Nizar Essbai

Incredible job coordinating the trade in of my old vehicle and the delivery of my new vehicle! Jerry Ulm went the extra mile to make sure I had a seamless transition to a brand new vehicle! vehicle and the delivery of my new vehicle! Jerry Ulm went the extra mile to make sure I had a seamless transition to a brand new vehicle! More

by larryadegoke13 Verified Customer Verified Customer

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I was treated with courtesy and respect through the entire purchasing process. The dealership is great entire purchasing process. The dealership is great More

by randall.aybar Verified Customer Verified Customer

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Great experience, trick was clean and waiting for me when I got there. Good trade value as well. I got there. Good trade value as well. More

by antoniocanarte Verified Customer Verified Customer

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Positive experience, sales rep was very helpful. The truck I was looking as was already ready for me, and he had gotten me to the number I needed. The truck I was looking as was already ready for me, and he had gotten me to the number I needed. More

by antoniocanarte Verified Customer Verified Customer

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I have nothing but good today about Jerry Ulm , they have always treated me fairly and have been very supportive to my needs. always treated me fairly and have been very supportive to my needs. More

by mjpolo47 Verified Customer Verified Customer

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The service they provided me was—and continues to be—absolutely terrible. They sold me a vehicle that had been in an accident without disclosing it to me at the time of purchase. I discovered the dam be—absolutely terrible. They sold me a vehicle that had been in an accident without disclosing it to me at the time of purchase. I discovered the damage on the third day and called to speak with the person who sold me the vehicle, and I am still waiting for them to get back to me. More

by Axel A Alvarado Verified Customer Verified Customer

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Very unpleasant to experience. I should have left after I got there and was told “all the numbers were ready” just to wait another hour and a half. Also very shadey practice forcin I should have left after I got there and was told “all the numbers were ready” just to wait another hour and a half. Also very shadey practice forcing the “PPP” onto pricesz I regret buying from you. More

by grizrulez Verified Customer Verified Customer

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We had a very rough start, I drove from Destin, Florida to Tampa (6 1/2 hours) to view a car that you had on your lot. I had been communicating with Yohanny Martinez for over a week and had made an appoin to Tampa (6 1/2 hours) to view a car that you had on your lot. I had been communicating with Yohanny Martinez for over a week and had made an appointment for around 3 o’clock on Tuesday afternoon. I emailed him on Tuesday explaining that I had not taken into consideration the time change and that I had gotten a little bit of a late start so I would probably be there between four and five. I received no response. Upon arriving at the dealership, Yohanny was not there, and I spoke to Nate I believe one of the managers. He informed me that the key to the car could not be located and that they were looking for it. I waited around for about an hour and a half and finally decided I need to get a hotel and stay the night in order to give Nate the opportunity to find the key. Nate contacted me the next morning to let me know that he had been able to look at the cameras ( very resourceful ) and was able to find the key. Upon arriving on Wednesday morning, we were greeted by Nizar Essbai who actually came in on his day off to take care of us because of the inconvenience we had been put through the day before. I can’t say enough about how wonderful Nizar was, he completely took over the situation and was everything I needed in a sales person due to the rocky beginning of my visit to your dealership. Long story short I bought the car, there was no owners manual and Nizar is working on finding one for me, which I am forever grateful. Overall, I would say that your dealership is very lucky to have professional, caring, and capable men such as Nizar and Nate representing your dealership. Upon my trip home, there were a couple of concerns having to do with the car that I have to figure out. But overall, I was very satisfied. More

by melodyeilers Verified Customer Verified Customer

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Sales team was fantastic. Very professional and worked together. Finance loaded me up with almost $12000 worth of extras. Inflating my loan. I was able to cancel all the extr Very professional and worked together. Finance loaded me up with almost $12000 worth of extras. Inflating my loan. I was able to cancel all the extras. Hopefully they follow through with their promises. More

by michelehighley Verified Customer Verified Customer

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Thank you, Nazar for my new Jeep gladiator the sale process was simple and easy. I appreciate your help. Will definitely come back to purchase my next one once my lease ends. process was simple and easy. I appreciate your help. Will definitely come back to purchase my next one once my lease ends. More

by ahmaduri Verified Customer Verified Customer

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