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Steve Ursin

Overview Reviews (235) Inventory (366)

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Steve Ursin

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Steve Ursin

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Steve is a HUGE Blackhawks fan and has a tattoo signed by Bobby Hull on his arm. Steve also loves to fish and is neighbors with everyone from LZ.

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5.0

235 Reviews

Steve is a HUGE Blackhawks fan and has a tattoo signed by Bobby Hull on his arm. Steve also loves to fish and is neighbors with everyone from LZ.

Overview Reviews (235) Inventory (366)

5.0

235 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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235 Reviews of Steve Ursin

November 17, 2024

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Steve was fantastic… he was helpful and polite… highly recommend him . made the car buying experience, seamless, and easy, which is not how I have experienced it before recommend him . made the car buying experience, seamless, and easy, which is not how I have experienced it before More

by daniel_jacob

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Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 19, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Steve made your car buying experience seamless and easy. At Arlington Heights Ford, we strive for excellence, and it's great to know that we met your expectations. We appreciate your recommendation and hope to see you again soon! Sincerely, The Team at Arlington Heights Ford

November 02, 2024

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Everyone was great to work with, friendly and easy to communicate with as we purchased our new vehicle. communicate with as we purchased our new vehicle. More

by sgaltheide

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Recommend Dealer

Yes

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Nov 05, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team at Arlington Heights Ford while purchasing your new vehicle. Your kind words about our friendly and communicative staff mean a lot to us. We hope to see you again soon, and don’t hesitate to share your experience with others! Sincerely, The Team at Arlington Heights Ford

October 30, 2024

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Employee Rating

Lonnie was easy to deal with. He took good care of my concerns and answered all my questions quickly and clearly. He was a pleasure to deal with. I would highly recommend worki He took good care of my concerns and answered all my questions quickly and clearly. He was a pleasure to deal with. I would highly recommend working with him at Arlington Heights Ford. More

by Ibbuckhunter

Recommend Dealer

Yes

Other Employees Tagged: Cassie Smith, Lonnie Catanese, Jose Gutierrez, Joe Baez, Elliott Reichel, Israel Gonzalez, Brian Powell

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Nov 01, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words! We are thrilled to hear that Lonnie provided you with exceptional service during your visit to Arlington Heights Ford. Your recommendation means a lot to us! We look forward to seeing you again in the future. Sincerely, The Team at Arlington Heights Ford

October 28, 2024

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Employee Rating

My salesperson person Steve, was very helpful and friendly he made the entire process very pleasurable friendly he made the entire process very pleasurable More

by Henry

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Recommend Dealer

Yes

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Oct 30, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words! We're thrilled to hear that Steve was able to make your experience enjoyable at Arlington Heights Ford. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Ford

October 26, 2024

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Employee Rating

Painless and transparent experience, happy with my truck, nine ten eleven twelve thirteen fourteen fifteen nine ten eleven twelve thirteen fourteen fifteen More

by greg

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Teddy Dziedzic

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Oct 29, 2024 -

Arlington Heights Ford responded

Thank you so much for your positive feedback! We are thrilled to hear that you had a painless and transparent experience at Arlington Heights Ford, and that you're happy with your truck. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. We look forward to seeing you again! Sincerely, The Team at Arlington Heights Ford

October 06, 2024

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Employee Rating

Steve got me the car I wanted at the price I wanted. Incredibly smooth experience Incredibly smooth experience More

by dave

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Trade-in Experience

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Recommend Dealer

Yes

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Oct 08, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We’re thrilled that you had an incredibly smooth experience at Arlington Heights Ford and that you found the car you wanted at the right price. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Arlington Heights Ford

September 19, 2024

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This is the first time I purchased a Ford from a dealer and it was a seamless quality experience and it was a seamless quality experience More

by Jefferyjet86

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Purchase Time

Recommend Dealer

Yes

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Sep 20, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that your first experience buying a Ford from Arlington Heights Ford was seamless and of high quality. We strive to provide excellent service to all our customers. We look forward to assisting you again in the future and appreciate your support! Sincerely, The Team at Arlington Heights Ford

September 07, 2024

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Employee Rating

From Sales (Steve Ursin) to Service (Mike Waddle) I am a 40 year customer and would never even consider going to a different dealership for sales or service. Mike Waddle/Service even buffed out a scratch I 40 year customer and would never even consider going to a different dealership for sales or service. Mike Waddle/Service even buffed out a scratch I didn't realize was on my fender. That's just one example of going over and above! Thanks AH Ford! More

by Janine Lewis

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Joe Baez

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Sep 10, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We truly appreciate your loyalty to Arlington Heights Ford over the past 40 years. It’s fantastic to hear that Mike went above and beyond to buff out that scratch for you. We strive to provide exceptional service, and your feedback reinforces that commitment. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

August 31, 2024

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Steve was a great salesman! Truly awesome experience on all levels!! Great people and I got all my wishes!!! Truly awesome experience on all levels!! Great people and I got all my wishes!!! More

by brownkelly6311@yahoo.com

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Teddy Dziedzic

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Sep 04, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We’re thrilled to hear that you had an awesome experience with our team at Arlington Heights Ford and that Steve was able to help you fulfill all your wishes. We truly appreciate your kind words and hope to see you again soon! Sincerely, The Team at Arlington Heights Ford

August 31, 2024

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Employee Rating

My whole experience went very well and Arlington Heights Ford went above and beyond my expectations!! Ford went above and beyond my expectations!! More

by Simonp

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez

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Sep 04, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with Elliot and Jeremy at Arlington Heights Ford. Our team strives to create a pressure-free environment for our customers, and it's great to know that this made your buying experience enjoyable. We hope to assist you again in the future! Sincerely, The Team at Arlington Heights Ford

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