suarez, Cristian Arechiga

Oct 07, 2024

Oakes Kia responded

Samuel, we're delighted to hear you had a great experience choosing your new Kia Telluride at Oakes Kia! Thanks for the recommendation and enjoy your new ride!

September 03, 2024

Dealership Rating
Employee Rating

Our sales consultant, Steven, Carroll, was great to work with. Sales Manager Cristian Arechiga, was great to work with. More

by LS SW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Suarez, Cristian Arechiga

Sep 03, 2024

Oakes Kia responded

Thank you for the positive feedback! We're glad to hear that Steven and Cristian provided great service at Oakes Kia. We appreciate your support!

July 12, 2024

Dealership Rating
Employee Rating

My sister and her husband were happy with their car purchase and the buying experience which is why we choose to look at Oakes Kia. We also had a pleasant car buying experience and would recommend Oak More

by juliabellday
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 12, 2024

Oakes Kia responded

Hi Julia. We're delighted to hear that you and your family had a pleasant car-buying experience at Oakes Kia! Thank you for recommending us, and we hope you're enjoying your new vehicle.

June 24, 2024

Dealership Rating
Employee Rating

I had the privilege of working with April and Steven on 6/20/24 in purchasing a vehicle. Both were very charismatic and a pleasure to work with. Great work!! More

by john.harris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Klusman

Jun 24, 2024

Oakes Kia responded

John, we're delighted to hear that April and Steven made your experience at Oakes Kia enjoyable. Thanks for the positive feedback!

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