Steve Zitko
Steve Zitko at Autohaus BMW
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Steve Zitko

Client Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of Steve Zitko

November 27, 2024

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Employee Rating

Very prompt and professional attention. The entire team, from sales to service to tech support is superb More

by liblaw5800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2024

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

November 20, 2024

Dealership Rating

All staff goes above and beyond from the sales team to the service team they all give great customer service. They strive to make everything right for the customer. More

by KATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

Nov 21, 2024

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

August 20, 2024

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Was a very awesome experience everyone was very professional courteous, and then took very good care of me More

by ronaldwright57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Dedert , Zack Forister, Kent Lindstrom

Aug 20, 2024

Autohaus BMW responded

Thanks for the 5 - star review! We are please to know about your positive experience with us. We are grateful to have such a positive and professional staff. Thank you for choosing Autohaus!

July 15, 2024

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10/10 would recommend! What an incredible experience at Autohaus BMW, so much so that I'm returning 1-week after my purchase to leave a laudatory review! I recently relocat More

by Abi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2024

Autohaus BMW responded

Thank you for your outstanding review! We pride ourselves on being as accommodating as possible, and Steve is one of the best. We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about your experience!

July 13, 2024

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Steve Z was so professional and helpful with my car buying experience. He was very responsive and answered all my questions. When it came time to sign paperwork, Steve E in financing had me in and out More

by loganhallcarter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Emerson

Jul 16, 2024

Autohaus BMW responded

Thanks for the 5 - star review! We are please to know about your positive experience with us. We are grateful to have such a positive and prompt staff. Steve is one of the best! Thank you for choosing Autohaus!

May 18, 2024

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They are an amazing group of people. Our entire experience with them has been probably the best car buying and maintaining experience I have ever had. They really strive to take care o More

by Genekelley24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patti Kupfer, Nick Markovic

May 20, 2024

Autohaus BMW responded

Thanks for the kind words! We're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again.

April 24, 2024

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"Wow, where do I start? My experience at Autohaus BMW was nothing short of exceptional! From the moment I stepped onto the lot, I was greeted with warmth and professionalism More

by merodebaugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javier Terrazas

Apr 24, 2024

Autohaus BMW responded

Thank you for your gracious words! We're delighted to hear you enjoyed Steve and Javier services. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.

March 06, 2024

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Employee Rating

Terrible customer service from the Biller/Title Clerk. They were supposed to hold my plates and front license plate mounting bracket for pickup when they came in. I received an email stating that the pl More

by Nick T.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Beth Ritz

Mar 25, 2024

Autohaus BMW responded

We are not sure why Nick, who purchased a used car (non-BMW) is taking all his aggression out on our biller/title clerk. It was such a small issue about sending his plates and he blew up and promised to hit every review site about her. Really sad, he ended up changing his mind again and we had to send him his plates anyway. We wish him well and hope he feels better about us soon.

Apr 02, 2024

Autohaus BMW responded

Nick, Our Managers have spoken with you several times about this and your personal information was not shared with random people via email. Your email address was accidentally added as a cc: to one (1) customer's email notifying her that her plates were in. No protected personal information was shared with you or about you. This claim has no real merit and there is no resolution you should be expecting. We have mailed a letter to your home as well. If you would like to discuss this further, please contact our General Sales Manager, Todd Cherry, at 314-727-8870.

Mar 25, 2024

Nick T. responded

This dealership also thinks it’s appropriate to share personal information with random people via email. I have yet to get a response from the dealer regarding this matter. I’ve had to file a complaint with the Missouri Attorney General to try to reach a resolution. I sure hope they feel better soon and begin responding to concerns.

Apr 02, 2024

Nick T. responded

The requests to have my calls returned have yielded nothing but silence.

December 01, 2023

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Employee Rating

Dealership was superb. Steve Zitko greeted me at the door and professionally walked me through the entires process. The sales and financing was very easy and expedited. I w More

by jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Emerson

Dec 01, 2023

Autohaus BMW responded

Dear Jon, thank you for recommending us in your review! We're are thrilled that you had a stress-free experience. Your kind words serve as a great testament to the hardwork and dedication we invest in each job.

November 28, 2023

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Employee Rating

Easy to work with and great overall experience. Would recommend them to others and would purchase another vehicle from them. More

by ALZB3150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Cherry, Heather Vivrett , Larry Handel

Nov 28, 2023

Autohaus BMW responded

We always strive to give our best to help our customers and I'm glad that we exceeded your expectations.

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