Steven Anderson
Sales Advisor
Jerry Ulm Chrysler Dodge Jeep Ram
2966 North Dale Mabry Highway
Tampa, FL 33607
37 Reviews
Write a Review37 Reviews of Steven Anderson
December 26, 2024
I did not get the deal I agreed to sign on the car for. But since I really needed a car, I had to just go with it since I had already been there for 4 to 5 hours at this point and had the money set squared But since I really needed a car, I had to just go with it since I had already been there for 4 to 5 hours at this point and had the money set squared aside and I really liked the car. I had agreed on the standing that the sales manager gave me himself saying that I would get three months no payment and a low interest rate as low as they can get and I guess the lowest that they can get for me is 15%, which is absolutely ridiculous. At first, it was only 10%, which is what I signed on with but the next day Came in because they said I had to wait overnight for some information. I then was told that the bank denied my loan and that I would have to go with this bank through them that offered 15%. Obviously, I was pretty frustrated because it just went up 5% more. That’s a lot of interest. On top of that, the finance guy in the back was very rude to me about not wanting the warranty at first and he was just kind of putting me in a bad spotlight being that I’m a mom and I had my kid there saying well. What about this payment that you have on your car if you don’t get this warranty what are you gonna do if you were to break down on the side of the road and you don’t have the funds to fix the car up, now you’re stranded it’s only $12 more per month but the entire time I was there I was explaining to them how I was looking at the total amount not just my monthly payment $12 a month. OK it’s not that bad of an increase on my monthly but once it’s all added up together, it was like a $3200 add-on for my car which makes my loan even more, which makes it also harder to get approved at a good interest rate. But Assuming that I don’t have the money to fix the car that breaks and I have nobody to come and get me if I were to breakdown . Honestly, it was just a bad experience altogether when I was finishing up at the end. I will say I also have my brother there with me and this guy was just giving a very bad attitude towards us because when we denied it that night, he was just kind of angry with us like he didn’t wanna deal with us anymore, which was pretty uncomfortable for me Which made it harder to go there the next day again without my brother there this time. The car is nice. It works, but I wouldn’t come here again. Stephen was really sweet and kind. I would like to see him again, but not at this dealership because I did not get what I was promised Along with the car. Which ideally was mostly the three months no payment So that I had time to build my credit up and hopefully look into a different financing situation. More
December 26, 2024
Everyone at this dealership was great to work with. Had a vehicle in the shop with a large repair bill and Steven Anderson was able to help me out of that situation and leaving with a new pickup. Had a vehicle in the shop with a large repair bill and Steven Anderson was able to help me out of that situation and leaving with a new pickup. More
Other Employees Tagged: Noel Afanador
December 21, 2024
**Five-Star Review for Noel Afanador and Nick Buccina** ⭐⭐⭐⭐⭐ I find it most necessary to inform the leadership of Morgan Auto Group about the outstanding performance of two exceptional individuals, No ⭐⭐⭐⭐⭐ I find it most necessary to inform the leadership of Morgan Auto Group about the outstanding performance of two exceptional individuals, Noel Afanador and Nick Buccina, regarding the purchase of my 2025 Ram 1500 Rebel. At the beginning of the process, there was a slight mix-up that required me to return to the dealership to re-sign papers. Initially, I was a bit disturbed, but then I met Noel. He took me under his wing and ensured that everything was in order. When my truck had a warning light that wouldn’t go off, Noel introduced me to the Jerry Ulm Service Department, with whom I am very familiar as this is probably the fifth or sixth vehicle I’ve purchased at this dealership. One of the main reasons I always return is because of Nick. My first purchase was with him when he was a salesman, and it’s clear that his leadership skills were recognized, as he is now the used car manager at Port Ritchie Ford. Please don’t stop there; this guy will take the company far into the future. Noel kept me informed about the status of my truck every day, sometimes three or four times a day. When I recently picked up the truck after having the service module repaired, side steps, and a tonneau cover installed, I was blown away. Noel recommended gloss side steps to better fit the diamond black pearl stripe on the bottom of the truck, making it even more beautiful. I hope this review reaches the highest level of leadership for these individuals. A raise or bonus is certainly in order. These two gentlemen treat the Morgan Auto Group as their own family and provide customers with VIP care. Once you purchase, you’re not just another number—you receive one-on-one attention from these gentlemen. Please feel free to contact me if you’d like to discuss these two further. My number is 901-237-2193. I also want to note that my son purchased a truck from Nick, and my family will never steer away from this company. All of our vehicles will be purchased here, thanks to the exceptional service from people like Noel and Nick. Thank you for your attention. Johnny Robinette More
Other Employees Tagged: Steven Heard, Carlos Batista, Noel Afanador, Antonio Cortez
December 09, 2024
Sales people are great. Upper mgmt not so much - left me sitting around with no explanation. But to be fair, they did make up for the oversight Upper mgmt not so much - left me sitting around with no explanation. But to be fair, they did make up for the oversight More
Other Employees Tagged: Justice McKendree , Ricardo Melendez 5 stars
December 09, 2024
Sales people are great. Upper mgmt not so much - left me sitting around with no explanation. But to be fair, they did make up for the oversight Upper mgmt not so much - left me sitting around with no explanation. But to be fair, they did make up for the oversight More
Other Employees Tagged: Justice McKendree , Ricardo Melendez 5 stars
November 29, 2024
Had a great selection of used trucks and I was able to select the one I was looking for at a great price. They gave me a good deal on my trade-in and I couldn’t be happier but highly recommend select the one I was looking for at a great price. They gave me a good deal on my trade-in and I couldn’t be happier but highly recommend More
Other Employees Tagged: Justin Slimak, Antonio Cortez
November 25, 2024
Always a wonderful experience. We are repeat customers. Lots of inventory and salespeople that listen! Steven Anderson was wonderful! He was flexible with our appointment when our We are repeat customers. Lots of inventory and salespeople that listen! Steven Anderson was wonderful! He was flexible with our appointment when our plans changed, Sent a welcome video, and had the vehicle prepared for our arrival! Great experience and an awesome new jeep! More
Other Employees Tagged: Azam Khaled